Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.60

4.6 Rating 17,535 Reviews

89 %

of reviewers recommend Santa Letter Direct

4.6

Based on 17,535 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 14th October 2024

743

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The grandsons never received their letters! Where are they?? You want a review? Send what we paid for please. Hurry! It’s almost Christmas!”

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Posted 2 years ago

“I didn’t receive the letter yet”

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Posted 2 years ago

“I did not get my package. I want a refund”

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Posted 2 years ago

“Not received my daughters letter !!!”

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Posted 2 years ago

“Very disappointing. I ordered two letters from Santa just after Thanksgiving. Still have not received them and the issue is not resolved. I have spent a lot of time trying to get it resolved and resent the fact that I’ve had to spend so much time on this. So I re-ordered the letters. I’ve been charged twice for this item and don’t have any letters yet today.”

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Posted 2 years ago

“I have not received my letters and I’ve had a email saying they have. Very disappointed.”

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Posted 2 years ago

“My letters were never delivered. When I reached out to report a problem I just got an automated email saying my emails were merged. The missing letters were never addressed. I was then sent digital files when I had ordered mailed letters.”

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Posted 2 years ago

“Not received I'm getting worried so close to christmas”

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Posted 2 years ago

“One of my letter didn’t come”

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Posted 2 years ago

“I have used this every year but very disappointed that last year it arrived after the new year, my kids were devastated. Then this year I made sure to order early and tracking told me it would be delivered and I am still waiting weeks later. My kids are asking everyday. I will sadly not use them in the future!”

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Posted 2 years ago

“Still no letter after 2 weeks”

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Posted 2 years ago

“I ordered the Santa Letter on November 29th and here it is, December 17th, and still no letter. I’ve never done snitching like this for my kids, and now, I never will again. So disappointed”

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Posted 2 years ago

“Still haven't received a letter for my granddaughter,so disappointed!”

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Posted 2 years ago

“We never received our letters, I want a refund”

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Posted 2 years ago

“Still havent recieved our letters 😢”

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Posted 2 years ago

“Only received the email letter(s). The two letters that should have been mailed were never received.”

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Posted 2 years ago

“Srill haven't received my letter?”

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Posted 2 years ago

“Payed for letter.recieved email to say been posted. 5 days later recieved another email to say being posted today. Contacted the support team to be told it was posted 5 days previously. But still waiting and recieved another email to say being posted again on day 8. Yet I’m still waiting. Yes Royal Mail are busy and stretched but it’s not with them as I have contacted them. Don’t waste your time and money.”

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Posted 2 years ago

“I kids have not received their Santa letters. It’s past the date I was told they would arrive. Maybe when I receive them, I can give a better review.”

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Posted 2 years ago

“Santa letter never arrived, very disappointed”

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Posted 2 years ago

Santa Letter Direct is rated 4.6 based on 17,535 reviews