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Santa Letter Direct Reviews

4.6 Rating 19,464 Reviews
90 %
of reviewers recommend Santa Letter Direct
4.6
Based on 19,464 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Santa Letter Direct Reviews

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Anonymous
Anonymous  // 01/01/2019
Letters and activity packs very nice and well presented i would say the font of the letter could be a bit bigger as text is very small and would be easier to read if bigger.
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Posted 4 months ago
Cute can't wait until she see it
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Posted 4 months ago
Loved the santa letter for my grandson but disappointed the letter was addressed in my name and not my grandson
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Posted 4 months ago
I think it's a very good idea for the kids, I loved things like this when I was a kid. Great idea
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Posted 4 months ago
The letter itself is perfect and exactly what we wrote, delivery was also on time as scheduled. However, the certificate has the incorrect name on. The adults name is printed, not the child's.
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Posted 4 months ago
Lovely items just a shame they didn’t arrive on the day they said they would. Disappointing
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Posted 4 months ago
We are very happy
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Posted 4 months ago
Letters were very good but only one certificate was sent and my granddaughter thinks she’s now on naughty list
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Posted 4 months ago
It was not very easy to sort out the letters.
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Posted 4 months ago
The kids look forward to getting these every year. They checked the mailbox daily to see if they received them yet.
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Posted 4 months ago
You made a mistake in putting in the letter the area we moved to you put my old area but other then that you did a good job Lilly was happy
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Posted 4 months ago
Amazing letter - the magic of Christmas for my son. The only down side is that the writing on the letter is so faint, it’s hard to read. The writing could do with being bolder and more darker to be able to read. .
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Posted 4 months ago
We love receiving these at Christmas time and the designs are wonderful however you put my son's name on the letter but mine on the nice certificate. I pretended that the elves had been mischievous however for a boy that has autism he was disappointed. I hope this can be rectified.
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Posted 4 months ago
A little confusing with so many different letters
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Posted 5 months ago
Always arrive on time
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Posted 5 months ago
My grandsons loved their surprise from Santa but although they were ordered at the same time they arrived almost a week apart, luckily their mum hid the first one until the second arrived!
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Posted 6 months ago
Really good value and my grandkids love the letters and cards from Santa. Christmas ones are exceptionally good as you can choose from several designs and wording. I've just sent back to school cards which were a lovely surprise for the children. My only slight negative with these latest cards is that the wording was the same for two of my grandchildren who are brother and sister. I was able to edit their names and their friends etc but apart from that they had the same wording which was a shame. Also, the font used on the back to school cards wasn't simple enough (in my opinion) for young early readers so they didn't recognise any letters or words. It's a lovely idea though and I'll probably order again at Christmas time.
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Posted 7 months ago
I like being able to send letters to my great grandchildren. I do not know how they react because I do not live close to them. Their Mother's tell me they love them.
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Posted 1 year ago
Really pleased with letter & activity items for my Grandaughter,but a little dissapointed that the basket tag was not included in the main envelope with letter.It came seperately,addressed to me.The tag was lovely though.
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Posted 1 year ago
I sent two of Santa's letters to my granddaughters. They were highly delighted to receive them. The letters were received promptly within the timeframe stated. The 'Christmasey' envelopes and letters were impressive. My only criticism is that some of the wordage appeared a little patronising - phrases like 'my dear girl' don't really resonate today. Also there was a reference to 'the letter I received from mum/dad etc' - there was a danger of the girls asking their mum/dad about the letter that she/he probably had no idea about - especially if it was sent by grandparents, as in my case. Perhaps it might be worthwhile having some younger people update some of the rather dated text.
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Posted 1 year ago
Santa Letter Direct is rated 4.6 based on 19,464 reviews