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Santa Letter Direct Reviews

4.6 Rating 17,535 Reviews
89 %
of reviewers recommend Santa Letter Direct
4.6
Based on 17,535 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Santa Letter Direct Reviews

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Anonymous
Anonymous  // 01/01/2019
Sadly my daughters letter hasn’t arrived I ordered it on the 25th November to be delivered on the 1st and still hasn’t arrived I’ve always ordered from you and been on time
Helpful Report
Posted 10 months ago
we still have not received them!!
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Posted 10 months ago
Set to arrive on the 1st December it is now the 4th December and still has not arrived
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Posted 10 months ago
Awful. Ordered a writing letter kit and a letter from santa. Didn't get the letter from santa.
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Posted 10 months ago
They were supposed to be here Dec 1. It is Dec 3 and still not here.
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Posted 10 months ago
Disappointed,was apparently posted on the 26th and still no letter on the 2nd of December..Will not be using again
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Posted 10 months ago
Letter still not arrived, told any day now, should have been 4 days ago
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Posted 10 months ago
Still not arrived
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Posted 10 months ago
Did not get there letter in the santander pack very unhappy child and spoild the start of Christmas
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Posted 11 months ago
We received 1 letter 3 weeks early and we never did receive the second. Very disappointing as we don’t have time to order from our usual reputable supplier
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Posted 11 months ago
Never arrived after 7 days and been sent emails to review as if it's been delivered
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Posted 11 months ago
I have still not received this Very disappointing
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Posted 11 months ago
Letters didn't turn up on the day stated and still havnt, meaning all the Santa fun we had planned around that day and the weekend was useless as nothing made sense without the letters Santa had sent!!
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Posted 11 months ago
My granddaughter has not received her santa letter which was due on tuesday
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Posted 11 months ago
Never received my letter, and my 8 year old just asked me if Santa was real. If I would have received the letter on time (or at all) there would have been a chance she would still believe.
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Posted 11 months ago
Would if I could but it has not arrived yet
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Posted 11 months ago
I ordered a birthday card for my granddaughter MOLLIE and did not receive it on her 8th birthday 13th Nov so sad x
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Posted 11 months ago
Only 1 of the 3 letters I ordered arrived.
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Posted 11 months ago
Didn't put a letter in for Amber-LiLy to write back to santa with what she wanted & I paid for 2 letters, been getting them for years, never again
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Posted 11 months ago
Ordered two letters one for daughter and son, one letter has come and the other hasn't. We have a very annoyed little boy wondering if he is on the naughty ist.
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Posted 11 months ago
Santa Letter Direct is rated 4.6 based on 17,535 reviews