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Santa Letter Direct Reviews

4.6 Rating 17,535 Reviews
89 %
of reviewers recommend Santa Letter Direct
4.6
Based on 17,535 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Santa Letter Direct Reviews

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Anonymous
Anonymous  // 01/01/2019
I did not received it last year and this years has not been delivered yet
Helpful Report
Posted 11 months ago
Still haven’t gotten birthday card that was ordered quite awhile ago and birthday was yesterday.
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Posted 11 months ago
Sent 2 letters one to my granddaughter one to my grandson. Not received either of them, should have came last week as yet nothing.
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Posted 11 months ago
I ordered a birthday card for my son and it still hasn't arrived and his birthday has passed
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Posted 1 year ago
I’ve never received it!!
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Posted 1 year ago
Never received my letters
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Posted 1 year ago
Very disappointed as we didn’t receive our letters 😢
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Posted 1 year ago
Utterly disappointed with this company. My son never received the video message I paid for last year. Disgusting.
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Posted 1 year ago
Didn't receive order!!!!!
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Posted 1 year ago
My granddaughter never received it .. very disappointed 😞
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Posted 1 year ago
Very upset it never arrived at all
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Posted 1 year ago
We didn't receive it and he has gone back to school today. I was deeply saddened as I have done this for him every year.
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Posted 1 year ago
My son started back at school today and never received his letter which is a shame as it would of helped with his anxiety
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Posted 1 year ago
Never received the item!!!!
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Posted 1 year ago
Never received it
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Posted 1 year ago
Our granddaughter still hasn't received her birthday card
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Posted 1 year ago
Sent the letter in wrong name n when I tried to email you never got an answer
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Posted 1 year ago
You got the date wrong I write 12 th birthday .yiu sent 11
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Posted 1 year ago
It was not yet received by Rebecca!
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Posted 1 year ago
Arrived day after her birthday. Very disappointed, first time as I but these for girls ever year. ☹️
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Posted 1 year ago
Santa Letter Direct is rated 4.6 based on 17,535 reviews