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Santa Letter Direct Reviews

4.6 Rating 18,880 Reviews
90 %
of reviewers recommend Santa Letter Direct
4.6
Based on 18,880 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Santa Letter Direct Reviews

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Letter was great thank you bit I pay for 1 more items what I didn't receive. Please can I have refund? I order key I didn't get one.
Helpful Report
Posted 1 day ago
Excellent
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Posted 1 day ago
Fabulous detail and quality - my daughter loved receiving her letter. The AI generator is great as you can add you own info and then you get loads of options to choose from. The detail was great!
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Posted 2 days ago
Easy to create a letter suited to your child, love the addition of Ai
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Posted 2 days ago
Excellent as always
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Posted 3 days ago
I've reordered letters from santa for a few years and they were great and always made that special time of the year a bit more magical for my son.
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Posted 3 days ago
My son love the lette rand activity pack they was brilliant so thank you so much for them arriving on time as well
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Posted 3 days ago
I have used Santa Letter Direct for a number of years but this year was disappointed with the quality. The ink was faded and Santa hadn’t signed the letter off, there was just a big space where it should have been. That said loved the wording options and ability to personalise.
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Posted 3 days ago
Definitely kept magic alive
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Posted 3 days ago
Received when said
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Posted 3 days ago
All my grandchildren were blown away by the personal details within the letter
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Posted 3 days ago
Santa letter was fine but last two years I've paid for the santa txt message, and both this year and last year my child did not receive anything!
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Posted 3 days ago
I have been getting these letters and the nice certificate for my grandkids and they get so excited and can't wait to get them. The most excited they get iis if they made it on the nice list.
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Posted 3 days ago
We've used Santa Letter Direct for a number of years and had an excellent service every time. Will no doubt use them again
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Posted 3 days ago
My daughter it's very happy
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Posted 3 days ago
It is now January 7th and still never received the letter in the mail. I did receive a digital copy and a message saying the letter would be delivered later.
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Posted 4 days ago
The best .
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Posted 5 days ago
It was not received, as of January 4, 2025.
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Posted 6 days ago
Had a very upset child as I never received my second Santa letter
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Posted 6 days ago
I will not do Santa Letter Direct. Last year, it arrived after Christmas. This year, it did not arrive at all.
Helpful Report
Posted 1 week ago
Santa Letter Direct is rated 4.6 based on 18,880 reviews