Safety Play Reviews

Name: Safety Play
Rating: 4.29

4.3 Rating 371 Reviews

81 %

of reviewers recommend Safety Play

Company Reviews

Product Reviews

Metrics

4.3

Based on 371 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Safety Play 5 star review on 11th August 2024

Mark Strickland

Safety Play 5 star review on 24th July 2024

Toni Roles

Safety Play 5 star review on 4th June 2024

Chris Hawkes

Safety Play 5 star review on 27th May 2024

Kristian Morgan

Anonymous

Anonymous // 01/01/2019

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“Customer service not very good , ordered the black safety rubber in April 14th but wasnt delivered until June 15th. Even with Covid they should have phoned or emailed to let me know the deliver was delayed. good product but awful costumer service.”

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Posted 4 years ago

“Excellent product, arrived on time. Great colour and makes the kids play area look great”

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Posted 4 years ago

“Unfortunately the stuff hasnt even arrived at destination yet before being sent the email to review so its hard to give anything else. However i do understand given the current situation”

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Posted 4 years ago

“Item seems good. Long wait but to be expected with current covid 19 situation. Communication could be improved but again due to reduced staffing I guess cpuldnt be helped. Very polite when I spoke to them.”

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Posted 4 years ago

“Excellent company, rapid response even during covid-19. Product was superb, quality was far superior to other competitors. Even delivery was quick and effortless. I will be returning to this company for more. Only wish I'd found them many years ago.”

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Posted 4 years ago

“Really good quality and bright colour my little one loves it !”

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Posted 4 years ago

“Communication once my payment was taken was very poor and when I was able to get hold of someone I was given an incorrect delivery date. Delivery was estimated at 7-10 days but took 27 days. Price and quality of product is good.”

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Posted 4 years ago

“Amazing stuff and now my son van play safely”

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Posted 4 years ago

“Late in delivering. Then when did deliver wasn't even notified.”

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Posted 4 years ago

“I ordered chippings during lockdown so I was expecting a delay in delivery. The only issue I had was the lack of contact, I did not get an email confirming my order, there was no response to an email I sent requesting an update. I did get an email about a week before they were delivered telling me they would arrive soon. I finally received an invoice and promise of delivery 10 days after the chippings arrived. The chippings are great and my little one loves their new play area.”

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Posted 4 years ago

“Can’t reply to customer emails but can send an email for a review?”

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Posted 4 years ago

“Price and product was good, however communication could have been better. im assuming its because of the COVID-19 situation, but after purchasing, i was not informed of delivery. after 10 days I wrote an email asking when it will be delivered and only then i received a reply for a delivery date. other than that. happy with the product”

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Posted 4 years ago

“Great communication delivered when said no problems fantastic product at a great price highly recommended. Thank you very much”

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Posted 4 years ago

“Delivered earlier than expected, great quality and bright in colour.”

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Posted 4 years ago

“Fantastic! Thought I over ordered with 500kg, but did the job and my son is very happy”

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Posted 4 years ago

“Disappointed that delivery was pushed back on 3 occasions. However once arrived the quality of the product makes up for it. 5 stars if it arrived when originally told. Thanks.”

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Posted 4 years ago

“We are so pleased with our new bark in the children’s play area. Great price and service. Thank you”

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Posted 4 years ago

“I'm really pleased with the rubber chippings. The play area looks fab! Great customer service, I'll be passing Safety Plays details on to my friends. Thanks again 😊”

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Posted 4 years ago

“The product is fantastic and the customer service was second to none. I would definitely recommend Safety Play.”

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Posted 4 years ago

“Ordered my play bark 10 days ago, no contact from the company and now they have sent an email saying they have refunded me - which they haven't and no excuse as to why and nobody to contact. Very disappointed.”

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Posted 4 years ago

Safety Play is rated 4.3 based on 371 reviews