Safety Gear Store Ltd Reviews

Name: Safety Gear Store Ltd
Rating: 4.42

4.4 Rating 85 Reviews

88 %

of reviewers recommend Safety Gear Store Ltd

Company Reviews

Metrics

Info

4.4

Based on 85 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

About Safety Gear Store Ltd:

Safety Gear Store Ltd specialises in Height Safety, Access, Confined Space, Gas Detection, Rescue and Rope Access Equipment. We are able to provide equipment for the most technical of requirements, from Utilities companies to Rescue teams.

Visit Website

Phone:

0800 678 5708

Email:

customerservice@safetygearstore.co.uk

Location:

The Mount, 566 Eutruria Road, Newcastle Under Lyme
ST5 0SU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a BW Alert clip xt extreme disposable single gas detector, assistance over the phone prior to purchase was good. Payed online for item and delivery was next day as promised but the issue was that the wrong detector had been sent (BW clip disposable single gas detector) not the extreme as ordered, called customer service and they apologised and made an attempt to rectify this, was then contacted by another member of staff who informed me that they no longer stock or supply this item ordered and that they do not get manufactured anymore. The unit sent was of a lower cost than the one purchased (Not The Issue), the issue being that surely if you do not stock item purchased, you contact customer not just send alternative. The unit that i thought i was purchasing is still advertised on your website, so how many more people will get caught out by this???. Not happy with this experience nor the reasons for this happening, will not use again and will purchase PPE equipment elsewhere in the future.”

Helpful Report

Posted 8 years ago

“Excellent customer service and delivered on time.”

Helpful Report

Posted 8 years ago

“Fantastic service. Was on time, they were friendly. Very pleased. Would highly recommend.”

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Posted 8 years ago

“Great service - needed the safety equipment for a training course and the parts arrived in double quick time. Thank you Safety Gear Store.”

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Posted 8 years ago

“Excellent service.”

Helpful Report

Posted 8 years ago

Safety Gear Store Ltd is rated 4.4 based on 85 reviews