SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,683 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,683 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Anonymous

Anonymous // 01/01/2019

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“Easy to use, fast service.”

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Posted 1 month ago

“I was very impressed with the knowledge and patience of those to whom I spoke in order to clarify some of the requirements. Everyone was courteous and very helpful.”

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Posted 1 month ago

“simple, staff were helpful too”

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Posted 1 month ago

“Overall the process can feel hard work. The accredrediation is broken down into two part which is helpful in the most part but they are in very different formats, making it not as easy to navigate. Being able to change details or update work categories isnt as easy as other accreditations. I understand that someone takes a preliminary look and the offical auditor takes the final look however new issues can come up that you arent previously aware of therefore it can feel rushed to collate and update documentation to be inline with safe contractor guidelines when it has been accepted with other SSIP accreditations. It is beneficial for certain clients that we have safe contractor however it wouldnt be our preferred choose of SSIP membership when there are others out there that have a more user friendly platform.”

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Posted 2 months ago

“Excellent support during the accreditation process.”

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Posted 2 months ago

“I found the help and support from Vivian Lott, Technical Advisor, went above and beyond. He was able to support and explain to help me with my application to the Safecontractor SSIP approval. Abi Duce was very good at "hand holding" me through my application a. They both had great patience and lovey to deal with - a credit to you!”

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Posted 2 months ago

“Pretty straight forward”

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Posted 2 months ago

“I have been completing the Safe Contractor for the last 2 years for the company I work for and each year they always provide me with the guidance and support in which I require.”

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Posted 2 months ago

“The renewal process was quite easy to do, simple and straightforward, with good information supplied when requried. The helpdesk were very helpful.”

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Posted 2 months ago

“Overall, Safe Contractor provided a straightforward and structured accreditation process, which we found helpful. However, we were disappointed that our newly developed Health and Safety policy was not accepted, despite it being professionally written at significant expense. This was the only downside for us, as we had invested heavily to ensure it met industry standards. Apart from this, the experience was positive, and the platform was user-friendly.”

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Posted 2 months ago

“straight forward so long as you have all information to hand”

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Posted 2 months ago

“Good communication”

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Posted 3 months ago

“Great support was given from beginning to end to ensure we had the correct documentation and procedures in place to be awarded the accreditation.”

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Posted 3 months ago

“Excerllent Service”

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Posted 3 months ago

“Emma was helpful during audit. Many Thanks”

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Posted 3 months ago

“The audit and format were great and easy to navigate”

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Posted 3 months ago

“Veryhelpful and supportive when assistyance was requyired i renewing our applicatioon”

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Posted 4 months ago

“As a first timne user this was very easy and simple to follow instructions on the requirement, The staff were very helpfully in ledtting me know exactly what needed to be sent over for the assessment.”

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Posted 4 months ago

“Great support from the auditor which made the process smooth to complete.”

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Posted 4 months ago

“Ordinarily Every year I would have given Safe Contrator 5 stars, Hoever this year thwre was a massive drop in service without expliation or apology. It took over 2 months of me chasing to get our certificate accreditted”

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Posted 4 months ago

SafeContractor is rated 4.3 based on 2,683 reviews