SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,659 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,659 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

SafeContractor 5 star review on 3rd December 2024

Comet Security Group Ltd

SafeContractor 5 star review on 11th September 2024

M.Mae Ltd T/a MMae Construction

SafeContractor 5 star review on 24th July 2024

Procon Systems S.A.

SafeContractor 5 star review on 18th July 2024

Veritech Systems Ltd

SafeContractor 5 star review on 21st September 2023

Service Control Engineering Ltd

SafeContractor 5 star review on 20th March 2023

Newman Landscapes Limited

SafeContractor 5 star review on 25th November 2021

Redline Safety Ltd

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall the process can feel hard work. The accredrediation is broken down into two part which is helpful in the most part but they are in very different formats, making it not as easy to navigate. Being able to change details or update work categories isnt as easy as other accreditations. I understand that someone takes a preliminary look and the offical auditor takes the final look however new issues can come up that you arent previously aware of therefore it can feel rushed to collate and update documentation to be inline with safe contractor guidelines when it has been accepted with other SSIP accreditations. It is beneficial for certain clients that we have safe contractor however it wouldnt be our preferred choose of SSIP membership when there are others out there that have a more user friendly platform.”

Helpful Report

Posted 1 week ago

“Excellent support during the accreditation process.”

Helpful Report

Posted 2 weeks ago

“I found the help and support from Vivian Lott, Technical Advisor, went above and beyond. He was able to support and explain to help me with my application to the Safecontractor SSIP approval. Abi Duce was very good at "hand holding" me through my application a. They both had great patience and lovey to deal with - a credit to you!”

Helpful Report

Posted 2 weeks ago

“Pretty straight forward”

Helpful Report

Posted 2 weeks ago

“I have been completing the Safe Contractor for the last 2 years for the company I work for and each year they always provide me with the guidance and support in which I require.”

Helpful Report

Posted 2 weeks ago

“The renewal process was quite easy to do, simple and straightforward, with good information supplied when requried. The helpdesk were very helpful.”

Helpful Report

Posted 2 weeks ago

“Overall, Safe Contractor provided a straightforward and structured accreditation process, which we found helpful. However, we were disappointed that our newly developed Health and Safety policy was not accepted, despite it being professionally written at significant expense. This was the only downside for us, as we had invested heavily to ensure it met industry standards. Apart from this, the experience was positive, and the platform was user-friendly.”

Helpful Report

Posted 2 weeks ago

“straight forward so long as you have all information to hand”

Helpful Report

Posted 2 weeks ago

“Good communication”

Helpful Report

Posted 1 month ago

“Great support was given from beginning to end to ensure we had the correct documentation and procedures in place to be awarded the accreditation.”

Helpful Report

Posted 1 month ago

“Excerllent Service”

Helpful Report

Posted 1 month ago

“Emma was helpful during audit. Many Thanks”

Helpful Report

Posted 1 month ago

“The audit and format were great and easy to navigate”

Helpful Report

Posted 1 month ago

“Veryhelpful and supportive when assistyance was requyired i renewing our applicatioon”

Helpful Report

Posted 2 months ago

“As a first timne user this was very easy and simple to follow instructions on the requirement, The staff were very helpfully in ledtting me know exactly what needed to be sent over for the assessment.”

Helpful Report

Posted 2 months ago

“Great support from the auditor which made the process smooth to complete.”

Helpful Report

Posted 2 months ago

“Ordinarily Every year I would have given Safe Contrator 5 stars, Hoever this year thwre was a massive drop in service without expliation or apology. It took over 2 months of me chasing to get our certificate accreditted”

Helpful Report

Posted 2 months ago

“Safecontractor give you a very small window in terms of a notification to renew your accreditation, then they inform you your accreditation is going to run out in 2 weeks. They will then contact you saying you can fast track you application for a fee to ensure your accreditation doesnt lapse. This should not happen, an email should be sent out 30 days prior, giving you plenty of time to submit your data.”

Helpful Report

Posted 2 months ago

“It is an annual nightmare.... this year I submitted everything 4 weeks before renewal, the portal won't allow any earlier. I was contacted by an auditor a week or so after who was going through our submission and requesting information, apparantly even though we are principal contractor with Constructionline we couldn't use "deem to satisfy". Once we had gone through his hoops, we then were passed to a second auditor who started the process all over again and she wanted different things submitting than the previous auditor, in effect we were audited twice. The time it took between the second auditor requesting information then being out of office for a few days each time meant that our accreditation lapsed. Its all sorted now but each year its an epic, far over and above CHAS or Constructionline.”

Helpful Report

Posted 2 months ago

“Very good and easy to use.”

Helpful Report

Posted 2 months ago

SafeContractor is rated 4.3 based on 2,659 reviews