S Jones Containers Reviews

Name: S Jones Containers
Address: Anglian Road, Anglian Road, Walsall, Anglian Road, Anglian Road, Walsall, Aldridge
Rating: 4.85

4.9 Rating 782 Reviews

98 %

of reviewers recommend S Jones Containers

4.9

Based on 782 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01922 741751

Email:

sales@sjonescontainers.co.uk

Location:

Anglian Road, Anglian Road, Walsall,
Anglian Road, Anglian Road, Walsall
Aldridge
WS9 8ET

S Jones Containers 5 star review on 21st August 2024

Matt

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“this is now the second time we have used them to purchase a container and the service was just as amazing as it was the first time we used them, we needed the container urgently and they was able to arrange next day delivery for us, I would highly recommend them.”

Helpful Report

(Sale, Maintenance Services, Kent) - Posted 6 years ago

“supplied what was required, on time, hassle free and reasonable value for money.”

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(Sale, Private Individual, Cumbria) - Posted 6 years ago

“At short notice S Jones found me the container I needed and even arranged same day delivery, (better than Amazon!) My client had failed in getting the container they wanted but I was able to succeed for them thanks to S Jones”

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(Sale, Freight Forwarder, Manchester) - Posted 6 years ago

“On time delivery”

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(Hire, Stairlift Installation Company, Walsall) - Posted 7 years ago

“Our container needed to be a certain size S Jones containers arranged for this to be done. the container arrived on time with a very experienced crane handler excellent service in all”

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(Sale, School, Cardiff) - Posted 7 years ago

“Super container, delivered safely and promptly.”

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(Sale, Village Hall, Bridgend) - Posted 7 years ago

“We bought a 20foot one trip container it looks brand new. Delivery went perfect the driver was very helpful he didn't rush the unloading and put it exactly where we wanted it.”

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(Sale, Fence Contractor, Northamptonshire) - Posted 7 years ago

“Very helpful at point of sale. All questions answered promptly and deal done. Wrong colour choice turned up but green is ok. Delivery driver very helpful Now only got to put it into position somewhere in the garden. Loaded onto oak skids expected to tow it with tractor Probably need tracked digger as my Massey 35 digs itself into the ground. Very happy with it and the service.”

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(Sale, Private Individual, Hereford) - Posted 7 years ago

“Exceptional care to detail and good communication with pleasant staff interaction.”

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(Sale, Council, Carmarthenshire) - Posted 7 years ago

“answered all our questions and information and service very good”

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(Sale, Logistics Company, Essex) - Posted 7 years ago

“The service and communication was excellent, they took care of everything and even telephoned the day after delivery to check it all went ok. Excellent service.”

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(Sale, Private Individual, Leicester) - Posted 7 years ago

“very good service,Sophie watts was very helpful.”

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(Sale, Engineering Company, Coventry) - Posted 7 years ago

“Always prompt, friendly & professional service from Rachel Haycox.”

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(Sale, Petrol Station, Worcestershire) - Posted 7 years ago

“EVERYHTING WAS BRILLIANT! Rachel who we dealt with brilliant and even let us view the containers before we purchased them. We had 2 great guys deliver the container and unload it. :) What else can you ask for”

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(Sale, Sporting Goods Store, Birmingham) - Posted 7 years ago

“Container arrived on time. Delivery company were helpful in a difficult delivery (craning over large wall). The container was undamaged and well painted and ideal for storage purposes.”

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(Sale, Estate Agent, Birmingham) - Posted 7 years ago

“Short lead time (5 working days) from order to receiving our 3 new containers”

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(Sale, Clothing Company, Newport) - Posted 7 years ago

“They had what I wanted at a price that I wanted to pay!”

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(Sale, Private Individual, Chesterfield) - Posted 7 years ago

“The purchase went well. I was happy to pay a premium for what I was assured would be a container in good condition. he driver who delivered it said that it was picked up by him from the docks where there were other used containers as well. There was no selection criteria, he just picked up the first one he saw. Unfortunately it was in a poor state and the door was virtually impossible to open as there was damage to the locking mechanism (bent locking bar, bent locking bar mounting bracket and a bent cam keeper. When I rang for advice on what to do, I was told that they could not help and I should expect a second hand container to be in poor condition. They could have advised as there were things that could be done and advice is available in the internet, but they just chose to pocket the money and be rude.”

Helpful Report

(Sale, Picture Framing Shop, Kent) - Posted 7 years ago

We apologise that you are not happy with the quality of your used/second hand container, however after looking back over previous correspondence during the quotation period there was no discussion regarding a “premium price for a good condition container”, we always try and manage the customers’ expectations from the beginning of the purchase process and can see that the account manager did inform you about the condition “Our used containers are A1 grade, wind and water tight fit for purpose, and lockable. They will have some dents, scruffs and scratches. They aren’t very attractive to the public eye, but we can repaint the container as an option for you.” The driver of the vehicle collected the container from a depot situated in Tilbury, London. Drivers do not select or collect the containers from the stacks, they are allocated and loaded by the depot and are not able to pick and choose units. The only criteria would have been a used wind and water tight container, as per your quotation. Following your comments on the review, we have listened back to the call you made in JULY to report the issue and you were advised to take some pictures and forward to us for inspection. We can also see an outgoing email from July containing some advice. There was no further correspondence to suggest our advice had not rectified the problem until your October review. We are sorry you feel you had to leave such a review, as we are proud of the customer service our company offer, but we were genuinely under the impression the container had been rectified after advise given in July.

Posted 7 years ago

“excellent customer service, the container was able to delivered on the date I required, they were quick at responding to any questions that I had.”

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(Sale, Metal Supplier, Kent) - Posted 7 years ago

“Good communication and quick delivery - Thank you”

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(Sale, Office Equipment Supplier, Bedfordshire) - Posted 7 years ago

S Jones Containers is rated 4.9 based on 782 reviews