Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,331 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,331 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product was as described, delivered promptly.”

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Posted 1 day ago

“Excellent delivery and return processes. Shame I had to return shoes but strangely the left one oriented the foot to the outside?”

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Posted 1 month ago

“I've bought these running socks for early Christmas presents (sorry !!) Presents are always difficult for boys so I buy things when I see them.”

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Posted 6 months ago

“An issue not receiving my confirmation was promptly dealt with & the shoes arrived on time. Good customer service. Thanks!”

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Posted 7 months ago

“Very efficient service and good quality product but disappointed that the correct width fitting wasnt in stock”

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Posted 7 months ago

“Top service, fast delivery and good price for socks.”

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Posted 7 months ago

“Shoes available in wide at ok.price and delivered swiftly”

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Posted 9 months ago

“First online purchase thus far, the item/order was delivered to the Victoria London store within 48 hours, so I collected it the following day and tested the shoes in-store, but decided the shoes were a bit spongy on my left foot, perhaps it was a manufacturing defect with these ON Cloudrunner 2 shoes, therefore I returned this item instore and received a refund immediately to my Paypal without quibble. The only disappointing thing was the cashier/sales assistant at the London Victoria store failed to recognise that another customer had pushed in-front of me in the queue and I had to wait an extra 10 minutes to be seen as both cashiers were having fairly long conversations with each customer, henceforth I have subtracted one star in this respect.”

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Posted 9 months ago

“Very nice trainers from Brookes”

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Posted 11 months ago

“Great service, ordered some Nike running spikes which arrived with two missing spikes. Called to highlight the error and remaining spikes were dispatched immediately and received within 2 days.”

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Posted 11 months ago

“Exactly as ordered, delivered very fast”

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Posted 1 year ago

“Simple experience”

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Posted 1 year ago

“Quick and efficient online order and delivery. Only wish I could still "shop local" in the Edinburgh store.”

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Posted 1 year ago

“Great product and shipping”

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Posted 1 year ago

“Ordered a waist bag which arrived promptly. In regular use.”

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Posted 1 year ago

“Ordered XC spikes. They arrived the next day. There was a hiccup with the delivery company cancelling the delivery/order. Run and Become e-mailed immediately to check if this was the case. Two phone calls later and the order was sorted and delivered on time. Love the XC spikes.”

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Posted 1 year ago

“Hi,I ordered some on running shoes,but unfortunately they were wide enough,for my enormous bunions,but the service was excellent and delivery was prompt”

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Posted 1 year ago

“Quicker than waiting for a running shop delivery to come and delivery quick.”

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Posted 1 year ago

“I was very happy with the price and product delivered. The web site states same day dispatch for early orders, this didn’t happen. When chased ‘didn’t have time’ was the response.”

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Posted 1 year ago

“Always great service in-store or online with products sent out promptly as ever. Great range of running trainers and my go-to store for almost a decade now. Thanks as ever.”

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Posted 1 year ago

Run and Become is rated 4.9 based on 3,331 reviews