Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,331 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,331 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service who assisted me with club discount when it wouldn’t apply online. Hoka Speedgoats were delivered well before the expected delivery date. Thank you so much”

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Posted 5 months ago

“Excellent price for the product I wanted and fantastic aftercare too. Royal Mail completely messed up delivery of my item; Run and Become sorted a replacement within 24 hours and I received it shortly after. Excellent personal support via email throughout the whole process.”

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Posted 5 months ago

“Very easy to order and delivered within a couple of days. Would use again and recommend”

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Posted 5 months ago

“Good price. Quick delivery. Great returns service when required.”

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Posted 5 months ago

“I love Run and Become. Since they set me up with a pair of Brookes running shoes many years ago, I have never had any ankle or knee problems. So I just go back to Run and Become to buy the lastest Brookes shoes whenever I need a new pair. These shorts got sent out very quickly indeed. I don't live in London. But I do visit the shop whenever I can, and love the history and ethos. And the mail order channel works extremely well indeed. Thank you.”

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Posted 5 months ago

“My review is of the Injinji Run Lightweight Mini-Crew Toe Socks. I first bought a pair in store (the store in Victoria, where the service is always great). Then I liked them so much I have bought them onlie. They are an excellent sock, and never again will one toe rub against another.”

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Posted 5 months ago

“Ordered Brooks Sherpa running shorts. My order arrived within a day of ordering in quality packaging. Run and Become had even included a return label with the order. Will definitely be using Run and Become for future purchases.”

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Posted 5 months ago

“Items were fine. Don't bother paying extra for quicker delivery.”

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Posted 5 months ago

“Excellent price and quality. Swift delivery. Thank you 🤩”

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Posted 5 months ago

“Quick and fast shipping to the USA, great product!”

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Posted 5 months ago

“Aways great!!!”

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Posted 5 months ago

“I've shopped at Run & Become's Edinburgh branch on various occasions over the years, but now live too far from a branch for that to be convenient. Happily, the online ordering and delivery process is just as good. Everything worked exactly as it should and I'll certainly order from Run & Become again.”

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Posted 5 months ago

“Quick response to p&p and the goods were exactly as described and presented online. We'll hopefully use Run and Become again.”

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Posted 5 months ago

“I was delighted with the speed at which you processed and dispatched my order. However, I paid extra to get the package delivered by Wednesday and Royal Mail failed to deliver until Friday. I could see on tracking that it arrived at our local sorting office on Tuesday evening, bit was not actually delivered till Friday! I am very happy with the product though”

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Posted 5 months ago

“Superlative service. The patient care that they take in fitting you with the correct shoes is immaculate. I cannot recommend them highly enough.”

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Posted 5 months ago

“Prompt & efficient.”

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Posted 5 months ago

“Product arrived quickly and well packed, happy with the price and quality. I would recommend this site and will use again.”

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Posted 5 months ago

“fast and efficient service of a quality poduct”

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Posted 6 months ago

“My order of sorbothane heel insoles arrived even faster than predicted. I am very happy with Run and Become's services. Thank you.”

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Posted 6 months ago

“Very hood. Gait analysis expert Hafsah was patient, thorough and efficient in analysing, selecting appropriate shoes and ensuring best fit.”

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Posted 6 months ago

Run and Become is rated 4.9 based on 3,331 reviews