Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,279 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,279 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 26th September 2024

Anonymous

Anonymous // 01/01/2019

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“Easy to use website and fast delivery”

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Posted 4 months ago

“An issue not receiving my confirmation was promptly dealt with & the shoes arrived on time. Good customer service. Thanks!”

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Posted 4 months ago

“Easy to order, came on time. Happy with product.”

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Posted 4 months ago

“Really pleased to have found Run & Become. Excellent service, prompt delivery & very satisfied with Brooks trainers. My husband takes a UK size 13, wide fitting and these are very difficult to find.”

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Posted 4 months ago

“Purchased online and service really good - received earlier than expected.”

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Posted 4 months ago

“Great service and price recomended”

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Posted 4 months ago

“Quick and accurate as ever, thank you”

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Posted 4 months ago

“Very efficient service and good quality product but disappointed that the correct width fitting wasnt in stock”

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Posted 4 months ago

“Very helpful, grate products.”

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Posted 4 months ago

“Quality product and a great customer service.”

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Posted 4 months ago

“I ordered a pair of New Balance running shoes, size 12.5 - 2E extra wide, which were in a sale price of £115.00. The shoes arrived after 3 days and I tried them on, and they were a bit small. I contacted Run and Become, and asked if I could refund them and buy a larger size. The shoes were refunded to my account, and I sent them back in the box, with the pre-paid postage label, by simply handing in at my local post office. I bought a pair of New Balance size 13.5 - 4E Extra wide, which were being sold at the full retail price. The shoes arrived in 2 days. Tried them on, and they fit very well. No issues what so ever. Very satified with the easy buying / refund process, as different brands of shoes don't always conform to the same actual size in comparison to the stated UK size. Very good company to buy from.”

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Posted 4 months ago

“Poor customer service over the phone”

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Posted 4 months ago

“Top service, fast delivery and good price for socks.”

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Posted 4 months ago

“Excellent service from Run and Become. Delighted that they stock Hoka in the extra wide fitting. I look forward to using Run and Become in the future.”

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Posted 5 months ago

“Great shoes and service. Sadly the shoes I ordered didn't fit. Return was very smooth.”

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Posted 5 months ago

“Fantastic servcice. I had an issue with a pair of trainers I'd bought (not the fault of Run and Become) and they sorted out the problem very quickly, sending me a replacement pair. Thank you very much.”

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Posted 5 months ago

“Useful website, helpful staff, great quality shoes”

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Posted 5 months ago

“Great service as always and really happy with my running shoes: They only sell good stuff and help you choose what’s best for you: simples. Won’t risk my health and fitness with lucky dip on the internet.”

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Posted 5 months ago

“Quick and efficient”

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Posted 5 months ago

“Very good service and goods as usual”

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Posted 5 months ago

Run and Become is rated 4.9 based on 3,279 reviews