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Run and Become Reviews

4.9 Rating 3,327 Reviews
98 %
of reviewers recommend Run and Become
4.9
Based on 3,327 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Run and Become Reviews
Run and Become 5 star review on 27th January 2025
Anonymous
Run and Become 5 star review on 26th September 2024
Susan Cooper
Run and Become 5 star review on 22nd September 2024
Frank Mayne
Run and Become 5 star review on 16th July 2023
Julie Twist
Run and Become 5 star review on 16th May 2023
Fiona Petrie
Run and Become 5 star review on 17th April 2023
Anonymous
Run and Become 5 star review on 13th March 2023
Nia Cole
53
Anonymous
Anonymous  // 01/01/2019
Order process worked just fine but the product (Addidas baseball cap) was not as described and poor value for money
Helpful Report
Posted 6 days ago
Great experience, all got fixed and I learned a lot how to prevent further issues
Helpful Report
Posted 1 week ago
Since getting 3 for two on Hilly Twin Skin, my socks life has improved 300%
Helpful Report
Posted 1 week ago
Trainers came quickly. Very happy with them.
Helpful Report
Posted 1 week ago
I emailed Run and Become asking for advice about gel toe caps. They replied really quickly and were very friendly and helpful. When I then ordered the toe caps from them, they arrived promptly and exactly when I needed them. I would definitely buy from here again.
Helpful Report
Posted 1 week ago
Always extremely helpful when I’ve phoned for advice. Prompt delivery and easy returns. Just a shame the Hoka bondi have changed making the toe box more narrow. I take a wide fit shoe but the bondi wide 9 feels more narrow than my bondi 8
Helpful Report
Posted 2 weeks ago
Good website. Stocked exactly what I wanted. Delivery was quick and an easy return if I required. Excellent.
Helpful Report
Posted 2 weeks ago
Great shoes & an excellent range
Helpful Report
Posted 2 weeks ago
Had the shoe I needed at the right price. Delivered quickly and in good condition
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Posted 2 weeks ago
Very happy with the delivery speed and price of my shoes. I think the 30 day try and return policy is great. I doubt I'll be needing it as my shoes fit well and seem to be wearing in nicely. It's nice to have the reassurance though when buying as good quality trail running shoes aren't the cheapest footwear.
Helpful Report
Posted 2 weeks ago
Good service and clear well labelled return documents which is often unusual with suppliers Very satisfied with service and great shoes
Helpful Report
Posted 3 weeks ago
Very helpful consultation on a new pair of running shoes. Plenty of options provided and tested on the Victoria pavements. Shoes selected have proved to be excellent, providing the additional cushioning my aging knees had been crying out for. This shop is highly recommended for your running shoe needs!
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Posted 3 weeks ago
Very prompt delivery
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Posted 3 weeks ago
So pleased with everything - service kindness care and beautiful running shoes - just the best shop and makes you happy to go there
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Posted 3 weeks ago
Outstanding! Always the most thoughtful, kind, informed and attentive service. On top of that, thank you for being a regular old-fashioned in-person shop.
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Posted 3 weeks ago
Never have an issue with Run and become, quick processing of order and fantastic customer service.
Helpful Report
Posted 3 weeks ago
Great fast service.
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Posted 4 weeks ago
Excellent service, website easy to navigate and find exactly what your looking for straight away. I have used a couple of times and will definitely recommend, trainers in wide fit not easy to get hold of and these arrived quickly on both occasions.
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Posted 4 weeks ago
Excellent service, previously I shopped in their shop in Edinburgh .always had excellent service and advice
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Posted 1 month ago
Great service, very efficient
Helpful Report
Posted 1 month ago
Run and Become is rated 4.9 based on 3,327 reviews