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Ruislip Appliances LTD Reviews

4.9 Rating 1,507 Reviews
98 %
of reviewers recommend Ruislip Appliances LTD
4.9
Based on 1,507 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Visit Website

Phone:

01895633837

Ruislip Appliances LTD  5 star review on 15th May 2024
Lbp Ltd
Ruislip Appliances LTD  5 star review on 10th April 2024
Mr Patel
Ruislip Appliances LTD  5 star review on 29th December 2023
Mrs Maria Golabi
Ruislip Appliances LTD  5 star review on 21st October 2023
Mr And Mrs Ray
Ruislip Appliances LTD  5 star review on 21st October 2023
Mr And Mrs Ray
Ruislip Appliances LTD  5 star review on 21st October 2023
Mr And Mrs Ray
Ruislip Appliances LTD  5 star review on 13th September 2023
TAHERA BEGUM
10
Anonymous
Anonymous  // 01/01/2019
Friendly and knowledgeable staff
Helpful Report
Posted 7 years ago
Well-stocked showroom so I could see & compare brands before buying. They then kept my fridge in store until my kitchen re-fitters were ready to install it, and delivered exactly when requested. Very happy with fridge itself and the service provided by Ruislip Appliances.
Helpful Report
Posted 7 years ago
very helpful people and a great range cooker - at a very competitive price:-)
Helpful Report
Posted 7 years ago
I recently had need to replace a fitted Neff refrigerator which had given up its life after many years. I fortunately live very close to Ruislip Appliances and they were able to show me from their extensive stock the exact replacement. The manager gave men a very helpful guide on how to install the item which was delivered to me early on the following working day. I would have no hesitation in recommending this shop.
Helpful Report
Posted 7 years ago
The washer dryer is great and even though graded there are no issues so far with it. Though the delivery men were exceptionally rude.
Helpful Report
Posted 7 years ago
I visited Ruislip appliances and was helped to choose a dish washer, which I purchased. (the price was cheaper than other machines I had seen in person at Curry's, South Ruislip and others I had viewed on line). An appointment was made - within a couple of days - to connect the new appliance and to remove the old, broken machine - this price was considerably cheaper than others I had seen on line. The appointment was kept on time , and all the work went like clockwork , no mess, no fuss and, from my point of view, really easy & convenient. I would , certainly use Ruislip Appliances again. Yours Sally
Helpful Report
Posted 7 years ago
When your fridge/freezer packs up you need to act quickly. After a telephone call to Ruislip Appliances in the morning to discuss my requirements, a new fridge/freezer was delivered that afternoon and the old one taken away. You can't ask for more than that and all at a competitive price. Exceptional
Helpful Report
Posted 7 years ago
I have been purchasing white goods from Ruislip Appliances LTD for many years. Most recently I needed a washing machine for a tenant. The staff are always helpful, knowledgeable and friendly. Within 30 minutes I had discussed, bought and arranged fitting of the new machine. They even found a slot to deliver that afternoon. Brilliant!
Helpful Report
Posted 7 years ago
Straight forward approach...Would be good if customer service can improve with a greeting & a smile.....
Helpful Report
Posted 7 years ago
1. We were not quoted to take the freezer away but £15 more was taken from my account 2. We were told that the new freezer would arrive in 4-5 days. It took 3 weeks- we were not informed of the delay and had to chase 3. We were told that as soon as it came in we would get a phone call-again , this did not happen -we had to chase 4. On deliver day-I rang to get an estimated time-they were please to tell me that they cold not estimate a time, nor could they call 30 mins in advance. Whatever has happened to customer service? 5. The freezer arrived with a dent-we were so fed up by then that we accepted it. 6. We were moving frozen foods from the old freezer to the new one-they did not let us know in advance that the new freezer could not be switched on for 6 hours after delivery. 7. My wife had an unpleasant experience phoning them-the conversation was a pretty rude and unhelpful exchange All in all-not a good experience-we wanted to support a local firm and hoped to build up a good relationship for future purchases.....
Helpful Report
Posted 7 years ago
Ruislip Appliances were organised when quoting, efficient with products, gave a small discount as we spent 10k on everything and delivered everything when they said they would. FIVE STARS
Helpful Report
Posted 7 years ago
Very impressed with my transactions with this company. They were knowledgeable, professional, friendly and engendered confidence. Finally the price of my Siemens microwave combi was competitive.
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Posted 7 years ago
Excellent service product delivered on time and fitted efficiently.
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Posted 7 years ago
Quick, polite and on time !
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Posted 7 years ago
Very Good Knowledge about products. Took time to explain different options/designs.
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Posted 7 years ago
Excellent telephone help, and "Branded product" was as good as new without all that axtra packaging. Well worth the discount. Thank you once again for great service
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Posted 7 years ago
Very nice people to deal with. Competitive and knowledgable. I have purchased from them twice in last three months and will use them again.
Helpful Report
Posted 7 years ago
As always we find the staff both knowledgeable about the products they sell and friendly/efficient. What more could we ask for. The deliveries are quick and the staff offer good advice about the appliances.
Helpful Report
Posted 7 years ago
Hi recently purchased a Miele washing machine from yourselves and I must say the service was excellent and completely hassle free. I will definitely be using you guys again. Btw the washing machine is fantastic.
Helpful Report
Posted 7 years ago
Great service fast and efficient With next day delivery
Helpful Report
Posted 7 years ago
Ruislip Appliances LTD is rated 4.9 based on 1,507 reviews