Ruislip Appliances LTD Reviews

Name: Ruislip Appliances LTD
Rating: 4.89

4.9 Rating 1,501 Reviews

98 %

of reviewers recommend Ruislip Appliances LTD

Company Reviews

Metrics

Info

4.9

Based on 1,501 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01895633837

Ruislip Appliances LTD 5 star review on 15th May 2024

Ruislip Appliances LTD 5 star review on 13th September 2023

TAHERA BEGUM

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been purchasing white goods from Ruislip Appliances LTD for many years. Most recently I needed a washing machine for a tenant. The staff are always helpful, knowledgeable and friendly. Within 30 minutes I had discussed, bought and arranged fitting of the new machine. They even found a slot to deliver that afternoon. Brilliant!”

Helpful Report

Posted 7 years ago

“Straight forward approach...Would be good if customer service can improve with a greeting & a smile.....”

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Posted 7 years ago

“1. We were not quoted to take the freezer away but £15 more was taken from my account 2. We were told that the new freezer would arrive in 4-5 days. It took 3 weeks- we were not informed of the delay and had to chase 3. We were told that as soon as it came in we would get a phone call-again , this did not happen -we had to chase 4. On deliver day-I rang to get an estimated time-they were please to tell me that they cold not estimate a time, nor could they call 30 mins in advance. Whatever has happened to customer service? 5. The freezer arrived with a dent-we were so fed up by then that we accepted it. 6. We were moving frozen foods from the old freezer to the new one-they did not let us know in advance that the new freezer could not be switched on for 6 hours after delivery. 7. My wife had an unpleasant experience phoning them-the conversation was a pretty rude and unhelpful exchange All in all-not a good experience-we wanted to support a local firm and hoped to build up a good relationship for future purchases.....”

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Posted 7 years ago

“Ruislip Appliances were organised when quoting, efficient with products, gave a small discount as we spent 10k on everything and delivered everything when they said they would. FIVE STARS”

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Posted 7 years ago

“Very impressed with my transactions with this company. They were knowledgeable, professional, friendly and engendered confidence. Finally the price of my Siemens microwave combi was competitive.”

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Posted 7 years ago

“Excellent service product delivered on time and fitted efficiently.”

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Posted 7 years ago

“Quick, polite and on time !”

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Posted 7 years ago

“Very Good Knowledge about products. Took time to explain different options/designs.”

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Posted 7 years ago

“Excellent telephone help, and "Branded product" was as good as new without all that axtra packaging. Well worth the discount. Thank you once again for great service”

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Posted 7 years ago

“Very nice people to deal with. Competitive and knowledgable. I have purchased from them twice in last three months and will use them again.”

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Posted 7 years ago

“As always we find the staff both knowledgeable about the products they sell and friendly/efficient. What more could we ask for. The deliveries are quick and the staff offer good advice about the appliances.”

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Posted 7 years ago

“Hi recently purchased a Miele washing machine from yourselves and I must say the service was excellent and completely hassle free. I will definitely be using you guys again. Btw the washing machine is fantastic.”

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Posted 7 years ago

“Great service fast and efficient With next day delivery”

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Posted 7 years ago

“It would be nice for you to disconnect the old and connect the new appliance.”

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Posted 7 years ago

“Excellent quality. Excellent service , thank you. Rapid delivery. Thank you.”

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Posted 7 years ago

“Easy purchase and convenient and quick delivery”

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Posted 7 years ago

“I bought a washing machine and I am very pleased. From the moment I was in the shop I knew it was a right place. People were very friendly, they advise me and help me to buy the right machine . I will recommend this shop to my friends.”

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Posted 7 years ago

“Excellent customer service....I mistakenly bought an incorrect sized integrated microwave oven & they allowed me to upgrade to the correct model with no hassle at all...A pleasure to do business with & will certainly be going to see them when our washing machine needs replacing”

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Posted 7 years ago

“Your service was excellent, the guys who came to deliver and fit were helpfull polite and knowledgeable. It would have bee helpful if we had had more of an idea of when to expect delvery, the gap of 10am to 4pm was too vague. Aso the wrong Instruction Manual was sent for the micrwave for the Neff microcombi, and was incorrect, we have requested from Neff 5 times for the current instruction manual and after nearly 3 weeks we have not recieved it. This is not your problem but Neff have not been that helpful. Ruislip was very satisfactory”

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Posted 7 years ago

“Delivered on time, all working. Very happy with service provided”

Helpful Report

Posted 7 years ago

Ruislip Appliances LTD is rated 4.9 based on 1,501 reviews