Ruislip Appliances LTD Reviews

Name: Ruislip Appliances LTD
Address: 112-116 Pembroke Road, Ruisli, London Borough of Hillingdon
Rating: 4.88

4.9 Rating 1,536 Reviews

98 %

of reviewers recommend Ruislip Appliances LTD

Company Reviews

Metrics

Info

4.9

Based on 1,536 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01895633837

Location:

112-116 Pembroke Road,
Ruisli
London Borough of Hillingdon
HA4 8NW

Ruislip Appliances LTD 5 star review on 15th May 2024

Ruislip Appliances LTD 5 star review on 13th September 2023

TAHERA BEGUM

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Supplied and fitted our new Bosh dishwasher, good price, well fitted, the service was excellent. Thanks”

Helpful Report

Posted 1 year ago

Thank you Mr Budd for your business and for leaving us a 5 star review it really does mean a lot to us!

Posted 1 year ago

“Bought a BOSH oven from Ruislip Appliances it was £60 cheaper than other outlets, and delivered on time with very courteous delivery men.”

Helpful Report

Posted 1 year ago

Thank you so much Mr Coughlan for taking the time to leave us a 5 star review, we pride ourselves on delivering promptly and being competitively priced!

Posted 1 year ago

“Bought Bosch cream kettle here. Good service, friendly staff. Would visit again.”

Helpful Report

Posted 1 year ago

Thanks Mr Bevens we look forward to seeing you again!

Posted 1 year ago

“Not happy with first fitting. Had a 2nd visit. But still Can’t open door. No communication from Ruislip Appliances. Thought Liebhurr was a top brand. Would not recommend as yet.”

Helpful Report

Posted 1 year ago

“Very friendly, helpful and knowledgeable. I would recommend.”

Helpful Report

Posted 1 year ago

Thank you so much for a 5 star review - it really does mean a lot to us!

Posted 1 year ago

“How refreshing to deal with an efficient, friendly and professional company with great prices. Would definitely recommend you give them a call.”

Helpful Report

Posted 1 year ago

Thank you Mr Brattle for taking the trouble to leave us a fantastic review. We look forward to doing business again in the future.

Posted 1 year ago

“A great dishwasher at a great price , highly recommended.”

Helpful Report

Posted 1 year ago

Thank you Mr Davage for taking the trouble to leave us a fantastic review. We look forward to being of assistance in the future.

Posted 1 year ago

“Had a freezer breakdown late Thursday evening Tried PC World who told me 10 days for delivery of a new freezer!!!!! Then remembered Ruislip Appliances - went into shop just before 12 noon. Saw/liked/bought a new freezer which was delivered at 16.20pm. that afternoon. NOW THAT’S Service. Ruislip Appliances will be my first port of call in future. Thank you all so much”

Helpful Report

Posted 1 year ago

We are so thrilled we were able to help Mr and Mrs Hickey. Thank you for taking the trouble to leave us a 5 star review, it really does mean a lot to us!

Posted 1 year ago

“Your online system allowed me to order a fridge and agree a delivery date of the next day. You did not have stock so delivery could not happen, but your system has no checks in place for such an event. Instead of a phone call to discuss, I was emailed a quote for a more costly fridge with no indication why. I had to call you to find out my fridge was out of stock, and your firm took the money, without the item being available. Having asked for email confirmation that a refund was on its way I had to phone again to chase you for a refund. Better communication would be useful.”

Helpful Report

Posted 1 year ago

Our system does not usually allow this to happen, and does have control of stock, so I can only apologies for this anomaly, and also for the lack of communication on our part.

Posted 1 year ago

“I normally use the big household named retailers, on this occasion I put my trust in Ruislip Appliances LTD and the service I received was second to none. I will certainly use them again.”

Helpful Report

Posted 1 year ago

Thank you Mr Lees for supporting local and taking the time to leave us a review. We look forward to being of assistance in the future.

Posted 1 year ago

“Helpful service in selecting correct item and efficient arranging delivery”

Helpful Report

Posted 1 year ago

Thank you so much Mr and Mrs Cathcart for your business and for taking the trouble to leave us a fantastic review!

Posted 1 year ago

“Staff were very helpful and efficient. The fridge freezer I ordered was delivered promptly and the delivery men were very pleasant.”

Helpful Report

Posted 1 year ago

Thank you Mrs Brown for your business, and for taking the time to leave us a review.

Posted 1 year ago

“Very good & excellent back up”

Helpful Report

Posted 1 year ago

Thanks so much Mr and Mrs Morjaria for a fantastic review - it really does mean a lot to us!

Posted 1 year ago

“Purchaseda replacement washing machine which was delivered and installed on time as promised. Very good and efficient service”

Helpful Report

Posted 1 year ago

Thank you for your business Mrs Wedlake, and for taking time out to leave us a review! We hope to be of assistance again in the future.

Posted 1 year ago

“The product was good at the right price and delivery was pretty much when I wanted it. The service both within the store and from the delivery personnel was fine but pretty unfriendly”

Helpful Report

Posted 1 year ago

Thank you Mr Teggart for taking the trouble to leave us a review. Apologies - our staff are usually very friendly, I can only assume you caught us on a bad day! We hope to be of assistance in the future!

Posted 1 year ago

“The guy served was helpful, paid £25 to recycle old fridge, which I was getting free elsewhere. Along with free delivery which I paid to them £15. Else was quick to deliver and hopefully should be okey if there is any repairs needed in Warrenty as I have been told. Thank you guys”

Helpful Report

Posted 1 year ago

Thanks Mrs Somi for a 5 star review!

Posted 1 year ago

“I wanted to promote local businesses and thought of giving this business to Ruislip appliances. But I regreted the decision during the process. The Australian accent sales person was so unhelpful and uncooperative during the process . Make sure you have good customers focused staff in the store there are plenty of Uk staff who are more willing to work look after your customers better!!”

Helpful Report

Posted 1 year ago

We don't employ any Australian staff - but more importantly our guys are usually extremely helpful and polite, it is something we pride ourselves on! I can only apologies for your experience - and assure you that this is not the norm!

Posted 1 year ago

“Excellent service, on time, installers did the job perfectly, sorted the warranty in no time, friendly, approachable, knowledgable. An asset for our high street. An area for improvement might be removing shoes when entering the house, but this might be just me being ‘tidiness freak’ :) Well done guys amazing work”

Helpful Report

Posted 1 year ago

Thank you Mr Tzanidakis for taking the trouble to leave us a 5 star review. Apologies for any footprints left - you are very entitled to be a tidiness freak :) The problem that we have is that the delivery guys need to be wearing steel toe capped boots, due to the nature of the products that they are carrying. We trialled the use of she coverings, but they guys then had to put the product down at the door in order to put the coverings on which wasn't practical and dirtied the underside of the box which we they then brought inside! So apologies, but until we come up with a better solution we just need to hope for dry weather! Thanks again and thank you for your business!

Posted 1 year ago

“This is the 5th item I have purchased from Ruislip appliances as always excellent price and great people to deal with. This is always my first go to store for electric appliances”

Helpful Report

Posted 1 year ago

Thank you Mr Harris for your business and taking the trouble to leave us a 5 star review. We hope to be able to to supply many more in the future!

Posted 1 year ago

“Excellent service from the company. Ordered the machine in the morning and it was installed that afternoon. Unfortunately it went wrong, not Ruislip Appliances fault, and it was replaced almost instantly. Brilliant service in my view.”

Helpful Report

Posted 1 year ago

Thank you Mr Aitken for taking the trouble to leave us a 5 star review. We really do appreciate it and your business. So glad we were able to get the issue resolved.

Posted 1 year ago

Ruislip Appliances LTD is rated 4.9 based on 1,536 reviews