Ruislip Appliances LTD Reviews

Name: Ruislip Appliances LTD
Rating: 4.89

4.9 Rating 1,501 Reviews

98 %

of reviewers recommend Ruislip Appliances LTD

Company Reviews

Metrics

Info

4.9

Based on 1,501 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01895633837

Ruislip Appliances LTD 5 star review on 15th May 2024

Ruislip Appliances LTD 5 star review on 13th September 2023

TAHERA BEGUM

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Knowledgeable and friendly in-store. Next-day delivery and installation. Can't fault them.”

Helpful Report

Posted 1 year ago

Thank you Mr Jones, we are so pleased to have been able to help - and thank you for taking the time out to leave us a review.

Posted 1 year ago

“I phoned through to find out if you had the kettle in stock resulting in an immediate order. The credit card processed, and I subsequently collected it several hours later - good result! Staff were friendly and courteous and had a sense of humour. I shall certainly give you first call for electrical items in the future!”

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Posted 1 year ago

Thank you Mr Blundell for a great review - hopefully we will be able to help in the future and hopefully get that extra star!

Posted 1 year ago

“Thank you for your great service”

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Posted 1 year ago

And Thank you Mr and Mrs Spiro for your business and for taking the trouble to leave us a fantastic review.

Posted 1 year ago

“Brilliant shop used them for years for great value kitchen appliances .”

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Posted 1 year ago

Thank you Mrs Conway for your business and a great review - hopefully we will be able to help in the future and hopefully get that extra star!

Posted 1 year ago

“Fantastic and quick service- only issue was that the item was delivered a day before we agreed. Luckily someone was in but it was a bit inconvenient.”

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Posted 1 year ago

Apologies for the delivery mishap. Thank you for taking the trouble to leave a review.

Posted 1 year ago

“Good service and delivered on time”

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Posted 1 year ago

Thank you Mrs Hunter for taking the time to leave us a 5 star review - we really do appreciate it.

Posted 1 year ago

“We had a specific need when it came to buying our next washing machine. The sales staff listened to our request and then worked very hard to find the right solution. We didn't have to wait weeks for delivery, the machine was ready for collection the next day. Even though we were initially given the wrong color, they had the correct replacement for us before the end of the day. We would definitely recommend them and use them in the future.”

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Posted 1 year ago

Thank you Mr Weatherall for your understanding regarding the colour mishap, we are grateful that you still took the time to leave us a fantastic review, and hope we can be of assistance in the future,

Posted 1 year ago

“The one star is for the guy that installed my appliance, to which I would have given 0 star if there was an option. He was rude and obnoxious and everything was too much trouble for him. Obviously he is not happy in his job. Perhaps he should look for another job where he has no contact with the public.”

Helpful Report

Posted 1 year ago

We are very sorry to have disappointed you on this occasion Mrs Moorwood. As you can see from our vast number of 5 Star reviews, where our delivery team are often mentioned for their polite and helpful manner, I can only apologise and assure you this this is not the norm for our business. Hopefully we will get the opportunity to put things right in the future.

Posted 1 year ago

“Very helpful and knowledgeable staff. From ordering, rescheduling and returns are seamless process. Great experience and happy to come back and shop for more.”

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Posted 1 year ago

Thank you so much for a 5 star review. We do hope we can be of assistance again in the future.

Posted 1 year ago

“The staff are very welcoming and helpful. They have a good knowledge of products and offer solutions that suited our needs. We purchased an extractor and hob. Both were in stock and they held in to them for us until we were ready to fit them. Over many years we have always used Ruislip appliances for all of our kitchenware.”

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Posted 1 year ago

Wow doesn't it look fantastic in your kitchen! Such a clever use of space! Thank you so much Mr and Mrs Ray for your business and taking the trouble to leave us a 5 star review!

Posted 1 year ago

“Doesn’t get any better than this…. Polite, quick delivery, spot on in every way… called on a Wednesday late afternoon and machine was delivered and fitted Thursday morning…. Brilliant”

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Posted 1 year ago

Thanks so much for taking the trouble to leave us a 5 star review Mr Evens. We are always very happy to help!

Posted 1 year ago

“Ruislip Appliances were great indeed, and the 2 gentlemen I spoke to were very nice, polite and knowledgeable, and we sorted out my fridge freezer offer in no time at all, with a very reasonable delivery charge even up some stairs, whereas others wanted an extra £30 just for the stairs, on top of the normal charge. They called me half an hour before delvery and everyone was puncual and very helpful. I would. certaily recommend them and I would also buy from the again in a flash.”

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Posted 1 year ago

Thank you Mrs Kersten for a fantastic 5 star review. We are always very happy to help!

Posted 1 year ago

“Excellent even via transfers polite when you phone I will buy from this company agsin also would refer freunds via this many thanks 😊”

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Posted 1 year ago

Thank you so much Tina for a fab review and recommendation. We look forward to assisting you again in the future.

Posted 1 year ago

“Ruislip appliances are always friendly , reliable and efficient. Great products, prices, service and prompt delivery.”

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Posted 1 year ago

Thank you Mrs Hampton for a great review.

Posted 1 year ago

“Knowledgeable and expert advice coupled with speedy (same day) service. Have been a customer for many years. Absolutely first class.”

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Posted 1 year ago

Thank you Mr and Mrs Mani for your continued support and for taking the trouble to leave us a review. It really does mean a lot.

Posted 1 year ago

“The installation guys were a bit behind schedule but when they did come it was a very smooth installation and removal of the old appliance.”

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Posted 1 year ago

Thank you Mrs Saunders for taking the trouble to leave us a review. Apologies for the delay with installation.

Posted 1 year ago

“Bought several appliances from this company. Very helpful. Very good prices”

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Posted 1 year ago

Thank you for your continued business Mr Sergides, and thank you for leaving us a great review.

Posted 1 year ago

“I couldn't have received better help and service anywhere both in the store and when the oven was fitted. First class”

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Posted 1 year ago

Thank you so much Mrs Crosher for a fantastic review - it really does mean a lot!

Posted 1 year ago

“Brilliant staff”

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Posted 1 year ago

Thank you Mr Steen. We hope to be of assistance in the future.

Posted 1 year ago

“We are so impressed with Ruislip Appliances, I spoke to them on the phone ordered the following day and I think our large American style fridge freezer was delivered within a couple of days. Even the delivery guys were great, efficient, friendly and in and out my house within 10mins. All in all a great experience and we’d use them again.”

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Posted 1 year ago

Thank you Mr and Mrs Warmington for your business and for leaving us a fantastic review. It really does mean a lot to us. We hope to be of assistance again in the future.

Posted 1 year ago

Ruislip Appliances LTD is rated 4.9 based on 1,501 reviews