Ruislip Appliances LTD Reviews

Name: Ruislip Appliances LTD
Rating: 4.89

4.9 Rating 1,501 Reviews

98 %

of reviewers recommend Ruislip Appliances LTD

Company Reviews

Metrics

Info

4.9

Based on 1,501 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01895633837

Ruislip Appliances LTD 5 star review on 15th May 2024

Ruislip Appliances LTD 5 star review on 13th September 2023

TAHERA BEGUM

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic pre-purchase advice, followed by prompt delivery and profesional fitting of the in-built kitchen appliance. Would purchase again from this company.”

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Posted 9 months ago

So pleased to have been able to help, and look forward to dealing with you again in the future. Thank you for your business, and for taking the time to leave us a review!

Posted 8 months ago

“I ordered a Neff integrated freezer from Ruislip Appliances and from the very start everything went without any problems. Their price was by far the cheapest of any that I saw on the internet and the delivery was free and delivered on the day quoted 2 days brilliant. Ordering was easy and the delivery drivers were pleasant and efficient even calling in advance to make sure we were at home. I would definitely recommend this Company to anyone and will use again in the future. Thank you for such a smooth experience.”

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Posted 9 months ago

We are so pleased to have been able to help! We pride ourselves on being competitive with a high level of service. We hope we can be of assistance again in the future. All the best!

Posted 8 months ago

“Great Service”

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Posted 9 months ago

Thanks so much for a 5-star review. We are always very happy to help!

Posted 8 months ago

“Staff were very helpful and knowledgeable. Delivery and installation were carried out efficiently and all rubbish cleared and removed. Thoroughly recommend Ruislip Appliances Ltd”

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Posted 9 months ago

Thank you so much, Mrs Mcavilley, for the recommendation and 5-star review - it really does mean a lot to us!

Posted 8 months ago

“Gave advice on which washing machine to get without rushing me or being pushy. So far, so good- 3 weeks later. Installed very quickly, took away my old machine and solved a problem with the pipes on the spot. Price of machine was matched to online prices but the delivery/installation/removal costs were much less so saved a good amount. Thanks!”

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Posted 9 months ago

Thank you so much for taking the time to leave us a fantastic 5-star review. We are always very happy to help.

Posted 9 months ago

“It is said that good customer service can only be judged by how a company responds when things go wrong......in this instance Ruislip Appliances are five star...... I purchased a fridge freezer and arranged for it to be delivered and fitted three days later. (They offered earlier delivery if it was an emergency purchase) The fitters rang first thing on the delivery day to say they were on their way and arrived before 10am. Due to an old and now slightly warped unit this was not an easy task and the fitters did everything they could to try to complete the job, but alas the appliance would not fit properly with the cabinet doors attached. This was then followed by the realisation that the appliance itself did not work. A new fridge freezer was swiftly dispatched and installed with a minium of fuss. The installation fee was waived without any prompting and the fitter called at the end of the working day to make sure that there were no further issues. In all, with the excellent service in the showroom, the efforts of the fitters, the minimal fuss replacing the faulty unit and the follow-up call, I have no hesitation in giving Ruislip Appliances FIVE STARS and recommending them. In future they will be my first point of call when purchasing any household appliance.”

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Posted 9 months ago

Thank you so much Ms Percival for taking the time to leave us such a fantastic review. We are sorry it wasn't a plain sailing experience but do always endeavour to rectify any issues for the customer with as minimal disruption as possible. Your kind comments and recommendations really do mean a lot to our small businesses, and we hope to be of assistance to you again in the future!

Posted 9 months ago

“Great service, will use again”

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Posted 9 months ago

Thank you Mr Cockerell. We look forward to being of assistance in the future.

Posted 9 months ago

“Over the years I've brought my white goods from Ruislip Appliances, always found them knowledgeable and helpful on what is the value for money and most reliable product, happy with my appliance, would recommend them to friends and relatives”

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Posted 9 months ago

Thank you Mr and Mrs Phillips for a fantastic 5 Star review. We really do appreciate it!

Posted 9 months ago

“Product is very good, disappointed with the service of the young sales person. He presumed that who I was with was my husband and in fact he was my brother and marked the receipt as such.showed me a microwave that was similar but it was me who pointed out three things that were not going to be the same which he then agreed (as I had bought this version of the microwave from you 12 years previously.) He said twice to us as long as you have done your due diligence on the microwave everything would be all right but with out any information from him ,what were we supposed to understand from this.? When giving me my receipt there was no thank you for my custom. He is not personable and I would not like to be served by him again and he would put a lot of people off of shopping with you. your delivery service was excellent.”

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Posted 9 months ago

Thank you Mrs Hagger for taking the time and trouble to leave us a review. I apologise that you were disappointed by the level of service you received in the shop. As you can see from over a thousand 5-star reviews this is not the norm, and I can only apologise that this wasn't the case in your experience. We are extremely proud of our staff, their product knowledge and usually extremely high level of customer service. Thank you also for your kind comments regarding the delivery and installation team, and all feedback has been passed on to our staff.

Posted 9 months ago

“Our business always finds Ruislip Appliances staff very helpful in assisting us when we have a need to order household appliances. Delivery is quick and driver phones ahead when he is en route. Thank You.”

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Posted 9 months ago

Thank you Mrs McKernan for your continued business and fantastic review - both are very much appreciated!

Posted 9 months ago

“My dishwasher packed-up on New Year's day. After a search online, I found the model I wanted at Ruislip Appliances. I did a very late-night online order which I wasn't sure had gone through. The next morning, after a short phone call to Ruislip Appliances, the order was dealt with promptly over the phone, and delivered on time two days later. Excellent service - highly recommended!”

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Posted 10 months ago

Thank you Mr Robertson. We are extremely grateful for your business, and for leaving us a great review!

Posted 10 months ago

“Used this company several years ago so were first choice for replacement fridge/freezer. Helped me find appropriate model. Delivered in less than 24hrs of placing order. Installed quickly and old appliance removed. Totally recommend.”

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Posted 10 months ago

Thank you Mr Rees, for your continued support, and for taking time out to leave us a review - much appreciated!

Posted 10 months ago

“Excellent service, good product knowledge in shop, and quick delivery, and installation.”

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Posted 10 months ago

Thank you for your business, Mr and Mrs Pascoe. We are also very grateful for a fabulous review!

Posted 10 months ago

“The delivery of my Blomberg FNE154P was super quick. The guys who delivered it were really helpful, friendly and are a credit to the company.”

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Posted 10 months ago

Lovey review - thank you! I will pass on your comments to the team!

Posted 10 months ago

“The most painless, unproblematic, hassle free sourcing, delivery and installation of a kitchen appliance I have ever experienced. I'd given up on finding a replacement integrated wine-cooler for my kitchen - typed in the serial number - pointed me to Ruislip appliances and it was up n chilling one week later. Boom!”

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Posted 10 months ago

Love this review! Many thanks Mr Vaughan! We hope to be of assistance again in the future.

Posted 10 months ago

“I found the staff very helpful and knowledgeable regarding the appliance I was looking for and were not trying to talk me into buying a more expensive item.”

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Posted 10 months ago

Thank you Mr Atkinson, for your fantastic review. We are so pleased we were able to help!

Posted 10 months ago

“Pleased with the fast delivery after ordering online. The delivery man was very polite and handled my order with care. Happy all round, thank you!”

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Posted 10 months ago

We are so pleased you are happy with your purchase and appreciate you taking the time to leave us a review - Many Thanks!

Posted 10 months ago

“The guys here were very helpful as I had a query around a hub I was looking to buy. Very professional advice and I ended up buying the hob”

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Posted 10 months ago

Thank you so much Mrs Thakrar for your business, and for taking the time to leave us a 5 star review!

Posted 10 months ago

“Excellent service and fast delivery. I am very happy with the purchase and haighly recommended.”

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Posted 10 months ago

Thank you so much - it really does help us small local businesses to get positive 5 Star reviews and recommendations!

Posted 10 months ago

“Thanks Ruislip Appliances for your help in choosing a new cordless vacuum cleaner for me. You helped me choose just the right one as I needed something very light and easy to use. And you are local - brilliant!”

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Posted 10 months ago

Thanks so much for taking the time to leave us a fantastic review Mrs Wilson. We are so pleased you are happy with your new vacuum cleaner.

Posted 10 months ago

Ruislip Appliances LTD is rated 4.9 based on 1,501 reviews