Ruislip Appliances LTD Reviews

Name: Ruislip Appliances LTD
Address: 112-116 Pembroke Road, Ruisli, London Borough of Hillingdon
Rating: 4.88

4.9 Rating 1,530 Reviews

98 %

of reviewers recommend Ruislip Appliances LTD

Company Reviews

Metrics

Info

4.9

Based on 1,530 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01895633837

Location:

112-116 Pembroke Road,
Ruisli
London Borough of Hillingdon
HA4 8NW

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was originally going to purchase a dishwasher from John Lewis where I always purchase my white goods. A friend of mine recommended Ruislip Applicances as she had used them on several occasions. I purchased the dishwasher and paid for installation and disposal of the old dishwasher. This was all done over the phone and the delivery was arranged for the next morning. It was delivered on time but when it came to plumbing it in they said it would have to be plumbed in by a plumber as it had an extended hosepipe, they therefore left the old dishwasher in situ and the new purchase in another room. We had to find and arrange a plumber to install the new dishwasher which has now been done and Ruislip Appliances are collecting the old one this morning. I have no complaints about the service which has been very good but when selling the dishwasher and paying for the fitting I should have been asked whether the existing dishwasher had an extended hosepipe, and if in our case we did, I would have been aware that we would have to get a plumber rather than having to arrange this separately, having an additional cost (we are a charity so we have to be prudent with our funds) and then arrange for the old dishwasher to be collected. A quick question at the point of sale would have saved me this hassle.”

Helpful Report

Posted 8 years ago

“Impressed by the variety of appliances in the show room”

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Posted 8 years ago

“I found Ruislip Appliances very good with regard to me choosing a new washing machine. The staff were very helpful in making me decide which machine to go for and made up my mind very quickly. I was very lucky in that the washing machine was on offer, i e a 5 year guarantee and free installation and removal of old machine. I am also fortunate in that I live within half a mile of Ruislip Appliances and so got free delivery too! The gentleman was most efficient and got the machine up and running in no time. I cannot rate them highly enough and would recommend them to anyone.”

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Posted 8 years ago

“Excellent quick service but you only sent one man instead of 2 which made it almost impossible for him.Luckily there was a strong young man to help. Also the machine was bigger than the old one so doesn't fit properly. I did tell you what the old machine was so this shouldn't have happened. Now I have an integrated machine which isn't integrated! Would have been easier and cheaper t o have a free standing one.”

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Posted 8 years ago

“Very competitive prices with knowledgeable staff. Would recommend.”

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Posted 8 years ago

“The engineers were quick and efficient- within 5 minutes they had taken the old oven out and put a new one. I was very impressed.”

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Posted 8 years ago

“Excellent customer service from purchasing appliances to delivery and good response to any queries.”

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Posted 8 years ago

“Helpful in store. Delivery guys on time and very good.”

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Posted 8 years ago

“The service in the shop was just OK - we weren't made to feel particularly welcome as new customers. However, we got a good price on a new dishwasher. The fitting service made up for the lack of customer service in the shop - the fitter was punctual and very polite. Did a great job and took away all the rubbish.”

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Posted 8 years ago

“Swift service, delivered when they said they would. The only problem was we needed a new tap to fit the washing machine to. It might have been useful to know that this might have been necessary in advance. Otherwise, great.”

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Posted 8 years ago

“After some initial confusion over the model we wanted, the service was very good. The delivery men were excellent. Everything went in prefectly. They took away the old fridge.”

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Posted 8 years ago

Ruislip Appliances LTD is rated 4.9 based on 1,530 reviews