Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.65

4.7 Rating 12,415 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.7

Based on 12,415 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 11th January 2025

364

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only used product today. All good so far”

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Posted 7 months ago

“Two damaged products delivered”

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Posted 7 months ago

“I have used Rubberduck Bathrooms for my bathroom remodel project and they have been able to supply 95% of what I needed from tile backer/wetroom boards, ceiling panels to the villeroy & boch suite. They were able to provide a generous discount when contacting them on what will be a £10k project when I am finished. So far all parts I have ordered arrived as described and while some pf the VB items are on longer delivery I have a timescale of when they will arive. So far very impressed with the pre sales support, costs and delivery. I hope to use them again as have another 2 bathrooms to do!”

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Posted 7 months ago

“The issue we had was between the supplier (Mermaid) and Rubberduck Bathrooms. I missed a call from the supplier. When I attempted to return the call on several occassions it was never answered. Next I received a confirmation from Rubberduck stating that the delivery was dispatched and confirmed a date. I made arrangements to be available for the delivery on this day. The delivery never turned up. During the day, I emailed Rubberduck to confirm this was being delivered. This was never responded to. When I eventually called Rubberduck, I was told that I never confirmed the delivery. This was a bit confusing as the email confirmation, confirming the dispatch of goods, never asked for anything to be confirmed. When enquiring about this, we asked about the email that had not been responded to it was only at this point that the email was seen. The communication was poor and confusing. The supplier not picking up the phone was poor as was the misleading email from Ruberduck confirming a delivery date with no mention that the delivery needed to be confirmed.”

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Posted 7 months ago

“Excellent service. Toilet seat arrived very quickly and looks great in the bathroom.”

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Posted 7 months ago

“We ordered a Belfast sink, taps and the waste pipes, the sink arrived promptly. We had a missed call to ring the company about the taps. The taps that we ordered weren't going to be available until the end of July. Although this was disappointing it wasn't the end of the world We picked an alternative set that were dearer, but the company did not ask for any more money, they were then promptly delivered. The man who dealt with this for us was very helpful and polite.”

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Posted 7 months ago

“Needed a no frills kitchen tap in hurry. First class service”

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Posted 7 months ago

“Friendly and helpful staff. I ordered over the phone and items turned up on the day, well packaged and no breakages perfect.”

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Posted 7 months ago

“Excellent service. I would certainly use them again.”

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Posted 7 months ago

“Easy, fast service. Good prices & range of products. Very Happy.”

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Posted 7 months ago

“on receving a vortex conceald cistern , the air tubes were missing reported this i didnt notice ,also wall bracket an the weddged an washer 2" flush pipe seal was also missing i phoned again to report this , but i was in the cutomer house and started the work took 1 week to get the air tubes . had to make clips to hold up unit . and flush pipe seal finished the job over a week now , no sign off missing parts”

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Posted 7 months ago

“Very easy website to navigate. Had to call customer services and they were so helpful.”

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Posted 7 months ago

“Can't post a review as the work starts tomorrow”

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Posted 7 months ago

“Good service, friendly staff.”

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Posted 7 months ago

“It is what it said”

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Posted 7 months ago

“Superb Service! Thank you very much for sorting my issue.”

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Posted 7 months ago

“Product exactly as described Delivered quickly”

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Posted 7 months ago

“Lovely cabinet, good price and very quick delivery.”

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Posted 7 months ago

“Good service, would use again”

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Posted 7 months ago

“I am very pleased with your services but have concerns on the tap as I have written below.”

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Posted 7 months ago

Rubberduck Bathrooms Ltd is rated 4.7 based on 12,415 reviews