Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.65

4.7 Rating 12,410 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.7

Based on 12,410 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good advice and efficient”

Helpful Report

Posted 5 months ago

“Good website, good pricing and well packaged but DHL took their time to deliver. Not next day.”

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Posted 5 months ago

“Everything arrived as advertised and my queries post receipt of the goods were dealt with efficiently and courteously. Really happy with the service - thanks”

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Posted 5 months ago

“Good service”

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Posted 5 months ago

“If things are wrong you have to pay for returns I bought a shower tray which was extremely heavy, they don’t have their own return couriers. It cost me £92 for return and they wouldn’t even meet me half way. Don’t seem to care once they have your money.”

Helpful Report

Posted 5 months ago

Good afternoon Mrs Swan, We're sorry you feel the service could be improved. We can see you placed your order shortly after 12pm on the 16th of July - the order was processed and dispatched using a next day service within 2 hours and with an email notifying you of your ETA. After delivery had been made, you contacted us to suggest the tray would not work for your installation and requested to return it. Which we happily accepted. As a small discount retailer we cannot afford to cover the cost of an unwanted return - if we did, we would have to increase the costs displayed for all our valued customers. Which is something we are not prepared to do. We hope the above helps give clarity to our policies regarding returns. Rubberduck Bathrooms Team

Posted 5 months ago

“The whole process of ordering and delivery was very efficient with regular updates. The items (bathroom taps) were dispatched immediately and received the following day.”

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Posted 5 months ago

“Everything came as scheduled- no damage - would use again.”

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Posted 5 months ago

“Great service with an excellent range of products. One item was damaged during delivery, and was speedily replaced. Recommended and will use again!”

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Posted 5 months ago

“Always dependable and delivered on time”

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Posted 5 months ago

“Thank you!”

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Posted 5 months ago

“Most impressed with the whole transaction . Good advice, prompt response to enquiries and goods delivered quickly and efficiently. Thank you”

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Posted 5 months ago

“Ordered easily, arrived the next day and communicated regularly regarding delivery. Good quality product”

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Posted 5 months ago

“Provide excellent service. Used them several times and have no hesitation in using them again.”

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Posted 5 months ago

“Very quick delivery with good communication”

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Posted 5 months ago

“Quick and efficient service and nicely packaged! Love the RAK Resort seat. The Croydex seat is less stylish but probably a good choice if you value the anti-bacterial properties. Jonathan Rice”

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Posted 5 months ago

“Thia is a mixed review. I like that the website has seemingly promoted youtube videos showing what you need to do, there are loads of them. Oredered a pack for 10 sheets of 6mm including the tape & clips but no adhesive. Delivery was not great, they are very heavy and the pack suffered damage on one corner, presumably by dragging on the ground. No protection on the corners apart from the slim cardboard casing.”

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Posted 5 months ago

“All items arrived on time and with no issues, very easy to use website.”

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Posted 5 months ago

“Very quick delivery. Well packaged. Good quality product, just what we wanted and looks great in our shower room. Hopefully worth paying more and guaranteed to last.”

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Posted 5 months ago

“Great price and quick delivery of a good quality tap”

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Posted 5 months ago

“Although I haven’t yet had the bathroom fitted due to delays with the installer, the products look to be of excellent quality and the prices reasonable. However, what really makes this company stand out is the helpfulness of the staff, who are all very enthusiastic, right from the lads on the trade desk, the lady in the warehouse and even the bloke who delivered the gear. I would highly recommend.”

Helpful Report

Posted 5 months ago

Rubberduck Bathrooms Ltd is rated 4.7 based on 12,410 reviews