Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.65

4.7 Rating 12,408 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.7

Based on 12,408 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was not quite sure of buying a cistern off the Internet but I should not have worried Rubberduck were brilliant the order came in the time stated and was well packed I am looking to buy more products from them Thankyou Rubberduck”

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Posted 2 months ago

“product excellant”

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Posted 2 months ago

“Great product but ridiculous postage price!”

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Posted 2 months ago

“Very pleased didn't have to wait long and happy with it”

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Posted 2 months ago

“Very helpful and efficient service”

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Posted 2 months ago

“Needed a bath overflow / filler. Difficult to find right one until went to Rubberduck Bathrooms. Speedy delivery too. Thanks”

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Posted 2 months ago

“Good price, good service and fast delivery. very pleased will use them again”

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Posted 2 months ago

“Mirror arrived promptly and well wrapped. Have yet to have it fitted hence the four stars and not five.”

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Posted 2 months ago

“Great! Thank yoi”

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Posted 2 months ago

“I placed an initial order with Rubberduck Bathrooms and no issues. Placed a second order then followed up with expected delivery timescales. Email response was Wednesday or Thursday. Thursday came and went to dropped another email only to be told Friday or worst case Monday. If only you had been honest about delivery timescales then I would have planned things accordingly.”

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Posted 2 months ago

“Great - just what we needed. Shame the rubber seal wasn't included in the cost and there was notification that it had to brought separately, so this caused more expense to an already expensive item.”

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Posted 2 months ago

“It was all good, arrived on it was really protected good and fitted really well just as it was described thank you”

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Posted 2 months ago

“excellent prices and good comunication”

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Posted 2 months ago

“Arrived very quickly. Great response.”

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Posted 2 months ago

“Excellent service again from Karl a brilliant man that sorted all my needs and nothing was too much bother, I wish I had a ten bathroom house so I could deal with him again, great service highly recommend Rubberduck Bathrooms.”

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Posted 2 months ago

“Awkward website to negotiate. Expensive delivery charges for standard delivery times . Would have expected free delivery after spending over £700 on one order Shame as otherwise good service”

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Posted 2 months ago

Hi Barbara, Thank you for your feedback. We’re glad you found our service to be good overall, but we’re sorry to hear that you found our website challenging to navigate and were unhappy with the delivery charges. Your order was delivered within four working days using a tracked service to ensure it arrived promptly and safely. We’d like to share that we pay £59.99 for delivery from our supplier for larger items like yours, and our delivery charges are set to help cover these costs. We understand, however, that free delivery on higher-value orders would be appreciated, and this is something we’ll take into consideration. We also appreciate your feedback about the website and will use it to make improvements for a smoother shopping experience. If there’s anything else we can assist with, please don’t hesitate to contact us. Rubberduck Bathrooms Team

Posted 1 month ago

“Great item, great price and very quick tracked delivery+++”

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Posted 2 months ago

“Ordered bathpanel, rapid delivery excellent quality, very satisfied”

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Posted 2 months ago

“All I can say is amazing service. We ordered 8pm Sunday and had a call Monday morning to arrange delivery. Delivery was Tuesday. Thanks.”

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Posted 2 months ago

“The Bath panel is really sturdy and I am sure it will last for many years. The website was easy to navigate, ordering simple and delivery was very swift! I only had it fitted this week as I had to wait for someone to do it for me. The box was a little bashed in one corner but saw that there were reinforcement so assumed all was ok until my fitter opened it and it was a little crushed. (Hence only 4 stars) Fortunately mine had to be cut down a little so he cut it from the crushed side and all is perfect. Do take it completely out of its packaging to check for any damage. A brilliant product and company to deal with.”

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Posted 2 months ago

Rubberduck Bathrooms Ltd is rated 4.7 based on 12,408 reviews