Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.65

4.7 Rating 12,591 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.7

Based on 12,591 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 7th March 2025

Ian Higgins

Rubberduck Bathrooms Ltd 5 star review on 6th March 2025

Kinga Osrin

Mr Antonios Antoniades

374

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although the items arrived very promptly, there was a lot of things very wrong with the delivery! First of all no information about the arrival! I have provided my phone number as well as the email address and it would be courteous to let me know the items will be arriving at the school run. I have 3 children in 3 different schools! My youngest stayed at home and called me the driver is there, I was a few minutes away and asked for him to wait, whereas he started to unload into our house without checking it with me while my 11 year old was at home! It made my son and me very upset as it was not his right to enter our property! I do not care for this behaviour despite appreciating the driver is bound by time. I was very close to call the police. This is an absolutely inexcusable behaviour. I will really think about using your company in the future. It is not how you deal with the customers.”

Rubberduck Bathrooms Ltd 1 star review on 19th September 2023

Helpful Report

Posted 1 year ago

Good morning Kamila, We're sorry to hear you feel the service could be improved. We can see you placed your order for a number of wall panels on the morning of the 13th. Shortly after picking up your order, we emailed you in the afternoon with a dispatch confirmation. This email contained your ETA for the delivery which was the very next day the 14th. The panels are delivered direct by the manufacturer Multipanel and we're very sorry to hear that they arrived during your school run. We do ask that an adult needs to be present for the delivery within the dispatch email. When placing your order, we offer a comments and shipping instructions section. Where customers can provide any detail that would be relevant for the delivery. If you had provided the detail in that section, we could have informed the manufacturer and we could have requested that they call you prior to arrival or a later delivery. We hope your bathroom installation goes well and thanks again for the comments. Rubberduck Bathrooms Team

Posted 1 year ago

“Excellent service, easy to use website, speedy and efficient despatch of our order.”

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Posted 1 year ago

“Brilliant service Rang them as I wanted more questions answered about one of their products, The guy I rang was incredibly helpful, so went ahead with purchase”

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Posted 1 year ago

“I recently bought a HaLlite bath panel from Rubberduck. Delighted to say, easy order system, fast delivery. and excellent quality product at an attractive price. Couldn't be better!f”

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Posted 1 year ago

“Rapid delivery and good value for money.”

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Posted 1 year ago

“Quality product, arrived quickly & well packaged.”

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Posted 1 year ago

“Product in perfect condition and not damaged which a lot of the time these days they are,so packaged well and delivered a day earlier then stated.”

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Posted 1 year ago

“All products were excellent”

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Posted 1 year ago

“Great value good item”

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Posted 1 year ago

“Great products and equally good service”

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Posted 1 year ago

“Quick delivery and great communication”

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Posted 1 year ago

“Amazing value and all delivered on time and carefully packaged”

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Posted 1 year ago

“quick supply and great help.”

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Posted 1 year ago

“Good product”

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Posted 1 year ago

“Efficient and helpful, will use them again.”

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Posted 1 year ago

“Always great service and arrange quick delivery for us Ashley always professional and helpful We will always use you for our nuance products”

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Posted 1 year ago

“Service was brilliant unfortunately FedEx let them down with poor delivery rang rubber duck they got on to it straight away parcel arrived day after All be it an early a week late FedEx should employ more reliable drivers”

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Posted 1 year ago

“Very friendly and helpfull team, I contacted them before placing an order as I required this urgently. The price is very competitive and the service is outstanding. My product was delivered next day and am well pleased with my purchase. This is the first time I came across and made a purchase from rubber duck bathrooms, its certainly not the last. Thank you guys, keep up the good work 👍”

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Posted 1 year ago

“Excellent Trader and helpful/knowledgeable telephone staff”

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Posted 1 year ago

“Very helpful, fast delivery, and everything included. Definitely recommend”

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Posted 1 year ago

Rubberduck Bathrooms Ltd is rated 4.7 based on 12,591 reviews