Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.66

4.7 Rating 12,174 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.7

Based on 12,174 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 6th November 2024

Mr Nicholas Barkworth

Jane Bowden

350

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very extensive range of products competitively priced. Delivery very prompt. Will go to in future.”

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Posted 1 year ago

“The service and staff at Rubberduck Bathrooms Ltd could not be better. The products are good quality and value for money. The staff is knowledgeable and polite. A pleasure to deal with and i would not hesitate to use Rubberduck Bathrooms Ltd again. (but where did you get that name;)) Kind regards. Keith Scott”

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Posted 1 year ago

Good Afternoon Keith, Thank you very much for the kind words! This is the kind of feedback that makes us all leave work with a smile on our faces. I'll make sure to show your comments to the staff members who were involved with your order. The name is our best attempt at striking a balance between professionalism and a little humour.. We endeavour to make sure the service offered (along with the name) helps to make us a little more memorable in the minds of our valued customers. Thanks again Keith we hope to see you again! Rubberduck Bathrooms Team

Posted 1 year ago

“Excellent service Even though the boards came damaged via a outside delivery firm Service to replace goods very good and quick”

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Posted 1 year ago

“Excellent service and very good product”

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Posted 1 year ago

“As always excellent customer service and delivery”

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Posted 1 year ago

“Easy to find products on-line, good website. Excellent delivery times. All good.”

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Posted 1 year ago

“Rubberduck did everything I asked and the shower panels were of high quality...I can't fault them.”

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Posted 1 year ago

“Product is of a high quality and straightforward to use. Delivery was excellent with a very helpful driver. Promised delivery was on the day stated and before midday”

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Posted 1 year ago

“This is the second time I order from Rubberduck. The aquatic boards are priced extremely competitively and are of excellent quality (my plumbers concur!) A damaged board on the first order was replaced very easily and quickly. I would definitely order from here again.”

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Posted 1 year ago

“Excellent and prompt service”

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Posted 1 year ago

“Customer services and speed of delivery were very good, staff very friendly and helpful. A very minor problem was sorted out speedily. Very impressed with this company and would use again.”

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Posted 1 year ago

Good Afternoon Stephen, We're very sorry to hear about the damage to your panels. Looking across the details, we can see your order was placed with us late afternoon on the 8th, with dispatch confirmation and an ETA of the 11th provided the very next day. The panels were delivered directly by the manufacturer and we would have replaced them without fuss within a couple of days, if we had been given the opportunity to do so. Any replacements would have likely arrived within the 2-5 day window we quote for delivery on the initial order to avoid any extended delay. We appreciate you've made use of them now but, if ever you needed anything in the future, give us a quick call and we'll see what we can do to improve that service rating. Apologies again Stephen. Rubberduck Bathrooms Team

Posted 1 year ago

“Prompt delivery and excellent customer service. I would definitely use your service again as well as recommend your company to friends and family. Keep up the good work.”

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Posted 1 year ago

“All great ! Quality bath and solid panel, speedy delivery.”

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Posted 2 years ago

“Very efficient - great product delivered next day”

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Posted 2 years ago

“Very easy to order, products were delivered promptly and are great, exactly as described.”

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Posted 2 years ago

“Very helpful when choosing our Products at the showroom. Free delivery All item's been fitted Now. All good.”

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Posted 2 years ago

“Staff were helpful with a telephone enquiry about a website query. I was kept informed of delivery dates by text and goods arrived on time as stated. Delivery driver helpful and pleasant inspite of an early start and long journey on his part. Well done Rubberduck Bathrooms!”

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Posted 2 years ago

“Good value and prompt delivery, just what you want.”

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Posted 2 years ago

“What a fantastic company to deal with. From the range of products available, to customer service, communication and delivery 110%. Can't recommend them highly enough.”

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Posted 2 years ago

“Was not sure exactly what I needed so telephoned to place the order rather than use the shopping trolley. An extremely helpful and knowledgeable guy helped me sort it all out. 4 hours later the courier called to ask when I wanted the delivery. It arrived 3 days later. It was all very efficient. and a good experience”

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Posted 2 years ago

Rubberduck Bathrooms Ltd is rated 4.7 based on 12,174 reviews