Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.65

4.7 Rating 12,410 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.7

Based on 12,410 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All of the goods arrived in good order and as specified. It took slightly longer than expected for them to arrive which, I was told, was due to the manufacturer being out of stock if some items. In the end two deliveries were made.”

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Posted 6 months ago

“Very eficient and prompt sewrvice”

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Posted 6 months ago

“Just spoken to a lovely guy on the phone how helped me with my order as I was unsure if I was buying the correct items. Order placed - great customer service!”

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Posted 6 months ago

“Excellent company that will go the extra mile to help”

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Posted 6 months ago

“Great service exactly what I needed”

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Posted 6 months ago

“Customer service excellent and the items were securely packaged. Good quality products”

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Posted 6 months ago

“Excellent. Quick and efficient delivery and videos showing how to install.”

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Posted 6 months ago

“The person who I spoke to knew what I needed and was very helpful goods arrived the next day so quick.I cannot fault a ythingwith epr7bberduckbathroomsa very capable and knowledgeable company who are ready to help youat anytime.”

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Posted 6 months ago

“Product (multipanel) is brilliant. Price is good. Delivery was not so good. No contact details for either supplier or carrier, so needed Rubberduck to resolve the issue. They went "radio silent" on me, not responding to email or phone calls. Got resolved eventually, but carrier was not impressed.”

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Posted 6 months ago

“Efficient and fast delivery. Thank you.”

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Posted 6 months ago

“Highly recommended and would order again”

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Posted 6 months ago

“Products were good. But delivery was bad, multiple delivery’s. Rang to ask why products weren’t all on the first delivery, didn’t get rung back with a reason or info on when the next delivery was due. Second delivery still didn’t have all products, so I rang up and found out the missing items were damaged. I’m fine with replacements having already been ordered, but I wasn’t kept in the loop”

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Posted 6 months ago

“Good product , quick delivery”

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Posted 6 months ago

“I bought the abacus elements board kits. Great easy to use product at competetive prices. Excellent communication, I had phoned with some technical questions which were answered.”

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Posted 6 months ago

“Unfortunately, part of my order was unavailable for 5-6 wks due to lack of stock, so available items were posted and received. However, it became a nightmare to receive the one remaining item due to rubbish service by courier DHL, and it took a further 3wks to finally get it! Rubberduck staff were friendly and very willing to help as much as they could to expedite the delivery despite the challenging service from the courier. Quality of all items is very good.”

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Posted 6 months ago

“Ordered a bathroom towel radiator. The order went well until a few hours later we received a phone call saying that the item was not in stock for another 3 weeks. In discussion with the Rubberduck representative, we found a different radiator (curved rather than straight) somewhat more expensive but in stock and ready to ship. This was received in good time and was plumbed in on schedule. All good.”

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Posted 6 months ago

“Products arrived on time and although not installed yet, look to be exactly what we needed.”

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Posted 6 months ago

“The product speaks for itself good as always, delivery was good too, thanks”

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Posted 6 months ago

“Perfect replacement for my bath taps”

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Posted 6 months ago

“Ordered online abd it was easy to locate the product. Very professional company. Kept me informed on the status of my order. Item arrived well packaged with no breakages. Highly recommended.”

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Posted 6 months ago

Rubberduck Bathrooms Ltd is rated 4.7 based on 12,410 reviews