Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.65

4.7 Rating 12,414 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.7

Based on 12,414 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 11th January 2025

364

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and reliable service”

Helpful Report

Posted 6 months ago

“Superb Service - absolutely first calss. Following day delivery updated on delivery progess throughout. excellent range of products. Highly recommended buuisness fast and reliabel.”

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Posted 6 months ago

“Good service and fast delivery, thanks, I will probably be ordering another sink soon.”

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Posted 6 months ago

“From ordering to final delivery was a breeze. Rubber duck kept me informed throughout the process and DHL delivered with care and efficiently - Thank you. The packaging of the item and the quality of the item were very good. Can’t fault anything.”

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Posted 6 months ago

“Very efficient delivery service, clear and easy to use website. Quality of product (bath panel) is excellent. Very pleased and will definitely use Rubberduck Bathrooms again for another purchase when needed.”

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Posted 6 months ago

“Ordered chrome quadrant beads, beads despatched promptly, beads arrived promptly. I just thought the delivery charge was a bit steep in my opinion!”

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Posted 6 months ago

“Communication was good but several items were missing from the order. These were rectified.”

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Posted 6 months ago

“As described, and delivered promptly”

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Posted 6 months ago

“Very good service on delivery all arrived on time sales staff very helpful”

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Posted 6 months ago

“Ordered Toilet roll holder and Robe /Towel hook on line. Not noticing I had picked two different colours of brass I had a tel call to query my order... Thankfully all sorted and both arrived quickly , really pleased with both. Customer Service was excellent and I have no doubt we will be using company again”

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Posted 6 months ago

“Initial ordering process was great. Products orderd are of good quality and look fab in my bathroom. However waited a month for delivery, was basically phoning every other day for updates. Overall experience was okay only the delivery side was disappointing.”

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Posted 6 months ago

“product arrived in tact and good condition (we had several problems with other suppliers) good communication, easy process great service will think of you again for next order”

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Posted 6 months ago

“Easy to fit , Works well and happy with shower .. 👍”

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Posted 6 months ago

“Great service and excellent quality product”

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Posted 6 months ago

“Service was very quick and I’m very happy with the product. I’m still on the hunt though for a waste & overflow to match …would like to have had the opportunity to buy at the same time.”

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Posted 6 months ago

“Unfortunately shower tray was damaged and only discovered when unpacked and fitting , customer services no help”

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Posted 6 months ago

“Customer service was amazing, couriers damaged my order 3 times and each time a replacement was dispatched as soon as I contacted them. I will certainly use Rubberduck again.”

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Posted 7 months ago

“I have ordered shower tray, glass, toilet and all the small bits for my full bathroom renovation. The tray arrived within 2 days and looks great, everything from there has been downhill. The wetroom glass shuttered during delivery, which can happen but was I not informed for a whole week? Despite calling daily to get an update.... Now I have to pay builders 500£ to come in for a day next week to install the delayed items. So far delayed by 2 weeks and I still havent got a date for delivery. AVOID as prices are relatively high but the service is terrible.”

Helpful Report

Posted 7 months ago

“Had to call the company for an update on my delivery however, the advice given was accurate and I received the item all in good order. The quality is very good. My builder was very impressed with the product.”

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Posted 7 months ago

“Very good quick service, from ordering through to delivery. Well packaged tub of tanking membrane and, sealing tape.”

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Posted 7 months ago

Rubberduck Bathrooms Ltd is rated 4.7 based on 12,414 reviews