Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.65

4.7 Rating 12,574 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.7

Based on 12,574 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 6th March 2025

Kinga Osrin

Mr Antonios Antoniades

Rubberduck Bathrooms Ltd 5 star review on 15th February 2025

370

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value and quality. Very swift delivery. Perfect”

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Posted 1 year ago

“great service, fast delivery and when we hade a problem it was resolved quickly and without fuss. highly recommend.”

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Posted 1 year ago

“Arrived the next day even at Christmas time.”

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Posted 1 year ago

“Impressed! Great customer service. Just called to query my order and all was resolved with a call back. They cared! Apart from that all of the items were as described. Will definitely be a returning customer and recommend. Thank you!”

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Posted 1 year ago

“This is the second time I've bought from Rubberduck bathrooms. Both times the products were great quality, the service was prompt, they kept me informed, and they were quick to send me more boards when I needed them.”

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Posted 1 year ago

“Good service generally, corners mashed but that was most probably the courier monkeys.”

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Posted 1 year ago

“Very helpful as always. Great service with next day delivery👍”

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Posted 1 year ago

“The trim arrived very quickly and was easily put in place forming an effective seal around shower tray. Would definitely recommend.”

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Posted 1 year ago

“excellent. good information from the shop staff over the phone. adjusted the delivery date to suit my timetable and delivered exactly when they said it would be.”

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Posted 1 year ago

“Surprised by speed of delivery - excellent !!”

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Posted 1 year ago

“I first spoke to a very helpful male regarding my requirements, he helped me with measurements and reasured me the shower screen would meet my requirements. I advised I was pushed for time regarding delivery and was reasured the item would leave there stock room within 24 hours. The item was delivered within two days, well protected. I would not hesitate to use rubberduck bathrooms again.”

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Posted 1 year ago

“Great communication and quality of the toilet seat.”

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Posted 1 year ago

“Excellent service, delivery on time, well protected item, exactly what I wanted! Well done”

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Posted 1 year ago

“Very helpful, knowledgeable and efficient service. Would highly recommend.”

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Posted 1 year ago

“Amazing company, seamless ordering on a secure payment system. Regular updates and a perfect delivery service. Thank you”

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Posted 1 year ago

“Overall very good. Customer services team were very helpful. Annoyingly delivery was later than originally advised.”

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Posted 1 year ago

“Still not received item - Did not follow delivery instructions at attempted delivery.”

Rubberduck Bathrooms Ltd 1 star review on 24th December 2023

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Posted 1 year ago

Good afternoon Mark, We hope you had a good Christmas and New Year! We think you may have missed your dispatch email that was sent over a day or so after ordering on the 13th of December around 9:49am. In that email we detailed the date and estimated time we would expect you to receive your order, as requested. See attached image. Given the time of year and how busy the courier networks are, any missed deliveries close to Christmas cut off are returned to the courier depot or manufacturer. We then look to confirm a more suitable date before resending. We're sorry you feel this service could be improved. Rubberduck Bathrooms Team

Posted 1 year ago

“I nearly gave you a 5, as you were helpful, prompt (both in replying and delivering), and even gave me a free delivery on a part I had forgotten to specify in my main order. The reason you were just short of 5 was because the online description of your glass shower panel did not confirm that it included the metal edge channel. It was a fair guess that it would be included, but I had to email you twice to confirm. I'd certainly come to you again.”

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Posted 1 year ago

“Great quality products, and really good price, delivery very quick and good communication .”

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Posted 1 year ago

“Everything went very well, from the easy online ordering to the really fast delivery. Customer services responded quickly to an email, and I was impressed with the whole process.”

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Posted 1 year ago

Rubberduck Bathrooms Ltd is rated 4.7 based on 12,574 reviews