Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.65

4.7 Rating 12,406 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.7

Based on 12,406 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a new shower 🚿 kit can’t say what it’s like yet as plumber only done first fix but it all came on time and well packaged and looks very good quality Many thanks Nev”

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Posted 2 weeks ago

“Great products and service. Many thanks”

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Posted 2 weeks ago

“Ordered a shower tray at a competitive price and it arrived two days later - very fast! Thanks Would be 5 stars except I did not receive a delivery date nor an email reply to my query about when it would be delivered so it was lucky I was at home when it was delivered.”

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Posted 2 weeks ago

“Great quality item, good value, arrived quickly, delivered by helpful driver,.”

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Posted 2 weeks ago

“Great quality products. Professional company with very helpful customer service.”

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Posted 2 weeks ago

“I was delighted with the quality of parts they supply the service was first class to me they sell first class products which is what you need to make sure your bathroom is waterproof hence love the name RUBBERDUCKS. I live in the Highlands of Scotland and was worried that my backing boards might come in a broken state but no they were whole and they ran out of stock the liquid sealer so sent them an email replied back will get the manufacturer to send it direct to you rather than have me wait for them to restock it now to me that is service above and beyond first class.”

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Posted 2 weeks ago

“Rubber duck were very helpful and had the full range of items I was looking for. A few of the Abacus Elements boards that I ordered had dents in the corners but I believe that was down to Abacus rather than Rubber duck”

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Posted 2 weeks ago

“Product arrived on time & was as expected”

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Posted 2 weeks ago

“Good range, reasonable pricing, excellent delivery.”

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Posted 2 weeks ago

“Excellent staff very helpful and knowledgeable. Very good prices and good quality items. Highly recommended.”

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Posted 2 weeks ago

“The panel is lovely and Rubberduck were great at helping with the tricky delivery. Delivery company shocking but Rubberduck did their best”

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Posted 2 weeks ago

“The delivery of the nuance shower boards was sent to an incorrect address, luckily the owner of the house called me to let me know or I would have never known that they had been delivered incorrectly. These where very expensive and took a smal amount of damage to the side that was cut so wasn't an issue for myself but could have been for someone else. This was fixed fairly quickly however the delivery driver was slightly annoyed at me because he had to come back just to move the board a few roads over, I think he expected me to do this. The main delivery of the shower parts was excellent however when paying £45 for delivery you would expect better.”

Helpful Report

Posted 2 weeks ago

Good Morning Alesdair, We're very sorry to hear about the issue with your boards. We can see you contacted us on the day of delivery to say the manufacturer had delivered the boards to the wrong address. We reached out to the manufacturer immediately, who had the driver return and redeliver to the correct address all within a few hours. We can only apologise for the attitude of the driver supplied. The main delivery of the shower parts was dispatched from our warehouse team and it's great to see those parts arrived in good time and without issue. We'd love to be able to offer free delivery, as we have in the past - the reality is the services used in the UK have increased in price to such an extent in recent years, we can no longer do so. Sorry again for the issue with the delivery Alesdair, if ever you need anything else moving forward give us a call and we'll do our best to make it up to you. Rubberduck Bathrooms Team

Posted 2 weeks ago

“Beautiful products and arrived on time. Will definitely recommend them”

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Posted 2 weeks ago

“Prompt delivery product exactly as described. All for a good price. I would certainly use them again”

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Posted 2 weeks ago

“Very quick delivery.”

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Posted 2 weeks ago

“friendly and efficient responce with your helpful team.”

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Posted 2 weeks ago

“Excellent customer service. Recently dealt with warranty issue. Part replaced immediately.”

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Posted 2 weeks ago

“Good website - it was easy to search, and find, what I was looking for. There is a wide and varied stock, so I was able to consider alternatives and compare prices. Ordering was straightforward. Delivery was very prompt, and the delivery driver was extremely helpful.”

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Posted 2 weeks ago

“Excellent - item ordered arrived very quickly. Would not hesitate to use again.”

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Posted 2 weeks ago

“Excellent would definitely buy again from this company”

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Posted 2 weeks ago

Rubberduck Bathrooms Ltd is rated 4.7 based on 12,406 reviews