Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.66

4.7 Rating 12,525 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.7

Based on 12,525 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

Write Your review

Tell us how Rubberduck Bathrooms Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rubberduck Bathrooms Ltd 5 star review on 15th February 2025

367

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“all worked good”

Helpful Report

Posted 1 week ago

“Good price,good shower and early delivery”

Helpful Report

Posted 1 week ago

“The quickest yet only had to wait 3days which for online ordering is extremely good . Have used four times and the other orders were ok but this time was very good . Will use again good price and quick delivery”

Helpful Report

Posted 1 week ago

“Please speak to the your manager and he will explain why I have not received any of my orders not a happy customer and if you had looked on my order status it will show you that I have not received it ???and if you hadn’t asked for a review I would not of sent one”

Helpful Report

Posted 1 week ago

Hi Sue, Thanks for taking the time to leave feedback. The review invitations go out automatically to all customers who've had a dispatch confirmation. Given items typically arrive within a day of dispatch, we look to ask customers about the service received. We can see your order was dispatched on the 4th however, it looks like the carrier had some difficulty completing the drop and replacements needed to be dispatched on the 6th. On speaking with the customer service team this afternoon, we understand that second delivery is still outstanding and rather than wait, we have dispatched another set of trims from our stock to avoid any further delays. We appreciate the frustration with delays and hope that customers can see we've done all we can from this side to ensure a smooth delivery process. Apologies again Sue. Rubberduck Bathrooms Team

Posted 1 week ago

“Very friendly service and delivery was way ahead of schedule”

Helpful Report

Posted 1 week ago

“Rubber duck themselves were good, however the courier for one of the deliveries wasn’t so great. The customer service at rubber duck were great and kept me informed.”

Helpful Report

Posted 1 week ago

“Excellent service at a great price”

Helpful Report

Posted 1 week ago

“Great range of products. Found just what we needed on the website. Ordering was very easy and the delivery was very quick.”

Helpful Report

Posted 1 week ago

“Fantastic service. Delivery was quick, and a minor issue was resolved super-fast and follow-up throughout without any prompting. Very impressed!”

Helpful Report

Posted 2 weeks ago

“Excellent service, delivered quickly”

Helpful Report

Posted 2 weeks ago

“Have used your company a couple of tomes now . Very impressed with service , quality, and price thankyou. I will be using you agsin thankyou.”

Helpful Report

Posted 2 weeks ago

“Price competitive Entire bathroom order was to be triggered with a sole local supplier, last minute find of your company and product needed, altered the course. Cabinet order was raised with Rubberduck, and removed from local provider”

Helpful Report

Posted 2 weeks ago

“Great product choice matched with great customer service. I called for some advice before placing my order, the team were friendly & very knowledgeable. Delivery was a smooth process, on time with a friendly driver.”

Helpful Report

Posted 2 weeks ago

“Arrived very promptly and helped into house with delivery”

Helpful Report

Posted 2 weeks ago

“great customer experience and very helpful staff. Totally my fault, but I managed to order the wrong shower former, but this has been sorted with no issues. Just need to get everything installed now. No doubt I will be back in the future and would definitely recommend.”

Helpful Report

Posted 2 weeks ago

“Very good price, fast and efficient service and kept fully informed - what more could you look for?”

Helpful Report

Posted 2 weeks ago

“I phone for advice before ordering, the adviser was very polite & knowledgeable and honest. He advised against buying the NO MORE LEAKS KIT as the Abacus Elements Kit that I want it to purchase have everything need it to complete the job!!!. Arrived within 2 days… The liquid membrane within the kit was damage in transit, I received a replacement within 2 days. One of the best customer service I’ve ever experienced.”

Helpful Report

Posted 2 weeks ago

“Very good efficient and good product”

Helpful Report

Posted 2 weeks ago

“Delivery driver was - 👍”

Helpful Report

Posted 2 weeks ago

“Love the tap we received, meant to be for a basin but we used it in our kitchen as it matched our door handles perfectly. Super efficient delivery also, Thank you!”

Helpful Report

Posted 2 weeks ago

Rubberduck Bathrooms Ltd is rated 4.7 based on 12,525 reviews