Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.66

4.7 Rating 12,526 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.7

Based on 12,526 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 15th February 2025

367

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great correspondence and item delivered quickly.”

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Posted 5 months ago

“Speedy delivery and exactly what I needed!”

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Posted 5 months ago

“Quick delivery and good quality product. Much cheaper than other retailers.”

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Posted 5 months ago

“Ordered multipanel trims (edge and shower seal kit). They were well priced and delivered within 2-3 days. Can't fault it, would use again.”

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Posted 5 months ago

“very good service, prompt freindly and efficiant. should be elevated to rubberswan!”

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Posted 5 months ago

“Second time of ordering first delivery was excellent. Second order was out of stock but we were not informed emailed to chase and got no reply had to call in the end.”

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Posted 5 months ago

Good morning Chris, Thanks for taking the time to leave feedback. We can see your order was placed late Friday afternoon for an item that carries a 2-5 working day ETA. An email came in to us on the Wednesday around 3pm asking for an ETA. This was responded to the next day, with a read receipt from yourself to say it was picked up. We appreciate it can be frustrating waiting for a response at times, which is why we operate a telephone line for all customers who need an urgent update or any information pre-sale. It's a shame we didn't receive a positive review from the previous excellent service but such is life these days. Rubberduck Bathrooms Team

Posted 5 months ago

“Excellent company. The customer service agent was very knowledgable and explained how to fit the item. Arrived promptly and was good value. Very happy customer”

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Posted 5 months ago

“Good products and delivery.. very happy”

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Posted 5 months ago

“Wanted a very hard to find shower trim , got it !! Only hitch was because the item was 2.4mtrs long and that was all I needed postage was quite high but this was the only supplier so it was what it was .”

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Posted 5 months ago

“The shower screen is exactly as we expected and good value”

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Posted 5 months ago

“Fast and efficient service”

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Posted 5 months ago

“Very fast and polite service. Would highly recommend.”

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Posted 5 months ago

“Very Efficient and friendly”

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Posted 5 months ago

“Brilliant and fantastic service. Answered telephone query and prompt delivery.”

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Posted 5 months ago

“Excellent web site, speedy delivery”

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Posted 5 months ago

“Swift professional service. Great prices. Very helpfull aftersales.”

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Posted 5 months ago

“Good communication, good service,5 star.”

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Posted 5 months ago

“Very professional service and quality products provided. Delivery was almost instant.”

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Posted 5 months ago

“Shower panels damaged the 4 mm thick ones Weigh a ton It seems these are damaged a lot Got my money back ok no problems but then told get rid of them yourself Cost me £60😩”

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Posted 5 months ago

Hi Mark, Thank you for your feedback, and we’re sorry to hear about your experience with the damaged shower panels. While we’re glad we were able to process your refund promptly, we completely understand how frustrating it must have been to deal with the damaged items and the additional disposal cost. We’ll review this issue with our supplier and look into ways we can better support our customers in situations like this moving forward. If there’s anything further we can assist you with, please don’t hesitate to contact us. Your feedback is valuable in helping us improve our service. Rubberduck Bathrooms Team

Posted 2 months ago

“Excellent service. My purchase of a set of bathroom accessories arrived the day after I placed the order via a tracked delivery service. Would definitely use this company again.”

Helpful Report

Posted 5 months ago

Rubberduck Bathrooms Ltd is rated 4.7 based on 12,526 reviews