Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.65

4.7 Rating 12,581 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.7

Based on 12,581 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 7th March 2025

Ian Higgins

Rubberduck Bathrooms Ltd 5 star review on 6th March 2025

Kinga Osrin

Mr Antonios Antoniades

374

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy transaction, good communication. Excellent item”

Helpful Report

Posted 1 year ago

“Unfortunately, the Towel Rail we originally ordered was damaged as was the replacement. I understand they do not travel well particularly when handled by couriers. You were kind enough to offer a full refund.”

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Posted 1 year ago

“The toilet unit we purchased only came with a basic push flush and we wanted the smarter gunmetal one to match the tap, etc. The company we bought the unit from didn't sell the gunmetal one but Rubberduck Bathrooms came up trumps with the single accessory. The unit all looks great now.”

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Posted 1 year ago

“Highly recommend. Fast and efficient delivery. All items securely attached to a pallet. Excellent condition on arrival.”

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Posted 1 year ago

“Efficient response as usual. A trusted supplier with excellent communication.”

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Posted 1 year ago

“Very good experience ordering from Rubberduck. Website easy to follow, the product was delivered really quickly with sensible packing. Would recommend to others to use.”

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Posted 1 year ago

“Good service, good product = happy customer”

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Posted 1 year ago

“Knowledgable and helpful, excellent service.”

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Posted 1 year ago

“My order was processed and delivery was arranged within days. They dealt with my queries promptly and professionally. Had I known before hand I would have dealt with Rubberduck from the onset. Initially I had placed an order with a different supplier who promised delivery within 1-3 weeks. After 6 weeks I had not received my order, despite numerous promises that order was ready for delivery. Then I got surprising news that the Company was unable to supply and would not refund due to financial constraints. I had to claim through bank for refund. This company is still selling online.”

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Posted 1 year ago

“Excellent to deal with and very helpful.”

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Posted 1 year ago

“First time I have used them and don't have any complaints, delivery was very quick and I would use them again.”

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Posted 1 year ago

“Items arrived on time , could be a bit more protection on the younger and groove sides apart from that all was good”

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Posted 1 year ago

“Very efficient and speedy service. Person on the phone was very helpful when I rang because I hadn't received a confirmation email about the order. All had gone through, there was no issue.”

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Posted 1 year ago

“Product was shipped promptly and worked a treat”

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Posted 1 year ago

“Items delayed shipment as was not actually in stock despite what web site said and when shipped missed items in picking so had to chase for missing items”

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Posted 1 year ago

Hi David, We're very sorry you were left unhappy with a recent order. We can see your order was picked up on the morning of the 24th Oct (Tuesday) and was dispatched using a tracked next day service on the 27th (Friday). The items arrived the following Monday, and you contacted us to say an item was missing. We dispatched a replacement without delay using a next day service. All of the above took place within the 2-5 working day window we advertise for the item(s) purchased. We appreciate the inconvenience of the missing item and can only apologise for the issue. Rubberduck Bathrooms Team

Posted 1 year ago

“Item arrived on time. All fitted and working well”

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Posted 1 year ago

“Excellent product at a competitive price”

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Posted 1 year ago

“Great products with helpful video clips to aid installation. Also, very easy to speak to an actual person! Everyone I spoke to were extremely helpful and offered guidance where needed.”

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Posted 1 year ago

“Excellent quality tap with really fast delivery. Very happy with purchase”

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Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

Rubberduck Bathrooms Ltd is rated 4.7 based on 12,581 reviews