Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.65

4.7 Rating 12,589 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.7

Based on 12,589 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

Write Your review

Tell us how Rubberduck Bathrooms Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rubberduck Bathrooms Ltd 5 star review on 7th March 2025

Ian Higgins

Rubberduck Bathrooms Ltd 5 star review on 6th March 2025

Kinga Osrin

Mr Antonios Antoniades

374

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time I have ordered something from these, well impressed with the service and product.”

Helpful Report

Posted 1 year ago

“Amazing service from start to finish! Ordering on the website was easy. I had never seen this website before so I was a little apprehensive! Communication about my order was amazing - from order confirmation to information regarding delivery etc. Item was ordered late one evening (nearly midnight) and arrived one day later - amazing! Delivery was simple, easy and no issues. Quality of item (Nuance bathroom panels) was amazing, as described and perfect condition. Would not hesitate to recommend the website to friends and family ⭐️⭐️”

Helpful Report

Posted 1 year ago

“Really happy with the customer service when I rang to ask about delivery. The delivery was on time. The items were wrapped well but unfortunately, there was a significant amount of scratches on the trims. We managed to work around some by using the best end but I would have returned 2-3 if we had the time to do so.”

Helpful Report

Posted 1 year ago

“Great service ! Good quality !”

Helpful Report

Posted 1 year ago

“I prefer a bath a couple of months before my bathroom was installed. When the fitters opened the bath it was badly damaged, I phoned Rubber duck to explain but they said id had it too long to exchange. I had no option but to order another one from them, this second one came with exactly the same damage one! So I asked again for a refund on the first one but they said no. The 3rd bath came ok but this all delayed the bathroom by 3 weeks.”

Helpful Report

Posted 1 year ago

Good morning Daniel, We're very sorry to hear about the issues faced with your delivery. We pack these items on pallets using heavy cardboard edge protection and plastic wrap to ensure the protection remains in place during transit. Typically we rarely see damages reported on the products we send out. We completely understand the frustration with having to deal with issues such as this and we try our best to inform customers of the practices and policies we need to follow in order to achieve a positive outcome in these rare instances. Again, we're sorry you've not had the normal Rubberduck experience here. Rubberduck Bathrooms Team

Posted 1 year ago

“Easy ordering, fast delivery (2 days) and as of 3 days of installation of the Spey shower, it's working well! Really nice shower and heads that boosts our only 3 bar max pressure.”

Helpful Report

Posted 1 year ago

“Good service and a great product”

Helpful Report

Posted 1 year ago

“The order was straightforward. Once the order was out to be delivered I was notified and the whole experience was rather straightforward with a great service”

Helpful Report

Posted 1 year ago

“I was very pleased with Rubberduck Bathrooms Ltd, as I hold Roman showers highly for their quality, the product arrived very well packaged and a swift response to my order with the Guarantee lable which I have registered my item. thank you for a great service, I will be back”

Helpful Report

Posted 1 year ago

“Products were fab worked really well it could of done with a bit of an instruction manual, but over all very good would use you again”

Helpful Report

Posted 1 year ago

“Excellent service. This was my first order with this compant. I would have no hesitation in using them again.”

Helpful Report

Posted 1 year ago

“Delivery came quickly,”

Helpful Report

Posted 1 year ago

“Swift delivery and good communication throughout. Would but again from Rubberduck”

Helpful Report

Posted 1 year ago

“Efficient purchase & service.”

Helpful Report

Posted 1 year ago

“Quality products, great service”

Helpful Report

Posted 1 year ago

“I am very happy with the service and the product and will probably be back when we star a new peojest”

Helpful Report

Posted 1 year ago

“Great service ………………………….. quick delivery, packaged well”

Helpful Report

Posted 1 year ago

“A very good product accurately described and delivered promptly. It has done the job, as not easy to find a replacement toilet seat.”

Helpful Report

Posted 1 year ago

“I cannot recommend Rubberduck Bathrooms enough. Their customer service, and in particular Gary, are excellent and go beyond to help their customers achieve exactly what they want at a price that is competitve. No problems with the order and no damage in transit/delivery.”

Helpful Report

Posted 1 year ago

“Excellent service by Gary. Needed short run around time and Gary ensured all items were delivered on time. Thanks!”

Helpful Report

Posted 1 year ago

Rubberduck Bathrooms Ltd is rated 4.7 based on 12,589 reviews