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Rubberduck Bathrooms Ltd Reviews

4.7 Rating 12,582 Reviews
92 %
of reviewers recommend Rubberduck Bathrooms Ltd
4.7
Based on 12,582 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Rubberduck Bathrooms Ltd Reviews

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

Write Your review

What I needed at a good price as normal for Rubber Duck
Helpful Report
Posted 1 year ago
Excellent service and competitive prices
Helpful Report
Posted 1 year ago
Excellent ordering service but delivering ten panels on the driveway with just two 75 year olds in the house was not appreciated.
Helpful Report
Posted 1 year ago
Ordered Panel Adhesive, Mastic and Bottom Trim for wall panels. 2 part base profile had a slight crease in it but that could have happened in transit and will not be a problem. Delivery was £25 which seems excessive but could not get it anywhere else. Came to use the panel adhesive and it had turned to putty as it was out of date. Contacted RubberDuck who apologised and offered replacement or refund. As I was in the middle of the job, I took the refund option.
Helpful Report
Posted 1 year ago
Good afternoon Wendy, We'd very much like to apologise for the service received. We would never expect any customer to have to make use of a damaged item and would have happily sent across replacements using a next day service if the situation allowed. We try as best we can to protect the profiles by paying extra for guttering tubes to transport them inside. While this increases the packaging and transport cost to us, we've found this is the only way we can ensure the items arrive with minimal risk of damage. Sorry again Wendy, we hope the issue never came as too much of an inconvenience. Rubberduck Bathrooms Team
Posted 1 year ago
The order was dealt with quickly, the item dispatched and I was kept updated all the way, including delivery time which I could have set my watch by. Also many thanks for stocking Abacus towel rails - it's saved me rearranging the plumbing as the new rail slots right in.
Helpful Report
Posted 1 year ago
I experienced super fast shipping and excellent customer service from Karl. We had an issue with one of the taps and he sent out a replacement which allowed us to fit it in time for our deadline. We'd definitely use Rubber Duck Bathrooms again and the products are beautiful!
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Posted 1 year ago
Very good products for my bathroom renovation, good telephone advice, great service and delivery and a fast response and refund for a consumable item leaked in transit. I highly recommend Rubberduck!
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Posted 1 year ago
Excellent service and perfect for my job.
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Posted 1 year ago
Very helpful on the phone Quick delivery Perfect
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Posted 1 year ago
Arrived in good time
Helpful Report
Posted 1 year ago
Great service with a great product
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Posted 1 year ago
Really good bath panel and only place I could find one for a decent price that didn't take a week or more to deliver. Really good servuce fast delivery great product.
Helpful Report
Posted 1 year ago
Ordered Halite bath panel for next day delivery. Arrived as promised and well packaged. Quality very good. Much more solid than Acrylic ones. Our old acrylic had yellowed in the sun . It will be interesting to see how Halite performs.
Helpful Report
Posted 1 year ago
Great price very quick delivery and excellent quality products. Will be using rubber duck again for our next phase
Helpful Report
Posted 1 year ago
Yes ordered chrome item for bathroom glass panel great fast service would recommend
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Posted 1 year ago
When I missed an item off my order I gave them a ring and within 5 mins it was all sorted. Delivery was exceptionally quick and all items in perfect order. The help I received over the phone was excellent and the website is easy to navigate.
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Posted 1 year ago
Very helpful and knowledgeable sales staff. Purchased shower tray. Prompt, pre-arranged, on time delivery, courteous driver. Am now ready to order shower enclosure using Rubberduck.
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Posted 1 year ago
Good service from both, Service plus delivery Thank you
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Posted 1 year ago
Great price and speedy delivery 👍
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Posted 1 year ago
Bought a new mixer tap which arrived quickly and was well packaged. Great quality and a very good price. Definitely worth a look on Rubberduck if you need anything for your bathroom.
Helpful Report
Posted 1 year ago
Rubberduck Bathrooms Ltd is rated 4.7 based on 12,582 reviews