Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.65

4.7 Rating 12,597 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.7

Based on 12,597 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 7th March 2025

Ian Higgins

Rubberduck Bathrooms Ltd 5 star review on 6th March 2025

Kinga Osrin

Mr Antonios Antoniades

374

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve bought two separate products from the company. In both instances the service was excellent with goods delivered to DHL very quickly. The price of the goods was significantly cheaper than in other retailers. I’d recommend the company for the above reasons.”

Helpful Report

Posted 1 year ago

“The cheapest price on the internet, fast delivery, the Blanco tap was intact and inside a previously unopened box. What more can you ask for!”

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Posted 1 year ago

“the staff are always very helpful, Gary Murphy was especially helpful in finding me an alternative shower tray”

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Posted 1 year ago

“Excellent all round service”

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Posted 1 year ago

“We ordered external valve shower and tail did not come with initial delivery. I emailed and it arrived the next day. Great delivery times, bathroom due to refurbished in 4 weeks. Some companies promise but don’t deliver. Fabulous customer service as my email was responded to within hours.”

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Posted 1 year ago

“Easy to navigate website full of good quality and appropriate products more suited to me as a contractor rather than a consumer.”

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Posted 1 year ago

“Fast delivery & the shower set & tap look stunning. I researched these products across a tonne of retailers & Rubber Duck was the best. They will definitely be my go-to bathroom supplier.”

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Posted 1 year ago

“Excellent service and speedy delivery. Would definitely use this company in the future”

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Posted 1 year ago

“I found everyone at Rubberduck Bathrooms to be very helpful each time I've contacted them, would certainly recommend.”

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Posted 1 year ago

“Great service with competitive price”

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Posted 1 year ago

“Shower boards, Top end product, on face of it not cheap, but v. Tiles with labour ,adhesive etc , properly same & imo, a nicer end product”

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Posted 1 year ago

“Received the kitchen sink very quickly. Fortunately it was well packaged as by the we received it it seems to have received a bit of a beating as some of the styrofoam padding was broken. Had a quick check of the sink and it seems fine. Would be happy to deal with Rubberduck again.”

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Posted 1 year ago

“Great delivery times, good product, good price and very helpful staff. Wrong order sent but quickly rectified”

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Posted 1 year ago

“Very good service had everything I needed at a great price. Speedy delivery as well. Will be shopping he again soon.”

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Posted 1 year ago

“Good quality goods and as described. Fast delivery”

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Posted 1 year ago

“Great item, just what I was looking for.”

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Posted 1 year ago

“No delivery updates..”

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Posted 1 year ago

“The package haven’t arrived, impossible to get any details about the delivery”

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Posted 1 year ago

Good afternoon Aiste, We're very sorry to hear about the delay in receiving your items. We can see several update requests have been made since the items were dispatched by the manufacturer on Monday last week, with the latest request being made just this afternoon. It's understood the courier used is dealing with a large increase in demand across their network. This is largely due to the closure of Tufnells and their active routes being redistributed with said courier. This increase in demand has caused delays in delivery and response times for info requests too, which we can only apologise for. We appreciate the above detail does very little to remedy the fact the item is yet to arrive and again we can only apologise for the delay. We'll continue to chase for any detail relating to your delivery and will update you as any new info comes in to us. If you need to speak to us in the meantime, you can always call and speak to one of the team. Rubberduck Bathrooms Team

Posted 1 year ago

“Fabulous bathroom panels. Easy to order and delivered with no hiccups. Highly recommend.”

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Posted 1 year ago

“Still no delivery 7days waiting , not answering emails”

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Posted 1 year ago

Good afternoon Barrie, Apologies for the delay in receiving your full order. We can see the item we held in stock in the warehouse was dispatched on the 18th and has already arrived. The outstanding items on your order were dispatched direct by the manufacturer on Monday last week. Looking in to the details again today, we can see our team had chased the manufacturer for an ETA on Friday, after receiving your email. We can't see much in the way of an update from the supplier however, which is obviously frustrating. The team has reached out with an update VIA email this afternoon, if you want to check the email address used when placing your order. Apologies again for the delay Barrie, if you need to speak to anyone before we come back to you just give us a quick call and we'd be more than happy to help. Rubberduck Bathrooms Team

Posted 1 year ago

Rubberduck Bathrooms Ltd is rated 4.7 based on 12,597 reviews