Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.65

4.7 Rating 12,582 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.7

Based on 12,582 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 7th March 2025

Ian Higgins

Rubberduck Bathrooms Ltd 5 star review on 6th March 2025

Kinga Osrin

Mr Antonios Antoniades

374

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from Rubber duck, gave me concise advise on fitting wall panels around a new bath and suggested the best product to complete the job which arrived the next day. Would definately use again without hesitation.”

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Posted 1 year ago

“Great quick service and products ordered are great quality .”

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Posted 1 year ago

“Item arrived damaged, I've emailed twice to report the damage with supporting photos but have had no response.”

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Posted 1 year ago

Good morning Sarah, We're sorry to hear about the damage to your tap. We can see an email from yourself come in on Sunday afternoon relating to an order placed on the 11th of November and another email this morning before the office opened. Apologies for the delay in response, we do aim to reply as fast as possible. Given the time of year and how busy it is over Black Friday we are running a touch behind with some email responses. We do have the phone lines open if you needed to speak to anyone urgently however. A member of the customer service team will be in touch today. Rubberduck Bathrooms Team

Posted 1 year ago

“Spot on 👍”

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Posted 1 year ago

“Excellent response to my special requirement and first-class delivery.”

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Posted 1 year ago

“Always fast and reliable.”

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Posted 1 year ago

“Product arrived quickly and was easy to install”

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Posted 1 year ago

“Excellent product and superb order fulfilment. Ordered late afternoon and delivered the next morning - can't do better than that!”

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Posted 1 year ago

“First class service very pleased with the panel Thank you very much Paul”

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Posted 1 year ago

“The service was very good and deliveries from suppliers turned up on time. However the wall panels that arrived were badly bent ! and if it had not been for the time it would have taken to get replacements we would have refused them. We ended up having to cut some of the panels in half and fitting extra joints in order to get the job done! Not ideal, and cost us a lot more in the long run. We feel this is a supplier issue more than Rubber duck as the service from their staff was exemplary.”

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Posted 1 year ago

Good morning Alan, We're sorry to hear about the bow in your panels. Looking back at the order, we can't see any communication on the matter. Had we been made aware we could have made an assessment and if necessary free of charge replacements would have been dispatched without delay. The panels purchased are 3/4mm thick and are made from a solid core composite plastic however. As we mention on the website, these panels do need to have some flexibility or they would be too brittle and cracks/breakages would occur more often. Also, we advise on how to install any panel that exhibits a slight bow and how you can remove a bow that could hinder installation on the page too. If ever you need any assistance moving forward please be sure to give us a call and we'd be more than happy to help if we can. Rubberduck Bathrooms Team

Posted 1 year ago

“Excellent prices and service. Highly reccommend”

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Posted 1 year ago

“great product delivered on time. good service”

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Posted 1 year ago

“I use Rubber Duck Bathrooms ltd regularly to supply products for my bathroom fits. There super reliable, orders are always sent out promptly and on the only 1 scenario that there was difficulties in getting the products I received a phone call with details immediately after ordering online. Great honest company with good products”

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Posted 1 year ago

“Very good service and prompt delivery. Very helpful when I called to get an eta on my delivery.”

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Posted 1 year ago

“Great service, price and speedy delivery, thank you!”

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Posted 1 year ago

“Really impressed , item arrived next day , well packaged . Thank you !”

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Posted 1 year ago

“All items arrived well packaged and in good time. Great prices, best that I could find online.”

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Posted 1 year ago

“Happy with range of products sold, but huge delays in part of my order and I had to keep chasing it. Finally arrived and I am still missing part. Called customer services and still waiting update.”

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Posted 1 year ago

“Excellent price. Great customer service.”

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Posted 1 year ago

“Great, had a problem with the delivery company damaging product which was quickly replaced.”

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Posted 1 year ago

Rubberduck Bathrooms Ltd is rated 4.7 based on 12,582 reviews