Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.65

4.7 Rating 12,067 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.7

Based on 12,067 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 9th October 2024

Anonymous

Rubberduck Bathrooms Ltd 5 star review on 1st October 2024

Craig Galloway

Mr Nicholas Barkworth

347

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, very helpful”

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Posted 5 months ago

“Second to none service 5stars”

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Posted 5 months ago

“Excellent service, small issue rectified quickly.”

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Posted 5 months ago

“They were really helpful with the order when I couldn't sort out what I wanted. When our builder let us down they kept the order for several months. Can't praise them highly enough. Have now had two bathrooms from them and would not go anywhere else.”

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Posted 5 months ago

“Nice staff and fast delivery. Recommend. Thank you!”

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Posted 5 months ago

“I was initially very happy with the service but since returning an item and sending numerous emails I have received no response or refund.”

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Posted 5 months ago

Good morning Jodie, We're very sorry for not coming back to you sooner. We can see your item has been returned and checked in the warehouse with your refund passed up to the accounts team. It's no excuse but we're a little short staffed at the minute and it's taking a little longer than we'd like to come back to people VIA email. If you need to speak with anyone, we do have the phone lines open as normal however. You should see the refund in the account that placed the order by close of play today. Sorry again for the delay on coming back to you. Rubberduck Bathrooms Team

Posted 5 months ago

“We ordered a shower tray on a Tuesday afternoon and were delighted that this was delivered within 48 hours of the order. We did have a slight problem with the delivery of the adhesive within the same order but after speaking with your very polite and friendly colleague, Ashley, this was then delivered the next day. Well done to you all and many thanks once again.”

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Posted 5 months ago

“Good prices. Good availability. Only reservation is their faulty goods policy. 24 hours to unpack and check goods that you may not be using for weeks is a bit draconian.”

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Posted 5 months ago

“Ordered a tap and it was delivered a couple of days later. Pleased with the quality of merchandise.”

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Posted 5 months ago

“Very pleased with my purchase and the quick delivery, I was kept informed on timings which is always useful!”

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Posted 5 months ago

“prompt delivery of bathroom shower panel trims ordered online, although postage at £25 seemed high just for these items.”

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Posted 5 months ago

“Excellent product delivered on time , very happy with my purchase”

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Posted 5 months ago

“Thus was my first interaction with Rubberneck Bathrooms and I was pretty impressed. Even though my order was a bathroomnsink tap the conversation was treated as important. The tap arrived prompt and seems to fit the bill. Its a sink tap that swivels out of the way to create more wash space is a slimline sink, however the tap only swivels 90 degrees whereas the faucet rotates fully. If this was known by the assistant it would have been helpful to behave been told. This is NOT a reason not use the company, so based on the interaction I'd recommend Rubberduck Bathrooms.”

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Posted 5 months ago

“Original item arrived damaged, but was replaced without charge in less than a week. Replacement seat is good quality and at a very reasonable price, would recommend Rubberduck for quality and service.”

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Posted 5 months ago

“Amazing service as always,highly recommended. Just easy bathing ltd”

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Posted 5 months ago

“Came on time”

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Posted 5 months ago

“My purchses were not the first I've ordered from Rubberduck and I returned to them as a trusted company with an excellent range of products. On this occasion I included a bespoke shower former in the order. Due to circumstances outside of Rubberducks control, there was a delay with it however, the customer services staff were extremely helpful both by phone and email when I made a request for updates about tmy order and ensured I received the remainder of the order promptly. Highly recommended.”

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Posted 5 months ago

“Item dispatched promptly, well priced & good comms. Recommended”

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Posted 5 months ago

“Fast delivery. Item as described. Would recommend using this company.”

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Posted 5 months ago

“Goods as described, well packed, delivered quickly. What more can you ask?”

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Posted 5 months ago

Rubberduck Bathrooms Ltd is rated 4.7 based on 12,067 reviews