Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.65

4.7 Rating 12,622 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.7

Based on 12,622 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 7th March 2025

Ian Higgins

Rubberduck Bathrooms Ltd 5 star review on 6th March 2025

Kinga Osrin

Mr Antonios Antoniades

374

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great item, just what I was looking for.”

Helpful Report

Posted 1 year ago

“No delivery updates..”

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Posted 1 year ago

“The package haven’t arrived, impossible to get any details about the delivery”

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Posted 1 year ago

Good afternoon Aiste, We're very sorry to hear about the delay in receiving your items. We can see several update requests have been made since the items were dispatched by the manufacturer on Monday last week, with the latest request being made just this afternoon. It's understood the courier used is dealing with a large increase in demand across their network. This is largely due to the closure of Tufnells and their active routes being redistributed with said courier. This increase in demand has caused delays in delivery and response times for info requests too, which we can only apologise for. We appreciate the above detail does very little to remedy the fact the item is yet to arrive and again we can only apologise for the delay. We'll continue to chase for any detail relating to your delivery and will update you as any new info comes in to us. If you need to speak to us in the meantime, you can always call and speak to one of the team. Rubberduck Bathrooms Team

Posted 1 year ago

“Fabulous bathroom panels. Easy to order and delivered with no hiccups. Highly recommend.”

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Posted 1 year ago

“Still no delivery 7days waiting , not answering emails”

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Posted 1 year ago

Good afternoon Barrie, Apologies for the delay in receiving your full order. We can see the item we held in stock in the warehouse was dispatched on the 18th and has already arrived. The outstanding items on your order were dispatched direct by the manufacturer on Monday last week. Looking in to the details again today, we can see our team had chased the manufacturer for an ETA on Friday, after receiving your email. We can't see much in the way of an update from the supplier however, which is obviously frustrating. The team has reached out with an update VIA email this afternoon, if you want to check the email address used when placing your order. Apologies again for the delay Barrie, if you need to speak to anyone before we come back to you just give us a quick call and we'd be more than happy to help. Rubberduck Bathrooms Team

Posted 1 year ago

“Overall superb shopping experience. Competitive prices Great communication Swift despatch Friendly courier”

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Posted 1 year ago

“Fantastic product. No leaks after installing”

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Posted 1 year ago

“Great Service, thank you!”

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Posted 1 year ago

“Ordered two acrylic shower panels. Extremely easy to order and delivered within a week. Great service.”

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Posted 1 year ago

“Hi I was happy with the product And quick delivery”

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Posted 1 year ago

“I had a very positive experience with Rubberduck Middlesbrough (Connor) and have already recommended to friends. Friendly and very helpful. Very competitive prices. Excellent value and on time.”

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Posted 1 year ago

“Very well packed almost impossible to damaged in transport I can easily recommended. Thanks”

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Posted 1 year ago

“Efficient service. Quality product and good value for money”

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Posted 1 year ago

“Arrived very quickly & kept informed, we have put panel in now & very pleased with the quality, hopefully it will last longer than our mdf panel ,”

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Posted 1 year ago

“Quick delivery, item exactly what I needed and the price was good too.”

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Posted 1 year ago

“Customer service and product quality are both good and am pleased with rubberduck as a company.”

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Posted 1 year ago

“Excellent customer service and next day delivery perfect many thanks”

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Posted 1 year ago

“Excellent telephone customer service :) lovely to talk and place an order with a human < very prompt on time delivery, Highly recommend.”

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Posted 1 year ago

“Easy to order. Got exactly what we needed. Excellent delivery.”

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Posted 1 year ago

“Delivered promptly. Only problem, I still have a 2.0m length of shower tray sealant not collected. It was delivered in error.”

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Posted 1 year ago

Rubberduck Bathrooms Ltd is rated 4.7 based on 12,622 reviews