Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.66

4.7 Rating 12,526 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.7

Based on 12,526 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 15th February 2025

367

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product Abacus) and service again. Thanks”

Helpful Report

Posted 3 months ago

“Great efficiant service - good arrived very quickly - I will choose to buy again from this company”

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Posted 3 months ago

“Fab shower tray .. easy to order and very quick delivery. Would recommend and definitely use again.”

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Posted 3 months ago

“Excellent service as usual 👍 Speaking to someone on the phone is very refreshing and wins out every time!”

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Posted 3 months ago

“I ordered a bath panel and it had a mark on it. They ordered a replacement for me immediately. I have found the level of service very good. Delivery is fast as well. Will definitely purchase from them again”

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Posted 3 months ago

“Great product, exactly does what it says, very quick delivery.”

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Posted 3 months ago

“Excellent service, communication and replaced damaged item without question ... would definitely recommend and use again ...”

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Posted 3 months ago

“Very good service delivered very promptly please with the product”

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Posted 3 months ago

“They checked in with me about sizing prior to sending order which is great. All service was good.”

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Posted 3 months ago

“I have bought from you before and only wish i had discoverd you before your products are top quality your price is excellent and you answer the phone, totally brilliant and will from bow on will always look at your site first before purchasing from anywhere else.”

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Posted 3 months ago

“Finally found a match to my existing but past it's best bath shower screen seal. This fits perfectly resulting in leak free showers, sadly same can't be said for others that made such claims. Delivery was as promised. All round great service.”

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Posted 3 months ago

“Really happy with the marble basin I’ve purchased. Arrived slightly damaged but I believe this may have been caused during delivery. However, the service for exchanging was swift and excellent. Product quality is fantastic. I would highly recommend the product but also purchasing from here. Additionally, I contacted the company via telephone and the service was also great. Thank you 😊”

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Posted 3 months ago

“well pleased with the kitchen tap good quality ,delivery was very good would use again.”

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Posted 3 months ago

“Order process was simple and delivery was prompt. Items were delivered in good condition and when I ht a snag in instalation the well trained staff were able to help me resolve the issue. All in all an excellent customer service.”

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Posted 3 months ago

“Very pleased with tap”

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Posted 3 months ago

“Amazing service overall. Quality product at great price with very good customer service. Highly recommended.”

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Posted 3 months ago

“Ok For what I need to do”

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Posted 3 months ago

“As always a pleasure to deal with and great prices”

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Posted 3 months ago

“Order arrived promptly and in good condition. However communication was non-existant when I requested that the order be changed before dispatch. After 2 emails I have still not heard anything from Rubber Duck Bathrooms.”

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Posted 3 months ago

Good Morning Margaret, Thank you for your feedback. We’re pleased to hear your order arrived promptly and in good condition, but we’re very sorry to learn about the lack of response regarding your request to amend the order before dispatch. We strive to respond to all customer enquiries as quickly as possible, and it’s clear we fell short in this instance. For any time-sensitive queries, we encourage customers to call us directly so we can address your concerns more promptly. If there’s anything further we can assist with, please don’t hesitate to get in touch. We truly value your feedback and are committed to improving our service. Rubberduck Bathrooms Team

Posted 2 months ago

“Rubberduck Bathrooms delivery was swift, however the shower caddy we bought is not fit for purpose. Product do not stand up in the caddy they keep falling over because the wire supprots are too far apart, the front is also too low so products are unsuppoerted and fall. It was very expesnsive and expected more from it.”

Helpful Report

Posted 3 months ago

Hi Steve, Thank you for your feedback. We’re glad to hear you were pleased with our swift delivery service, but we’re sorry to learn the shower caddy didn’t meet your expectations. To help customers make informed decisions, we provide detailed technical drawings on our product pages, which include dimensions like the spacing of the wire supports. We always recommend reviewing these specs to ensure the product suits your needs prior to ordering. That said, we understand how frustrating it must be for the caddy not to perform as expected, especially given its cost. We value your comments and will review this product with the manufacturer to see if improvements can be made. If you’d like to discuss this further or explore alternative options, please don’t hesitate to get in touch. Rubberduck Bathrooms Team

Posted 2 months ago

Rubberduck Bathrooms Ltd is rated 4.7 based on 12,526 reviews