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RTO Materials Reviews

4.7 Rating 224 Reviews
95 %
of reviewers recommend RTO Materials
4.7
Based on 224 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
Read RTO Materials Reviews
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Phone:

1800 836 074

Email:

sales@rtomaterials.com.au

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Anonymous
Anonymous  // 01/01/2019
Love your resources, prompt service and flexibility. Thank you.
Helpful Report
Posted 4 years ago
Hi Edward, Thank you for the lovely review. It's always a pleasure working with you. We look forward to working with you more in the future. The RTO Materials team
Posted 4 years ago
The resources and clear and contextualise. Also, customer service is great.
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Posted 4 years ago
Hi, Thank you for your great review! We are always here and happy to help. We look forward to working with you in the future. The RTO Materials team
Posted 4 years ago
The resources are easy to contextualise to your learner target audience. The Price point is value for money, resources meet the compliance needs.
Helpful Report
Posted 4 years ago
Hi Geoff, Thank you for your great feedback. The RTO Materials team
Posted 4 years ago
Have been dealing with RTO materials for several years now and find materials first class - very user friendly and VERY comprehensive. Their customer service is equal to none - very efficient, friendly and always prepared to go the extra mile. Thank you, and looking forward to many more years of working together.
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Posted 4 years ago
Hi Dale, Thank you for your lovely review. It's always a pleasure. We also look forward to many years of working together. The RTO Materials team
Posted 4 years ago
Very happy with the level of service, price and the quality of the materials and mapping.
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Posted 4 years ago
Hi Grant, Thank you for your great review! We appreciate the lovely feedback. The RTO Materials team
Posted 4 years ago
Excellent customer service. Thanks to Emaily with her very efficient responses.
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Posted 4 years ago
Hi So Young, Thank you for leaving a review. We appreciate your lovely comments. We look forward to working with you more in the future. The RTO Materials team
Posted 4 years ago
Very prompt response to every request. Very friendly and family oriented Emily and Sarah but always remain professional in business.
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Posted 4 years ago
Hi Eseta, Thank you for your review. We appreciate your lovely comments. The RTO Materials team
Posted 4 years ago
We’ve just begun working with the materials we purchased from you, and I’m writing to say how fabulous they are! I’m really impressed by how easy they are to use and the comprehensive nature of the materials. Thanks again for your help!
Helpful Report
Posted 4 years ago
Hi Fiona, Thank you so much for the taking the time to leave such lovely feedback. It's been great working with you and we look forward to doing so again in the future. The RTO Materials team
Posted 4 years ago
You may want to try virtual walk-through for your samples
Helpful Report
Posted 4 years ago
Hi Jelly, Thank you for taking the time to leave a review although we are a little confused with what you are asking us. We did provide you with samples to look through as we do with all enquiries and you subsequently decided to purchase the unit. Happy to help you further if you wish to elaborate. The RTO Materials team
Posted 4 years ago
Very happy great service, clean formatting
Helpful Report
Posted 4 years ago
Hi Traci, Thank you for the lovely review. We're always happy to help. The RTO Materials team
Posted 4 years ago
Brilliant service, extremely helpful and on time with delivery. Could not be happier with the quality of the materials.
Helpful Report
Posted 4 years ago
Hi Carole, Thank you for your lovely comments. We appreciate the great review. The RTO Materials team
Posted 4 years ago
We are extremely happy with these resources. So easy to contextualise if needed to meet the needs of different learner cohorts. Great people to work with. Students and Trainers love the resources. Thank you for all the hard work you do to produce such quality and usable resources.
Helpful Report
Posted 4 years ago
Hi Matthew, Thank you so much for your lovely review. We're so glad everyone loves the resources! We look forward to working with you more in the future. The RTO Materials team
Posted 4 years ago
Professional company, excellent customer service. Very prompt delivery of package.
Helpful Report
Posted 4 years ago
Hi Amanda, Thank you for your review. We appreciate your lovely comments. The RTO Materials team
Posted 4 years ago
I have been extremely happy with this product. The customer service provided by Emily is exceptional. I was able to receive instant responses to my enquires and the delivery of the product was very prompt. I particularly like the fact I can adapt the content and do things like changing the images to ones that I felt more relevant. Great flexibility.
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Posted 4 years ago
Hi Christine, Thank you for your great review! It's been a pleasure working with you on this. We look forward to working with you more in the future. The RTO Materials team
Posted 4 years ago
Great customer service and timely follow up on queries and support.
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Posted 4 years ago
Hi Olivia, Thank you for your review. We're here to help! The RTO Materials team
Posted 4 years ago
The materials are easily customisable for our clientele. It made updating old resources easier for us as we do not have to do much researching as we used to do. Most of the documents required by auditors were included in the package. Thank you for producing well-written resources. Kind regards Imelda Davis
Helpful Report
Posted 4 years ago
Hi Imelda, Thank you for your great review! We're glad we could help and we look forward to working with you more in the future. The RTO Materials team
Posted 4 years ago
Emily is an absolute delight! Easy process and very efficient. Our training team are very happy with the resources we have purchased, saving us a lot of time.
Helpful Report
Posted 4 years ago
Hi Elana, Thank you for taking the time to leave a review. We appreciate your lovely comments and are thrilled your team are happy with the resources and the amount of time they have saved! We're here for anything you need in the future. The RTO Materials team
Posted 4 years ago
My "go to" for resources. Well written suite of resources, with avariety of assessment questions. I like the inclusion of the mapping table and I also like the Power point slides. Well done.
Helpful Report
Posted 4 years ago
Hello, Thank you for such a lovely review. We love being your 'go to' and look forward to working with you more in the future. The RTO Materials team
Posted 4 years ago
The learner guide and presentation are good. The other documents are not necessary for my purposes, but I suppose it looks good in an audit situation. The assessment is general and examines nothing other than ones ability to use CTRL + F on their keyboard while searching the learner guide. I had to rewrite the assessment activities.
Helpful Report
Posted 4 years ago
Hi Yoav, Thank you for your feedback. We appreciate you taking the time to leave your comments. We're glad you like the Learner Guide and Presentation in the unit that you licensed. We agree, there are a lot of documents - we try to cover everything. We always say we'd rather our customers have it and not need it then need it and not have it! We'd also agree with your 'general' comment. As our resources are purchased by all sorts of RTOs in a range of industries, we do strive to be general. With a little bit of contextualisation (as with any off-the-shelf resources), our resources are good to go! We even provide a guide to help with the process. Thanks again for the feedback. We look forward to working with you more in the future. The RTO Materials team
Posted 4 years ago
Great materials. Requires minimum work to rebrand and be ready for use. Great service to boot.
Helpful Report
Posted 4 years ago
Hi Warren, Thank you for your great feedback! We appreciate it. The RTO Materials team
Posted 4 years ago
RTO Materials is rated 4.7 based on 224 reviews