RTO Materials Reviews

Name: RTO Materials
Rating: 4.69

4.7 Rating 224 Reviews

95 %

of reviewers recommend RTO Materials

Company Reviews

Metrics

Info

4.7

Based on 224 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

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Phone:

1800 836 074

Email:

sales@rtomaterials.com.au

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a flexible, not for profit training organisation, we needed to duplicate our print resources in a virtual classroom in record time due to the impact of the Corona Virus and RTO Materials' LMS was the solution. The degree of familiarity for trainers and learners from printed format to online platform made the transition smooth. Of course, there were some technical hurdles but the team at RTO Materials responded quickly and efficiently to get us up and running.”

Helpful Report

Posted 4 years ago

Hi Phillip, Thank you for sharing your feedback. We've been happy to help you here and look forward to working with you more. The RTO Materials team

Posted 4 years ago

“We've recently had to innovate and move to a new LMS to support our students through COVID-19 restrictions. RTO Materials have been nothing but excellent in supporting us with our questions and technical queries throughout this time. We were already existing users of the print materials and are now using the eLearning packages. Implementing these have been easy compared with building content from scratch.”

Helpful Report

Posted 4 years ago

Hi Lauren, Thank you for your lovely feedback. We are so glad we could assist you here. It's been a pleasure. The RTO Materials team

Posted 4 years ago

“I am very impressed with the content of the resources I purchased.”

Helpful Report

Posted 4 years ago

Hi Brian, Thank you for your lovely feedback! The RTO Materials team

Posted 4 years ago

“RTO materials has been a great source to our RTO and continues to have affordable pricing for small business organisations like us who must be compliant. Would love to see input from those purchasing resources can have on the new and improved versions.”

Helpful Report

Posted 4 years ago

Hi Yolanda, Thank you so much for taking the time to share your feedback. We appreciate your lovely comments. We are always striving to expand and improve to ensure our customers are getting the best possible resources. To be honest with you, most of the changes we make come directly from our customers' feedback (as well as ASQA's ever-changing feedback). So, if you have feedback you would like to share, please just email emily@rtomaterials.com.au. The RTO Materials team

Posted 4 years ago

“Excellent response time.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for your review. We appreciate you taking the time to do that for us. We look forward to working with you more in the future. The RTO Materials team

Posted 4 years ago

“I below I have hit the milestone of at least a 10-year relationship with RTO Materials and they continue to provide exemplary support by way of responsiveness, professionalism with a great big touch of heart. In today's world (March 2020) we need high tech and high touch services and this is the epitome of RTO Materials. Our organisation is now expanding our use of other services by way of the online platform which aligns with our strategic plan. The quality of their product is fantastic and can't recommend them highly enough.”

Helpful Report

Posted 4 years ago

Hi Joanne, Thank you for leaving your review. We appreciate your lovely comments. We have loved working with you these last ten years. Here's to ten more! The RTO Materials team

Posted 4 years ago

“I found the RTO materials to be comprehensive and value for money. Their customer service to be very good and the delivery service to work quite effectively. Overall one of the best resource companies to deal with, thank you.”

Helpful Report

Posted 4 years ago

Hi, Thank you so much for taking the time to share your feedback. We appreciate your lovely comments. We're always here and happy to help. We look forward to working with you more in the future. The RTO Materials team

Posted 4 years ago

“WOW. Above and beyond customer service with real people that understand business and connect with their customers throughout the whole process. Its not just about their awesome and compliant resources and their LMS which provides us with the opportunity to deliver our training through a blended learning approach, its more than that! its about their connection they made with my business to provide all the necessary support and solutions to our training needs.”

Helpful Report

Posted 4 years ago

Hi Shadi, What a great review! Thank you so much for taking the time to share your feedback. We're always happy to help. We look forward to working with you more in the future. The RTO Materials team

Posted 4 years ago

“Always good to have enquiries answered promptly. Would be good to be able to ring the sales people direct.”

Helpful Report

Posted 4 years ago

Hi, Thank you so much for taking the time to share your review. You can always contact us on 1800 836 074. Sarah and Emily are always happy to help. Don't hesitate to get in touch if you need anything. We're always happy to help and we look forward to working with you more in the future. The RTO Materials team

Posted 4 years ago

“Responses are always quick from the RTO Materials team and our trainers and learners love using their resources.”

Helpful Report

Posted 4 years ago

Hi, Thank you so much for taking the time to share your review. We're always happy to help and we look forward to working with you more in the future. The RTO Materials team

Posted 4 years ago

“Thanks to the team at RTO Materials for your great customer service. You have been helpful, responsive and accommodating, meeting all our requests in a timely and friendly manner.”

Helpful Report

Posted 4 years ago

Hi Kylie, What a great review! Thank you so much for taking the time to share your feedback. We're always happy to help. We look forward to working with you more in the future. The RTO Materials team

Posted 4 years ago

“As a Senior member of a Volunteer Fire Service in NSW I had an unusual request for the team at RTO materials. Not only did I get a response in a very timely manner, my expectations were exceeded and I am still singing the praises of RTO materials to this day!! I would thoroughly recommend RTO materials and the team for any training requirements.”

Helpful Report

Posted 4 years ago

Hi Graeme, Thank you so much for taking the time to share your review. We're glad we could help and work with you on this. The RTO Materials team

Posted 4 years ago

“The service provided by RTO Materials is first rate. They are able to accommodate our requests, provide high quality and current content and assist in providing alternative solutions if products aren't available. The ability to contextualise materials to meet the needs of our students is a bonus. Great organisation to work with, highly recommended.”

Helpful Report

Posted 4 years ago

Hi Tony, Thank you so much for taking the time to share your review. We're always happy to help and we look forward to working with you more in the future. The RTO Materials team

Posted 4 years ago

“RTO Materials are great resources and the service and response is great.”

Helpful Report

Posted 4 years ago

Thank you for your review Tony. We really appreciate that. RTO Materials

Posted 4 years ago

“I can't praise RTO Materials highly enough. The resources are comprehensive and include everything you could possibly need. And all at a great price. They are easy to contextualise to suit my students. Better yet, they keep things updated for free! A friendly, helpful team are only ever a phone call away. Thank you RTO Materials!”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave a review. We really appreciate your kind words and look forward to working with you more. RTO Materials

Posted 4 years ago

“The material for the CHC52015 was very good. Having the performance criteria clearly marked in the relevant sections of the learner guide and the powerpoints was really helpful for both the trainer and the students. Possibly a few more slides in the PowerPoint presentation might be good in some places. I thought that the assessor workbook was excellent. Great marking guide. The assessment matrix was good. It was great to see the course level documents such as the Training and Assessment strategy template included in the pack. The contents and structure of your training materials made my preparation for course delivery and assessment very easy. Well done.”

Helpful Report

Posted 4 years ago

Hi Todd, Thank you so much for taking the time to share your feedback. We appreciate your kind words. The RTO Materials team

Posted 4 years ago

“"What is there not to like about RTOMaterials? Sarah, Emily and the team at RTOMaterials offer quality customer service, compliant and professional resources which are user-friendly, and a 24 hour turn around regarding enquiries. We have been using RTOMaterials resources for many years, and our trainer/assessors have stated that the resources are easy to contextualise and to adapt various units to both classroom delivery and on-the-job/workplace environment. Thank you once again for your continuous support and we look forward to you celebrating another 10 years.”

Helpful Report

Posted 4 years ago

Hi Gail, Thank you so much for sharing your thoughts. We look forward to many more years of working together! The RTO Materials team

Posted 4 years ago

“I love to work with RTO Materials as the product is very easy to contexulise to your needs and student cohort. I guess RTO's should be aware that they have to add their on touches however our students love it. The service Sarah and Emily offer is superb and we have been working with RTO Materials now for a few year.”

Helpful Report

Posted 4 years ago

“The content is quite useful and covers the unit well. I would however seriously suggest you hire a graphic designer to re-design the lesson slides, including the removal of all the painfully dated clip art. Slides are currently boring and plain at best. :-)”

Helpful Report

Posted 4 years ago

Thanks for the feedback and we are pleased you're happy with the content of the unit purchased. Regarding the PowerPoint slides, you are free to redesign any of our documents as you wish, as all of our documents are fully editable. We have deliberately made the slides minimalist to make it easier for RTOs to add their own images and customise them as they wish.

Posted 4 years ago

“I like RTO Materials as there systems are prompt, reliable and professional”

Helpful Report

Posted 4 years ago

RTO Materials is rated 4.7 based on 224 reviews