RTO Materials Reviews

Name: RTO Materials
Rating: 4.70

4.7 Rating 228 Reviews

95 %

of reviewers recommend RTO Materials

Company Reviews

Metrics

Info

4.7

Based on 228 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

1800 836 074

Email:

sales@rtomaterials.com.au

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using RTO Materials from the very start. Over 12 years. I tried the rest and have now stuck with the best! Fully customable - if you use the tools correctly you will not be disappointed. Excellent! Thank you Sarah and Emily”

Helpful Report

Posted 3 years ago

Hi Rob, Thank you for your lovely review! It's always a pleasure working with you. The RTO Materials team

Posted 3 years ago

“This is a second time to dealing with RTO Materials, I have not had been disappointed.”

Helpful Report

Posted 3 years ago

Hi Ruth, Thank you for taking the time to leave another review. They are always great to read and we appreciate your comments. The RTO Materials team

Posted 3 years ago

“Great service and give course developers a base to develop there unit. Very happy with the product.”

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Posted 3 years ago

Hi Christine, Thank you for your great review. The RTO Materials team

Posted 3 years ago

“RTO Materials annual subscription makes life that so much easier for us as an RTO.”

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Posted 3 years ago

Hi Olivia, Thank you for your review. Although our subscriptions are no longer on offer, it's great to hear that you are making the most of your existing one. The RTO Materials team

Posted 3 years ago

“Professional and prompt service by Emily . Excellent quality materials. Happy customer.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your lovely review. The RTO Materials team

Posted 4 years ago

“The team are always very quick at responding to our requests and their products are good quality. Their site is easy to use and the materials easy to access and download. We use RTO materials for the majority of our courses and will continue to do so as their service is great.”

Helpful Report

Posted 4 years ago

Hi, Thank you for taking the time to leave such a great review. The RTO Materials team

Posted 4 years ago

“Very efficient and helpful as always. Given the time since the BSB packages were revised, some units in some qualifications are not available straight away. but, these are been worked on and they are coming up quite well. The material we have seen so far is excellent and allows enough room for contextualisation and customisation to meet student and employer needs.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your great comments! I'm happy to say we're getting there with the new BSB resources. It's a big project but we've made good progress. The RTO Materials team

Posted 4 years ago

“Fast reliable service, great assessments”

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Posted 4 years ago

Hi Belinda, Thank you for your review. The RTO Materials team

Posted 4 years ago

“Starting our RTO was a daunting process.. RTO Materials made the process extremely easy to get the units we required. Great quality resources. Highly recommend!”

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Posted 4 years ago

Hi Adam, Thank you for leaving a review. We enjoyed reading your lovely comments. It's been a pleasure helping you get started. We look forward to working with you more in the future. The RTO Materials team

Posted 4 years ago

“Excellent service and resources”

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Posted 4 years ago

Hi Hanna, Thank you for your review. The RTO Materials team

Posted 4 years ago

“Very quick to respond and answer questions. Always helpful. Materials developed and provided have so far been excellent. They need some contextualisation of course but that's required whenever you purchase resources. Pricing is very competitive. I could go cheaper but then I'd be buying rubbish or plagiarised material. The LMS is simple to use and meets our needs”

Helpful Report

Posted 4 years ago

Hi Mark, Thank you for your lovely review. We appreciate your great feedback! The RTO Materials team

Posted 4 years ago

“Wherever you purchase material from, it always needs to be tailored against your clients need. RTO-Material is providing sound base material on which you can build up, i.e. chop and change, etc. It seems to be a small company, hence the customer service is caring and listens well. A joy to deal with. Remember, it's good foundational material that needs your own touch to it. I can recommend it.”

Helpful Report

Posted 4 years ago

Hi Patrick, Thank you for leaving such detailed feedback. We really appreciate your lovely comments. We love the fact you agree our customer service is caring. Especially as we are actually a large, substantial company with a huge team. We just believe customers should always receive friendly, personalised and knowledgeable support. We look forward to working with you more in the future. The RTO Materials team

Posted 4 years ago

“Great company. Very professional, kind and understanding!”

Helpful Report

Posted 4 years ago

Hi there, Thank you for your great feedback. The RTO Materials team

Posted 4 years ago

“The customer service from RTOMaterials is very good and responses to any questions are received in quick time. The ordering process is very easy and processing of orders is quite prompt. I normally order in the morning and receive the material by the afternoon.”

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Posted 4 years ago

Hi Nick, Thank you for taking the time to leave a review. It's great to read your lovely comments. We look forward to working with you more in the future. The RTO Materials team

Posted 4 years ago

“RTO material resources delivers all essential skills and knowledge to your learners. We have customized all our RTO resources with help of RTO materials.”

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Posted 4 years ago

Hi Amit, Thank you for your lovely review. The RTO Materials team

Posted 4 years ago

“Always prompt with orders and willing to go above and beyond”

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Posted 4 years ago

Hi Christine, Thanks for the great review. The RTO Materials team

Posted 4 years ago

“We used RTO Materials for our TAE Certificate IV submission and flew through. We did contextualise of course but that was not difficult. Extremely responsive and even though we are really a small customer we get treated royally! Highly recommended.”

Helpful Report

Posted 4 years ago

Hi Lindsay, Thank you for leaving such a great review! We appreciate your lovely feedback. The RTO Materials team

Posted 4 years ago

“Sarah, Emily and the team at RTO Materials have always been prompt and attentive to our requirements. We have been using their services for 5 years and over this period their customer service has always been at a very high standard and we would recommend them to anyone who is looking to partner with a company for the development of training resources. Their product provides us with training resources where we can use ‘out of the box’ or contextualise for our own individual needs. The team at RTO Materials was our first port of call when we started to navigate our way through the recent BSB package changes. Sarah & Emily have been very supportive throughout this transition, providing us with a very cost effective solution. Keep up the great work Sarah, Emily and the team at RTO Materials!”

Helpful Report

Posted 4 years ago

Hi Alison, Thank you so much for leaving such a detailed a review! It's great to read your lovely comments. It's always a pleasure working with you. The RTO Materials team

Posted 4 years ago

“These guys have a very wide range of resources available, and provide a comprehensive set of documents for each unit. The material is sufficient to cover the content required, but depending on the unit selected and the level of the qualification, the student learning experience can always benefit from additional current examples of any particular practice, which competent and current trainers will be on top of anyway. Given the pace of change in unit versions it's wise to review the mapping to ensure it's to the most recent version Very good customer service and fair price.”

Helpful Report

Posted 4 years ago

Hi Tony, Thank you for taking the time to leave us a review. We appreciate the feedback here. The RTO Materials team

Posted 4 years ago

“Efficient and deliver what they promises to do.”

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Posted 4 years ago

Hi Janet, Thank you for the review. We appreciate your lovely comments. The RTO Materials team

Posted 4 years ago

RTO Materials is rated 4.7 based on 228 reviews