RTO Materials Reviews

Name: RTO Materials
Rating: 4.70

4.7 Rating 228 Reviews

95 %

of reviewers recommend RTO Materials

Company Reviews

Metrics

Info

4.7

Based on 228 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

1800 836 074

Email:

sales@rtomaterials.com.au

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“RTO Materials were fantastic to deal with. Customer services was spot on and they were very responsive to our requests and needs from an error made by us. They worked with us and rectified it so quickly and provide great support in a quick and timely manor. Emily was a delight to deal with and I would highly recommend using RTO materials for the outstanding customer service!”

Helpful Report

Posted 2 years ago

Hi Sally, Thank you for your great review. We appreciate your lovely comments. The RTO Materials team

Posted 2 years ago

“We are happy with the service, they are very responsive and the materials provided are thorough. The materials make a good basis for adaptation and I feel confident that everything we need is here.”

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Posted 2 years ago

Hi Shona, Thank you for your great review. The RTO Materials team

Posted 2 years ago

“RTO Materials provide prompt service and quality products at very competitive prices. Sarah and Emily are great to deal with.”

Helpful Report

Posted 2 years ago

Hi Geoff, Thank you for your great 5-star review. The RTO Materials team

Posted 2 years ago

“Emily and RTO Materials team have been very professional and responsive. They are very transparent both on the pricing and the time frame of resources being developed. The quality of the materials are great and structured logically. Thank you for supporting us for our project.”

Helpful Report

Posted 2 years ago

Hi Riady, Thank you for your fantastic review. We appreciate your lovely comments. The RTO Materials team

Posted 2 years ago

“Love the turnaround time to get what we need. Everything is current and well formatted. Thanks Ladies!”

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Posted 2 years ago

Hi, Thank you for your review. The RTO Materials team

Posted 2 years ago

“Excellent customer service and a great range. These materials provide excellent starting points to then further contextualise to meet your learner's needs.”

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Posted 2 years ago

Hi Paul, Thank you for your great 5-star review! The RTO Materials team

Posted 2 years ago

“Emily has always been accessible and friendly. Receiving a quick response to my questions and delivery of units. I feel I have a trustworthy customer service in Emily and the team of RTO Materials. Thank you”

Helpful Report

Posted 2 years ago

Hi Julie, Thank you for your lovely 5-star review. The RTO Materials team

Posted 2 years ago

“Emily has been amazing from the start and continues to provide other options that we may have not thought of to support our cohort. RTO Materials was the obvious choice for us when selecting a package due to the readiness of the material and the turn around time to implementation. We look forward to what is next and thank you for all your help.”

Helpful Report

Posted 2 years ago

Hi Joel, Thank you for your great review. The RTO Materials team

Posted 2 years ago

“Nice to have materials we can pretty much use off the shelf. Always quality and easy to deal with.”

Helpful Report

Posted 2 years ago

Hi Warren, Thank you for taking the time to leave such a great review. The RTO Materials team

Posted 2 years ago

“The final factor in my selecting RTO Materials for our resource needs was based on how professional my interactions with Emily and her team had been, I never felt pressure to purchase (some are absolutely relentless in trying to make a sale) and Emily's promptness in answering all of my questions was much appreciated. I have worked in the VET sector for 22 years which includes 10 years of owning an RTO so I know just how competitive the learning resource market is so my experience with RTO Materials has been very refreshing.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your great 5-star review! The RTO Materials team

Posted 3 years ago

“We are an organisation based in Australia and searched for a good set of comprehensive resources and templates that we could contextualize for our industry for TAE40116. Emily at RTO Materials has been so helpful and I can only say how pleased we are with our purchase and it will enable us to add the TAE40116 to our scope. Thank you to Emily and your team.”

Helpful Report

Posted 3 years ago

Hi Julia, Thank you for your lovely review. The RTO Materials team

Posted 3 years ago

“RTO Materials are amazing - Great support, quality materials, Easily contextualised.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your 5 star review. The RTO Materials team

Posted 3 years ago

“RTO Materials are fantastic to work with, they are quick to respond, the process of obtaining the materials is easy and the price is competitive too! The learner guides are very comprehensive and have covered all aspects of the units.”

Helpful Report

Posted 3 years ago

Hi Amy, Thank you for your great 5-star review! We appreciate your lovely comments. The RTO Materials team

Posted 3 years ago

“RTO Materials have been use by Happy Days Training for over 5 years. we have always received good prompt service with the correct purchases 100% percent evey time. Being able to directly purchase from RTO materials cuts that middle man out to keep the prices at a leve a small RTO can afford.”

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Posted 3 years ago

Hi Marg, Thank you for taking the time to leave us a review. We appreciate your lovely comments. The RTO Materials team

Posted 3 years ago

“As a director and trainer of Austrailan Fornesic services, I can only have praise for RTO Materials, this is due to the professionalism, and compliance in the writing of the materials. The resources are student and trainer/assessor friendly something other resource suppliers sometimes struggle with. thank you RTO Materials Dorothy”

Helpful Report

Posted 3 years ago

Hi Dorothy, Thank you for your brilliant 5-star review! We appreciate the lovely comments. The RTO Materials team

Posted 3 years ago

“Great prompt service from an extremely helpful team. Quality resources.”

Helpful Report

Posted 3 years ago

Hi Lindsay, Thank you for your great review. The RTO Materials team

Posted 3 years ago

“We have been purchasing resources from RTO Materials since 2014 and continue till today. During this time we have had many dealings with both Sarah and Emily and have always found their customer service exceptional. We particularly like that the RTO Materials are given to us in Microsoft Word including the Learner Guides and ready to use PowerPoints which we customise to suit our purposes and our student cohorts. Pricing of RTO Materials resources is suitable to us and our needs. Responses to any queries are always quick and Emily and Sarah are always available to assist when needed. Thanks Sarah and Emily :)”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to leave such a detailed review. We appreciate your 5 stars and lovely comments. It's always a pleasure working with you. The RTO Materials team

Posted 3 years ago

“Excellent customer service! Good quality resources with good price!”

Helpful Report

Posted 3 years ago

Hi Rain, Thank you for your great review. The RTO Materials team

Posted 3 years ago

“The team at RTO Materials are always helpful and quick to respond. I have used them many times and will continue to do so. Great job team.”

Helpful Report

Posted 3 years ago

Hi FWM Group, Thank you for your lovely review. We appreciate the great feedback! The RTO Materials team

Posted 3 years ago

“Resources are good - fast and efficient online service”

Helpful Report

Posted 3 years ago

Hi Christine, Thank you for your 5-star review! The RTO Materials team

Posted 3 years ago

RTO Materials is rated 4.7 based on 228 reviews