RSF Bathrooms Reviews

Name: RSF Bathrooms
Address: 9-11 Butts Green Road, Hornchurch
Rating: 4.77

4.8 Rating 266 Reviews

95 %

of reviewers recommend RSF Bathrooms

Company Reviews

Metrics

Info

4.8

Based on 266 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01708 444355

Email:

info@rsfbathrooms.co.uk

Location:

9-11 Butts Green Road
Hornchurch
RM11 2JR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item I bought was competitively priced. On ordering I was kept fully informed by email as to delivery times etc. I would definitely use them again.”

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Posted 6 years ago

“Competitively priced products, out of stock items sourced from the manufacturer and forwarded on very quickly, items that were in stock received next day. Excellent service !!”

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Posted 6 years ago

“Lowest prices on the web! Great service, items delivered promptly. One item was not in stock and would have a delay in delivery, they were quick to call and confirm what I wanted to do about the item. Can't ask for more.”

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Posted 6 years ago

“Excellent service! Good website. Fast delivery, text and email notice of delivery.”

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Posted 6 years ago

“Fantastic service parts received within two days - superb - thank you”

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Posted 6 years ago

“Excellent customer service - thank you Ramona! Had some queries about the Crosswater/Bauhaus bathroom suite and shower I was purchasing - incredibly prompt and professional response when I phoned. Excellent delivery turnaround and very competitive pricing.”

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Posted 6 years ago

“Good prices easy to deal with rapid delivery”

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Posted 6 years ago

“Great service.”

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Posted 6 years ago

“Competitive price, helpful advice by phone and email, and prompt service. RSF arranged for the low pressure parts not in stock in Hangrohe's UK warehouse to be delivered extra quickly from Germany, for a small fee. Everything arrived in just two days. Awesome.”

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Posted 6 years ago

“very good.”

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Posted 6 years ago

“The delivery address given to Parcel Force by RSF was incorrect. This has caused the installation of the shower to be delayed causing addtional costs for the fitting. To date 23rd April. The Shower has still not be delivered. Not happy.”

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Posted 6 years ago

“Very helpful staff and prompt service over Easter period Product supplied is perfect”

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Posted 6 years ago

“Brilliant service from RSF Bathrooms, very competitive on price, helped with a bespoke order and stayed in touch on everything until the order was safely received. 5* service all around.”

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Posted 6 years ago

“Very pleased with the products. I trawled the internet looking for a good price for a number of bathroom products and I found these guys were the best and had the top brands that I wanted. Good delivery. Came in two parts for speed of delivery as part of the order appeared to come directly from the manufacturer.”

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Posted 6 years ago

“On time, product undamaged and end customer happy. What business is all about!”

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Posted 6 years ago

“RSF bathrooms once again have gone above and beyond expectations!!! Moved into my new home and they’ve done exactly what I visioned. Great service!!”

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Posted 6 years ago

“Thanks for quick deliver and great service. Like to thank customer service team for sorting out delivery at exact time to meet with builder.”

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Posted 6 years ago

“I am very impressed with their customer service team. They were extremely helpful and friendly. Excellent delivery service. Would definitely recommend this company.”

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Posted 6 years ago

“Appalling customer service. Rude, unhelpful, unwilling. Same issue as Gary below, there was no good will, item was recieved faulty but becuase it was not opened within 3 days of receiving the goods then it falls outside of their responsability apparently. I am also a week outside of the 30 day money back guarantee. The product was ordered so we could have it on site ready and waiting for when the plumbers arrived. It is disappointing this company will wash their hands of you as soon as 'they have the right' to do so. It may be within their terms, but i clearly have a faulty product and because they dont have to resolve it they wont, despite the product having been safely stored and unopened until today. Will be staying well away from this company in the future”

Helpful Report

Posted 6 years ago

Hello there, Apologies that you feel this way. Unfortunately we state multiple times on our website, along with the delivery documents, that we can only allow a certain amount of time to report damages on delivery. As the handle damage was reported to us 5-6 weeks after delivery was made, we simply cannot cover for this, as it falls outside of our responsibility. If you still require a replacement handle, please do not hesitate to contact us directly and we will ensure it is swiftly sent out, but unfortunately we cannot cover the cost of a replacement handle due to the time that has passed. We take customer service extremely seriously, and always do as much as possible for any one of our customers. I can only apologise for you feeling this way, and can assure you we do everything possible for our customers at any stage of their purchase to ensure a smooth and excellent service is had. If you would like to discuss this further, please feel free to contact us. Best regards, RSF Bathrooms

Posted 6 years ago

“Friendly staff, competitive prices and prompt delivery”

Helpful Report

Posted 6 years ago

RSF Bathrooms is rated 4.8 based on 266 reviews