Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.86

4.9 Rating 5,504 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 5,504 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 6th February 2025

Anonymous // 01/01/2019

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“Excellent service and products”

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Posted 1 month ago

“Prompt delivery and item was as advertised”

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Posted 1 month ago

“I love this shop and have been coming to your store since I was a child I am now 54 I recently made an online purchase which I needed fast delivery for a present and the staff couldn’t have been more helpful What a great place and great friendly helpful team Well done all x”

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Posted 1 month ago

“Great service and quick delivery Many thanks”

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Posted 1 month ago

“Very disappointed with the delivery company that is used by Roy’s of Wroxham I won’t be ordering any further products from this company because of that very reason, the delivery has let the company down”

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Posted 1 month ago

“Lovely white cafetière different from the usual glass ones”

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Posted 1 month ago

“Tried to return a product in store as I was in the area I thought it would be easier than posting. Was hard to persuade the in-store team to accept the return. Online it stated when item is posted all that is needed in package is a slip stating the order number. However when in the store suddenly my card information was required. Seems strange why sending it via post only requires an order number. Any how the situation was resolved in the end however i feel like the process could have gone a lot smoother. Also unusual that you have to email before posting the return.”

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Posted 1 month ago

“I love Roy’s & use it as much as I can. Lovely friendly staff & not a National giant like Tesco etc which I avoid”

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Posted 1 month ago

“Watercolour set arrived as described and in quick time. Thanks”

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Posted 1 month ago

“East to order and collect”

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Posted 1 month ago

“Excellent shopping experience, great price and fast delivery”

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Posted 1 month ago

“Had what I wanted . Easy to order. Good information about delivery. No problems.”

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Posted 1 month ago

“Excellent. Very happy with prompt delivery and quality of product.”

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Posted 1 month ago

“Excellent customer service and good product at a competitive price. Quick delivery and quality service.”

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Posted 1 month ago

“Excellent customer service”

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Posted 1 month ago

“Online purchase of a Radley handbag on 30 Dec. The sale price was considerably lower than other retailers and I am delighted with the handbag, and ordering process. The delivery company DX gave me an initial delivery date of 2 Jan. It didn't arrive on that day but the tracking showed that they were experiencing some delays. Not a problem for me at this busy time of the year. The second delivery date I was given was 6 Jan, and the bag arrived at the time stated.”

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Posted 1 month ago

“Packed well arrived within a few days of ordering.”

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Posted 1 month ago

“Excellent service from Roy’s of Wrexham. Kept up to date with delivery and purchase arrived in perfect condition.”

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Posted 1 month ago

“Excellent”

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Posted 1 month ago

“Cardigan was at a lower cost here than anywhere else I could find and not available on other sites - arrived quickly and am very pleased with purchase.”

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Posted 1 month ago

Roys of Wroxham is rated 4.9 based on 5,504 reviews