Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.86

4.9 Rating 5,504 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 5,504 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 6th February 2025

Anonymous // 01/01/2019

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“Very happy with the product and service we received when purchasing on line. Communication was excellent with a speedy delivery service.”

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Posted 8 months ago

“Excellent prompt delivery, thank you”

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Posted 8 months ago

“I ordered a replacement stainless steel teapot as old one broke after many years use. The new stainless steel teapot is lovely&good quality and pours tea without spills. The teapot was delivered within few days of order&was packaged well. Would recommend Roys to other customers. Thank you.”

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Posted 8 months ago

“Prompt delivery, great price. Good service.”

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Posted 8 months ago

“Quick delivery. Well packaged! Great service!”

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Posted 8 months ago

“First time using Roy's to purchase a lawnmower and great service, great price! Thanks”

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Posted 8 months ago

“Great service with friendly staff.”

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Posted 8 months ago

“Shoes arrived very quickly and perfectly packed but unfortunately did not fit well. The shopping experience could not be faulted”

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Posted 8 months ago

“Excellent company, item arrive on time, exactly what I wanted, fit perfectly, great price I will buy from Roy’s of Wroxham again thank you”

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Posted 8 months ago

“Excellent price and quick delivery. But my only moan, my order was one penny over for free delivery,do I reluctantly had to pay extra. Realise there is a cut off,but one penny over??? That was my only disappointment as I wanted the order,but nothing else.”

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Posted 8 months ago

“Pleased with goods got let down by service”

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Posted 8 months ago

“Really fast delivery, perfect boots, thank you so much!”

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Posted 8 months ago

“Lovely wind chimes I bought 2.Easy to order and excellent service. They arrived the next day in perfect condition. Would highly recommend.”

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Posted 8 months ago

“We are regulars at Roy's in Wroxham and the customer service is normally great. However when we came in to pick up our purchase the lady at the till was quite rude and made us feel like we were an imposition, snapped that we'd have to wait whilst rolling her eyes and huffing. We were happy with the product though.”

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Posted 8 months ago

“Easy to navigate website. Simplified payment options. Excellent value for money. Quick delivery.”

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Posted 8 months ago

“Living in the south east I'd not heard of Roys before but their pricing was significantly cheaper than elsewhere and the delivery process was fast and efficient. Would definitely recommend and will be using again.”

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Posted 8 months ago

“Quick delivery and great item! Thank you!”

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Posted 8 months ago

“Thanks a lot for mens shoes 👞”

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Posted 9 months ago

“Really great service such quick delivery time, the team was really helpful when I had a problem with FEDEX the delivery company, Roy’s helped me get to the problem of finding my parcel even though it wasn’t their job too so a big thank you for that. The item it self can’t fault it easy to assemble and great quality. Thank you again Roy’s we love the Lazy spa Would 100% recommend Roy’s. Mark”

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Posted 9 months ago

“Click and collect is a poor service. Roys should inform customers that their order will not be available until a certain time, just stating next day is too vague. The phone number quoted in email was for the wrong building, not even the main department store.”

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Posted 9 months ago

Roys of Wroxham is rated 4.9 based on 5,504 reviews