Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.86

4.9 Rating 5,504 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 5,504 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 6th February 2025

Anonymous // 01/01/2019

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“I was really pleased with my purchase of a Barbour jumper from Roy’s. The item arrived very quickly with great comms from both Roy’s and DX who delivered it. This is the first time I’ve heard of Roy’s but I will definitely check them out in the future if I am looking for quality items. Their use of DX as a courier sets them apart as in my experience they are one of the most reliable delivery companies. Can recommend.”

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Posted 1 month ago

“Great service, I ordered a blanket and it was beautiful and just as described on the website. Speedy delivery too 😊”

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Posted 1 month ago

“Great website, easy to navigate with large variety of items to choose from. Item I purchased was perfect, a great price and delivered quickly.”

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Posted 1 month ago

“Return of a puffer coat that was too small. Larger size was sold out No fault in the service and returns process”

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Posted 1 month ago

“Excellent service and quick”

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Posted 1 month ago

“Excellent website and easy ordering. Great products”

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Posted 1 month ago

“Good company”

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Posted 2 months ago

“Speedy service and a great product. Thank you.”

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Posted 2 months ago

“Roys packaged my coat very well, and delivery was quick.”

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Posted 2 months ago

“Great service. Order was delivered promptly.”

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Posted 2 months ago

“Just a short note to respond to the handling of a recent issue reference an incorrect item being delivered. Firstly I always do appreciate that companies dealing with shipping goods will have difficulties at some time. My view has always been it is how they handle the issue that is the differentiator. I am very happy to say Roy’s were excellent. Very impressed with a lovely lady named Jo who handled my call and provided a first class experience in handling an issue for a customer. It is always pleasing to come across someone who is customer focussed and understands the issue speedily and clearly. This was a good experience even if I did not get my product. Happy to recommend and shop at Roy’s again.”

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Posted 2 months ago

“Web site easy to use. First class service. Very quick delivery very.”

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Posted 2 months ago

“Excellent service, quick delivery”

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Posted 2 months ago

“Excellent communication and service. Have not opened the box as it is a Christmas present for my grandson.”

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Posted 2 months ago

“Put simply, 1st class all round!”

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Posted 2 months ago

“Very quick delivery. No problems at all .”

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Posted 2 months ago

“Excellent”

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Posted 2 months ago

“Re order #000063260. Lego sonic the hedgehog speed sphere challenge. Happy with the delivery time scale but not happy with the delivery packaging. The item was in a plastic pouch so the cardboard box was crushed on all sides. It is a Christmas present! ☹️”

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Posted 2 months ago

“Disappointing first time experience buying online with you sent out shoes not checked so they weren't a matching pair had the hassel sending back paying for royal mail postage still not received payment for that”

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Posted 2 months ago

“Ordered some lights and they arrived super quick. Really easy service and a reasonable price too.”

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Posted 2 months ago

Roys of Wroxham is rated 4.9 based on 5,504 reviews