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Royal Bathrooms Reviews

4.7 Rating 2,111 Reviews
94 %
of reviewers recommend Royal Bathrooms
4.7
Based on 2,111 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Royal Bathrooms Reviews
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Phone:

+44 (0) 1384 671 200

Email:

info@royalbathrooms.co.uk

Location:

Shafqat Enterprises Ltd61-64 Sapcote Trading CenterPowke LaneCradley HeathB64 5QX, ,
Cradley Heath
B64 5QX

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Good easy to use website to browse products. Good delivery service.
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Posted 4 years ago
prompt delivery, Itwas delivered when they said it be delivered.thanks
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Posted 4 years ago
Fantastic, website was easy, delivery super fast, the delivery man was lovely, product was just as ordered. No problems.
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Posted 4 years ago
Not impressed with the toilet delivered, the rubber seal between the cistern and pan would not seal and continued to leak until changed, only gave a 2* because I liked the asthetics of the design
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Posted 4 years ago
Good bathroom selection, competitive pricing and delivery on time 👍🏻
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Posted 4 years ago
Goods and service excellent, would definitely recommend them
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Posted 4 years ago
Well priced, great communication and fast delivery, I would definitely recommend
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Posted 4 years ago
Brilliant. Great quality shower tray and shower set. (Just didn't realise there wasn't all the wall connectors in the shower fixing set). Will be back for my other bathroom stuff!
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Posted 4 years ago
Excellent, AZ sorted out a problem with my order with speed and efficiently.
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Posted 4 years ago
If I could give no stars I would. DO NOT BUY FROM ROYAL BATHROOMS!! Bought a toilet from there and the design of the pan Is really bad that even toilet paper cannot be flushed through properly. Have had two independent plumbers round, checked this with two different cisterns and still the same issue. There's no issue with the cistern, it's simply the shape of the pan as the design is really poor quality from Royal Bathrooms. Tried to return or exchange, as a customer am NOT happy with this and Royal Bathrooms refuse to give me a refund or exchange and keep arguing with me. Clearly ignoring statutory rights! What happened with the customer is always right. By the way there is no official complaints procedure, when asked for this, they said that our email exchange is simply their 'official' complaints procedure - what amateurs. I am now without a workable toilet and lost money. Have tried to resolve this nicely and they're not having it and are really patronising. DO NOT EVER BUY FROM ROYAL BATHROOMS if you want to lose your money and have products that don't work!
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Posted 4 years ago
Very fast, professional, highly recommended.
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Posted 4 years ago
Good choice of products and quick delivery
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Posted 4 years ago
Purchased an unbranded toilet- given the good price compared with competitors was slightly worried about quality but needn't have as the product (cistern and pan) exceeded expectations. The toilet seat and fittings at the budget end but acceptable.
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Posted 4 years ago
Great products at a good price very well packaged and spot on delivery. Very much recommended. So far toilet and shower purchased but more buys to follow.
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Posted 4 years ago
Good product. Great communication. Phone call received for delivery confirmation. Speedy delivery. Highly recommended.
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Posted 4 years ago
Toilet pan and cistern are fine but toilet seat is very thin plastic and looks cheap compared to toilet, will have to buy a better quality seat which is a little bit disappointing.
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Posted 4 years ago
Fantastic service i made a mistake with my order , i was called up by royal bathrooms to check what i had done wrong and then they correct my mistake. My delivery was on time and 1st class service all round its been a pleasure doing business with them i will be using again. Thanks Az
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Posted 4 years ago
Fantastic customer service all products delivered swiftly and well packaged qaulity is excellent
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Posted 4 years ago
The goods arrived on time and seem good value. I had a slight issue with blemishes to the WC and cistern, however their customer service was very quick to resolve the issue, which was great to see. Would use again ! .
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Posted 4 years ago
I ordered 2x WC pan and 1x had few cracks and was replaced on request. On the back of this i was happy to order Turin bathroom set.
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Posted 4 years ago
Royal Bathrooms is rated 4.7 based on 2,111 reviews