Royal Bathrooms Reviews

Name: Royal Bathrooms
Address: Shafqat Enterprises Ltd61-64 Sapcote Trading CenterPowke LaneCradley HeathB64 5QX, ,, Cradley Heath
Rating: 4.74

4.7 Rating 2,111 Reviews

94 %

of reviewers recommend Royal Bathrooms

4.7

Based on 2,111 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

+44 (0) 1384 671 200

Email:

info@royalbathrooms.co.uk

Location:

Shafqat Enterprises Ltd61-64 Sapcote Trading CenterPowke LaneCradley HeathB64 5QX, ,
Cradley Heath
B64 5QX

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Royal Bathrooms 5 star review on 23rd October 2024

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WC unit, floor cupboard & Tall cupboard- Good price, arrived in good time and well packaged. Currently renovating so not installed as yet.”

Helpful Report

Posted 1 year ago

Hello Thank you for your feedback, We are happy you are impressed with your WC unit and floor standing unit and tallboy, Also the good price and well packaged goods. Adam from Royal Bathrooms

Posted 1 year ago

“Bought a shower tray and riser kit to make life easier. Very disappointed when when the instruction said that if you are going to mount this tray on a riser kit you must use a baseboard excersery kit a extra £70 . If I had known that l would not have bought the riser kit as I would have made my own out of 4x2 timber. Also the kit has no instructions just a QR code.”

Helpful Report

Posted 1 year ago

Hello Thank you for your feedback, Please note that the riser kits come with a document on how to install them, They are provided with the riser kits in the box, Please see below. https://www.mx-group.com/fitting-instructions/#shower-tray-accessories Please note that if you are using just 4x2 timber you still have to use a baseboard as well. Adam from Royal Bathrooms

Posted 1 year ago

“the actual toilet seems great, but the seat is a bit cheap feeling and the seat keeps dropping down”

Helpful Report

Posted 1 year ago

Hello Thank you for leaving a review, We are glad you are happy with your toilet, We will get the customer service team to contact you regarding your toilet seat issue you are facing. Adam from Royal Bathrooms

Posted 1 year ago

“Excellent quick delivery”

Helpful Report

Posted 1 year ago

Hello Thank you for leaving a review, We are happy that your order arrived quickly and we will contact the couriers and update them that you were happy with this. Adam from Royal Bathrooms

Posted 1 year ago

“Great service. All ordered items arrived on time, just as described. Had to do a return, all handled really well.”

Helpful Report

Posted 1 year ago

Hello Thank you for your feedback, We are glad you are happy with the service and also the customer service team assisting you with the return of your order, Also the way the return was handled. Harry from Royal Bathrooms

Posted 1 year ago

“Good product, no damage, and on time.”

Helpful Report

Posted 1 year ago

Hello Thank you for your feedback, We are glad you are impressed with your order the items not arriving damaged and the couriers delivering the goods on time. Harry from Royal Bathrooms

Posted 1 year ago

“Great customer service and communication”

Helpful Report

Posted 1 year ago

Hello Thank you for your feedback, We are glad that you are happy with our service and comuincation provided with your gloss white bath panel from the Turin range. Harry from Royal Bathrooms

Posted 1 year ago

“First time shopping with Royal Bathrooms but will certainly use again delivery excellent delivery guy excellent. Very helpful and polite.”

Helpful Report

Posted 1 year ago

Hello Thank you for your feedback, We are glad you are happy your order, We will contact the couriers and let them know you was happy with the service and they can contact the driver regarding this as well. Harry from Royal Bathrooms

Posted 1 year ago

“Great service, very fast delivery”

Helpful Report

Posted 1 year ago

Hello Thank you for your feedback, We are glad you are happy with your shower tray and riser kit, We will let the couriers know you were happy with the fast delivery. Harry from Royal Bathrooms

Posted 1 year ago

“Good delivery timescales and product as expected.”

Helpful Report

Posted 1 year ago

Hello Thank you for your feedback, We will let the couriers know you were happy with the delivery and the bathroom units you purchased from us. Adam from Royal Bathrooms

Posted 1 year ago

“Good service but better description of products ie split ceiling pole or one piece thanks”

Helpful Report

Posted 1 year ago

Hello Thank you for your feedback, We are happy that you were happy with the service, We will get the team to have a look into the product description and update this and correct this if any error is found. Harry from Royal Bathrooms

Posted 1 year ago

“Everything fine, just a bit longer than I thought on delivery.”

Helpful Report

Posted 1 year ago

Hello Thank you for your leaving a review, We are sorry, We have contacted the couriers regarding your delivery, There was an issue with a vehicle and your order was delayed. We have raised this and spoken to the couriers regarding this. Adam from Royal Bathrooms

Posted 1 year ago

“Ordered a simple front and end bath panel. The website was easy to navigate around. Delivery was on time and panels were well packaged.”

Helpful Report

Posted 1 year ago

Hello Thank you for your leaving a review, We are glad you are impressed with your front and end panel in MDF in our satin white range, Also the website was easy to navigate. Adam from Royal Bathrooms

Posted 1 year ago

“Very good service”

Helpful Report

Posted 1 year ago

“Delivered when expected and my unit looks lovely. After some minor adjustments was fitted beautifully. I changed the handles as the ones it came with were not very modern. The door on the right side sits lower than the left but it's something I can live with.”

Royal Bathrooms 4 star review on 15th March 2023

Helpful Report

Posted 1 year ago

“Good delivery -but arrived earlier than advised - 6am !”

Helpful Report

Posted 2 years ago

“Ordered with no problems, delivered at exactly the time slot given. The shower enclosure is of good quality, happy and will look to use Royal Bathrooms again. Thanks for your service”

Helpful Report

Posted 2 years ago

“Thanks for rectifying our issue”

Helpful Report

Posted 2 years ago

“Happy with the shower enclosure - good service - kept me informed regarding delivery - arrived within a few days.”

Helpful Report

Posted 2 years ago

“Delivery on time. Generally good quality products though the shower pole could be better.”

Helpful Report

Posted 2 years ago

Royal Bathrooms is rated 4.7 based on 2,111 reviews