Royal Bathrooms Reviews

Name: Royal Bathrooms
Address: Shafqat Enterprises Ltd61-64 Sapcote Trading CenterPowke LaneCradley HeathB64 5QX, ,, Cradley Heath
Rating: 4.74

4.7 Rating 2,111 Reviews

94 %

of reviewers recommend Royal Bathrooms

4.7

Based on 2,111 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

+44 (0) 1384 671 200

Email:

info@royalbathrooms.co.uk

Location:

Shafqat Enterprises Ltd61-64 Sapcote Trading CenterPowke LaneCradley HeathB64 5QX, ,
Cradley Heath
B64 5QX

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Royal Bathrooms 5 star review on 23rd October 2024

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was fine really quick unfortunately first delivery bath was faulty second replacement bath was also faulty. Requested refund as couldn’t wait any longer. Disappointed”

Helpful Report

Posted 4 years ago

“Not impressed with the toilet delivered, the rubber seal between the cistern and pan would not seal and continued to leak until changed, only gave a 2* because I liked the asthetics of the design”

Helpful Report

Posted 4 years ago

“Delivery company they use are rude and useless, and the shower enclosure I received wasn't the same as the one pictured on the website when ordering. All in all very disappointing, would not use again.”

Helpful Report

Posted 5 years ago

“They don’t publish negative reviews! Only answered Poor, not Very Poor, because they responded to queries promptly.”

Helpful Report

Posted 5 years ago

“Purchased shower enclosure and informed on day of delivery they did not have any in stock.”

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Posted 5 years ago

“Very fast delivery and easy ordering BUT the vanity unit we were sent was not new. It was dirty and the film cover was peeling off in three places. It looked as if it had been on display and the packaging was sellotaped together. Very disappointed but must say that the basin and worktop were new and in sealed packaging.”

Helpful Report

Posted 5 years ago

“Although we purchased the toilet set on the 26th August it was not delivered until 4th September, then because my parents who are both in their nineties and were unwell at the time we had to postpone the installation, this resulted in the package not being opened and waiting until they were both fit and my father coming out of hospital for the plumber to be able to arrange a date for fitting. When he unpacked the toilet this is when he discovered the cistern was cracked and could not install it. My wife telephoned and spoke with Harry who said he was the manager only to be told it was policy to report within three days of delivery, she explained the circumstances to him but his response was it is the policy and that was all he could quote, like reading from a script. I find the whole situation very unprofessional and would hesitate to recommend your company to my friends, the cistern and toilet were so poorly packed that it was not fit for the purpose.”

Helpful Report

Posted 5 years ago

“Poor customer service, damaged goods delivered and told had to wait a week to replace, eventually got a refund nearly a month after the initial order, the main person I dealt with didn't seem to bothered about any of the issues or sorting them out. The last person I spoke to who did the refund was actually the best engagement I had with the company.”

Helpful Report

Posted 6 years ago

“Was promised delivery in 2-7 days. 7 days after order there is still no communication advising date of delivery. Took time off work to install bathroom but it won't arrive in time.”

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Posted 7 years ago

“Delivery came on the wrong day that was arranged. After care service very poor to resolve a return of a product.”

Helpful Report

Posted 7 years ago

“Poor customer service and unable to contact via phone”

Helpful Report

Posted 7 years ago

Royal Bathrooms is rated 4.7 based on 2,111 reviews