Royal Bathrooms Reviews

Name: Royal Bathrooms
Address: Shafqat Enterprises Ltd61-64 Sapcote Trading CenterPowke LaneCradley HeathB64 5QX, ,, Cradley Heath
Rating: 4.74

4.7 Rating 2,106 Reviews

94 %

of reviewers recommend Royal Bathrooms

4.7

Based on 2,106 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

+44 (0) 1384 671 200

Email:

info@royalbathrooms.co.uk

Location:

Shafqat Enterprises Ltd61-64 Sapcote Trading CenterPowke LaneCradley HeathB64 5QX, ,
Cradley Heath
B64 5QX

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Royal Bathrooms 5 star review on 23rd October 2024

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent and fast delivery!”

Helpful Report

Posted 5 months ago

Hello Thank you for your feedback. We are glad you are happy with your Cesar close-coupled toilet and fast delivery. Adam from Royal Bathrooms

Posted 5 months ago

“Fantastic next day delivery service, was kept fully informed regarding delivery. Very polite and helpful by phone.”

Helpful Report

Posted 5 months ago

Hello Thank you for leaving a review, We will contact the courier team and let them know you were happy with the fast delivery and also being kept up-to-date with your order. Harry from Royal Bathrooms

Posted 5 months ago

“Good quality item at a good price. It arrived quickly too. Thank you.”

Helpful Report

Posted 5 months ago

Hello Thank you for your feedback, We are glad you are happy with the quality of the item and also the good price and fast delivery. Adam from Royal Bathrooms

Posted 5 months ago

“Easy to order and quick delivery”

Helpful Report

Posted 5 months ago

Hello Thank you for leaving a review, We are glad you are impressed with the easy website design to let you place your order and the fast delivery. Harry from Royal Bathrooms

Posted 5 months ago

“Excellent from start to finish. Had a problem with the waste on the bath. Spoke to them on phone and told to send video of problem. Replied back straight away and rectified the problem. I couldnt wait for the replacement so they refunded so I could get straight away cause of tradesman waiting. Highly recommend this company and definitely would use again. Complete bathroom purchased”

Helpful Report

Posted 5 months ago

Hello Thank you for your feedback, We are glad the customer service team have ensured that the issue was resolved for you immediately, We will see you on your next project. Adam from Royal Bathrooms

Posted 5 months ago

“Our initial order was delivered in good time and ordering was very easy. Unfortunately when ready to use we had noticed a crack in the shower tray, we contacted Royal Bathrooms and they were brilliant and sent us a new tray out the following day. Excellent customer service, will definitely recommend and use again.”

Helpful Report

Posted 5 months ago

Hello Thank you for leaving a review, We are glad the customer service team have ensured the replacement was actioned immediately for you, We will see you on your next project. Harry from Royal Bathrooms

Posted 5 months ago

“Good communication throughout with a quick delivery.”

Helpful Report

Posted 6 months ago

Hello Thank you for your feedback, We are glad you are happy with the communication with your order from start to finish and the fast delivery. Adam from Royal Bathrooms

Posted 6 months ago

“Delivery was excellent goods in perfect condition”

Helpful Report

Posted 6 months ago

Hello Thank you for leaving a review, We are glad you are happy with the delivery service with your order and the goods arriving in perfect condition. Harry from Royal Bathrooms

Posted 6 months ago

“Cannot fault the company and supply however the product received was very difficult to put together due to a lack of clear instructions- meaning it took the contractors 4 attempts to assemble it correctly - also the gap between fittings was bigger than most average products”

Helpful Report

Posted 6 months ago

Hello Thank you for your feedback, We will check the instructions provided as we have never had any complaints before and also speak to the manufacturers and get them to look at updating the instructions so they are more clear. Adam from Royal Bathrooms

Posted 6 months ago

“The process of choosing, paying and recieving the item was faultless. Still havent opened it yet as bathroom is not ready for the basin cabinet, but it all went very well, indeed. Thank you”

Helpful Report

Posted 6 months ago

Hello Thank you for leaving a review, We are glad you are happy with the website layout and the process of ordering is straightforward. Harry from Royal Bathrooms

Posted 6 months ago

“The delivery was as expected however we only realised the bath itself was far too narrow for comfort once it was out of the packaging and in position. Too late to request a return - we are not above average size but will now have to live with it - what is the point of a bath this narrow?”

Helpful Report

Posted 6 months ago

Hello Thank you for your feedback, Please note that with every bath that we sell in the photos, there is a line diagram advising the sizes of the bath, If the item is not installed and in the original condition and packing, Please do contact us directly regarding a return. Adam from Royal Bathrooms

Posted 6 months ago

“Really great delivery. Item was securely and safely packed as it was a mirror and previous ones from elsewhere arrived damaged. Would definitely recommend.”

Helpful Report

Posted 6 months ago

Hello Thank you for leaving a review, We are glad you are happy with the delivery and also how well-packaged the mirror was to avoid any damage. Harry from Royal Bathrooms

Posted 6 months ago

“Arrived exactly on time and very helpful delivery driver. Not installed yet so no comment on quality .”

Helpful Report

Posted 6 months ago

Hello Thank you for your feedback, We are glad your order arrived on time, We will contact the couriers and let them know that the delivery driver was helpful and assisted you. Adam from Royal Bathrooms

Posted 6 months ago

“Delivered very promptly, ordering was straightforward with competitive prices Looking forward to the final install and test”

Helpful Report

Posted 6 months ago

Hello Thank you for leaving a review, We are glad you are happy with the fast delivery and also the competitive prices and ordering was straight forward, We will see you on your next project. Harry from Royal Bathrooms

Posted 6 months ago

“Nice quality sorted products Customer very happy”

Helpful Report

Posted 6 months ago

Hello Thank you for leaving a review, We are glad you are happy with the quality of your 600mm Gloss White 2 Drawer Floor Standing Vanity Unit + Worktop, also the quality and your customer being happy. Harry from Royal Bathrooms

Posted 6 months ago

“We bought this vanity unit from the pictures delivery was good and quick had it all fitted looks lovely had a problem with the pan emailed them a video of the problem they sent a replacement straight away very pleased would recommend.”

Helpful Report

Posted 6 months ago

Hello Thank you for leaving a review, We are glad you are happy with the fast delivery and also the look of the units. Harry from Royal Bathrooms

Posted 6 months ago

“Easy to search for items. Good prices. Excellent delivery and communication Would recommend”

Helpful Report

Posted 6 months ago

Hello Thank you for your feedback, We are glad you found it easy to navigate and search for items on our website, as well as the delivery communication. Adam from Royal Bathrooms

Posted 6 months ago

“No issues with the company, correspondence or cost.”

Helpful Report

Posted 6 months ago

Hello Thank you for leaving a review, We are glad you are happy with your order and no issues from start to finish and the cost of your order. Harry from Royal Bathrooms

Posted 6 months ago

“High quality product competitively priced. Delivered exactly on time. Delighted with my purchase. Many thanks.”

Helpful Report

Posted 6 months ago

Hello Thank you for your feedback, We are glad you are happy with your 900MM quadrant imperial shower enclosure and the high-quality price and it was delivered on time, We will see you on your next project. Adam from Royal Bathrooms

Posted 6 months ago

“Quick delivery and good product (I bought a bath panel)”

Helpful Report

Posted 6 months ago

Hello Thank you for leaving a review, We are glad you are happy with the fast delivery of your bath panel and the good quality of this in gloss white. Harry from Royal Bathrooms

Posted 6 months ago

Royal Bathrooms is rated 4.7 based on 2,106 reviews