Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,835 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,835 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 20th March 2025

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had just the right item for me so really good. However the postal charges were very high more or less doubling the amount paid for low value goods.”

Helpful Report

Posted 5 days ago

“I received the wheels in time and they are exactly what I expected and good quality. The delivery was not so perfect, as it was said the driver could not deliver because we were not there but we actually have been the whole day in. So I had to collect it 650m away from us. Which worked fine in the end.”

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Posted 1 week ago

“fast , efficient service”

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Posted 3 weeks ago

“So far so good. Product arrived swiftly and safely. Fitted castor to appliance, fits well with use of tee nut - also supplied. Happy that appliance back in use.”

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Posted 1 month ago

“An amazing range of products - I found exactly what I wanted without too much difficulty.”

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Posted 1 month ago

“Product arrived quickly, well packaged and in good condition. Web site would benefit from stating the product I bought is not an exact fit. I would have purchased the solid tyre but none were available in stock.”

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Posted 4 months ago

“Pleased with the product and the delivery service”

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Posted 5 months ago

“Product and service were very good but dimension diagram of the item was incorrect and I had to get a sales team member to physically measure the item to ensure the size was correct. Hopefully that will be amended shortly. Otherwise very good product.”

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Posted 5 months ago

“Easily found and ordered the correct set of replacement wheels for a pallet truck. I was informed that there were none in stock and were awaiting a deliver soon. I was happy to wait and the wheels arrived a few weeks later. Good quality and perfect fit. Information on the website regarding the dimensions very comprehensive.”

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Posted 5 months ago

“Not sure that I can be exuberantly appreciative over a couple of sack truck wheels........but they arrived soon enough etc. My only issue is that we are unable to get any spare bearings for them hence not giving a 5 star review - sorry!!”

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Posted 9 months ago

“All was well until we had another wheel delivered and had an invoice for it. We only wanted one. However, I phoned and it was sorted out successfully”

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Posted 9 months ago

“Eventually, it was very good service. Trying to buy a wheel for my wheelbarrow, I couldn't find correct size. Contacted Ross buy email and got immediate reply with correct size. However, on trying to purchase the wheel on line, I found I couldn't do this as I wasn't able too as I wasn't a company. So had to buy it over the phone with the help of a very helpful lady. Very odd not being able to complete a purchase as an individual!”

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Posted 9 months ago

“Just what was needed”

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Posted 10 months ago

“It was probably my mistake but I didn't realise that there were no small screws included in the castors I bought. A large screw is but with the old chair I had, I needed to have the four small screws. Having said that, not too hard to get hold of and the delivery was fast and all good.”

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Posted 11 months ago

“The item was exactly as I expected and arrived in good time. Some ambiguity over the distinction between the free collection, delivery service and location of the collection point, but this was resolved.”

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Posted 1 year ago

“Quick and easy to order as well as easy replacement. Unsure of quality as time will tell in use, but the castors appear to be more robust than those fitted”

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Posted 1 year ago

“I ordered a couple of pallet truc wheels, they took longer than expected, I wasnt told about the 4 week delay in sending them until the following day a bit dasapointed, but they are here now and look good.”

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Posted 1 year ago

“Very quick shipping, but let down by use of DPD who appear to specialise in taking photographs of gates and doors rather than actually delivering through them.”

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Posted 1 year ago

“Good Range”

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Posted 1 year ago

“Found exactly what I needed - same make of replacement wheelbarrow wheel. Arrived quickly & easy to fit. Only slight problem was paying via Applepay or PayPal on website - had to put full card details in.”

Helpful Report

Posted 1 year ago

Ross Handling Ltd is rated 4.8 based on 9,835 reviews