Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,778 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,778 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my set of 4 Ross castors the other day. The quality of the product and the materials used in their manufacture are excellent. Given this, they are really good value for money. I am delighted with my purchase. They are now installed on my Victorian dining table. Easy to fit and look period correct.”

Ross Handling Ltd 5 star review on 23rd December 2021

Helpful Report

Posted 3 years ago

“Good delivery service and wide range of products for choice.”

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Posted 3 years ago

“Most helpful, fast deliver, excellent products.”

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Posted 3 years ago

“Excellent products prices backed up with fantastic customer service. Have always exceeded my expectations and will carry on been my first port of call for anything caster related.”

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Posted 3 years ago

“Fantastic service thank you”

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Posted 3 years ago

“Purchased 2 ,5 star hand wheel Tightening m8 thread. For my over bed / chair table reasonable price and quick delivery.”

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Posted 3 years ago

“The wheels arrived on time”

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Posted 3 years ago

“Excellent fast service, no part too small to be important it would seem!”

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Posted 3 years ago

“Great service, Quality product.”

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Posted 3 years ago

“Very good service and rapid delivery, as promised on the website.”

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Posted 3 years ago

“Fast shipping and great products at a good price. I ordered a pair of 160mm trolley wheels and a pair of 80mm swivel castors for a welding trolley that I am building, and these look to be well capable of supporting the weight of welder, gas bottle & equipment, and appear well made & sturdy.”

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Posted 3 years ago

“Order received in good time, despite Covid19 (Part4) as well as Christmas delays. Castors supplied were of good quality and are up to the job of supporting 50-60Kg spread over a surface area of 2M x 0.65M. 10/10”

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Posted 3 years ago

“Really quick dispatch and swift resolution when I found Id ordered tge wrong size. Helpful staff and good value, well-made product”

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Posted 3 years ago

“Great quality product which I've been buying for years. Arrived promptly too.”

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Posted 3 years ago

“I ordered a replacement wheelbarrow wheel with an attached tyre. I was hoping for an exact fit but wasn't sure. Luckily it was a perfect fit and using the original through-bolt, I then fitted them all together and hey presto, all was good. Really quick delivery after the order. So yes I would use this company again.”

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Posted 3 years ago

“Exactly what was advertised and delivered as stated would recommend Ross Castors”

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Posted 3 years ago

“Managed to break a low level, double wheel castor spindle, on a double recliner, modular sofa, which has 3 sets of 4 castors. After a few disappointing exchanges with other suppliers: I contacted Ross Castors. We exchanged several emails in narrowing the search & they couldn't have been more helpful. Whilst they didn't have an exact, match (30mm wheel with a 6mm spindle thread); what they recommended was pretty close & between us, we worked out if I replaced 2 castors on a chair from the same suite, the front of it, would only be 2mm higher than before & that would release 2 of the original sized castors: one to use on the sofa & another spare. Can't recommend them highly enough.”

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Posted 3 years ago

“The products I ordered from Ross were of high quality and reasonably priced. Unfortunately two items were missing from the first shipment. This may have been due to stock non availability but this was not stated on the accompanying paperwork. I emailed Ross and the outstanding items were dispatched to me the following week, but with no explanation of why they were missing from the original shipment.”

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Posted 3 years ago

“Great delivery and easy checkout”

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Posted 3 years ago

“Fast, efficient service with no drama all at a good price”

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Posted 3 years ago

Ross Handling Ltd is rated 4.8 based on 9,778 reviews