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Ross Handling Ltd Reviews

4.8 Rating 9,750 Reviews
98 %
of reviewers recommend Ross Handling Ltd
4.8
Based on 9,750 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Ross Handling Ltd Reviews

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Great service from Ross Castors.
Helpful Report
Posted 2 years ago
Ordered a couple of castors. Great price and arrived next day. Sadly they were two difference sizes but after a quick email 2 identical castors arrived the very next morning. We can all make mistakes but it’s how we deal with them that counts. Without the error with the first order I’d have gone for 5 stars!
Helpful Report
Posted 2 years ago
Initially hugely impressed by the simplicity of ordering, very good communication and delighted to be informed the wheels were to be delivered the next day after ordering as opposed to the 2 day delivery expected. Good emails informing when the item was to be delivered. Very impressed with such service and was considering complementing Ross Castors on a super service. That was until the wrong castors were delivered resulting in a further delay over the weekend of 2 more days. although they did turn up as promised on the Monday. Would I use Ross again? Yes, after all we are all human and capable of mistakes.
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Posted 2 years ago
Good quality castors, used for storage boxes in my shed
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Posted 2 years ago
Quick service good quality product delivered on time
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Posted 2 years ago
I ordered it s as d it arrived when they said it would. This shows they are dependable.
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Posted 2 years ago
Inner tubes were delivered promptly at a good price too.
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Posted 2 years ago
I have used this company several times, always had really good service, on time, good products and helpful if you need information
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Posted 2 years ago
First class service and prompt delivery. Quality product.
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Posted 2 years ago
Got our chair rolling!
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Posted 2 years ago
All good. Shame postage isn't cheaper and has tax added.
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Posted 2 years ago
Good service, prompt delivery and good communication. Thank you.
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Posted 2 years ago
Very helpful from start to finish , i got a fantastic product for a fraction of the price i thought i might have and it was delivered nxt day as well and def will use rosscaster again .. thoroughly recommended
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Posted 2 years ago
very quick delivery
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Posted 2 years ago
Arrived promptly. Castors change, much better glide with new ones.👍
Helpful Report
Posted 2 years ago
I emailed to ask for assistance identifying the correct product to replace castors on a bed. I heard back the next day with helpful advice and a link to the right item, which I then ordered online.
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Posted 2 years ago
Very good item fast postage and value for money, not tried and tested yet but all seems good..
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Posted 2 years ago
amazing service, ordered goods Friday they delivered them the next day . definitely will use again
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Posted 2 years ago
your staff was very helpful reguards ken
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Posted 2 years ago
Fit for purpose
Helpful Report
Posted 2 years ago
Ross Handling Ltd is rated 4.8 based on 9,750 reviews